How to Pay Your Con Edison Bill In Person

Paying your Con Edison bill in person is a convenient way to handle your utility payment. Con Edison serves over 3 million electric gas, and steam customers across New York City and Westchester County. With multiple walk-in customer service centers across the region you can easily pay your Con Edison bill in cash or check without additional fees.

Overview of Con Edison

Con Edison is one of the largest energy delivery companies in the United States. They provide electric, natural gas, and steam utility services to residential and business customers across New York.

The company was formed in 1823 and officially incorporated in 1884 as Consolidated Edison. It serves around 10 million people in New York City and Westchester County.

Con Edison operates one of the world’s largest underground electric delivery systems, with over 94,000 miles of underground cable. They also maintain around 4,000 miles of natural gas mains and service pipes.

Ways to Pay Your Con Edison Bill

Con Edison offers various payment options so customers can pay their utility bills conveniently. Here are the main ways to pay your Con Ed monthly bill:

• Online – Pay via the Con Edison website or mobile app using a bank account, credit card, or debit card.

• By Phone – Call 1-800-752-6633 to pay over the phone 24/7 using a bank account or card

• By Mail – Send a check or money order payable to Con Edison via US Mail.

• Authorized Payment Agents – Pay in cash or card at authorized retail locations.

• In Person – Visit a Con Edison walk-in customer service center.

Paying your bill online, by phone, or by mail are easy remote payment options. However, paying in person allows you to handle the payment process face-to-face and get assistance if needed.

Benefits of Paying Your Bill In Person

Here are some of the main benefits of paying your Con Edison utility bill in person:

• No Extra Fees – Con Edison walk-in centers allow you to pay by cash, check, or money order without additional service fees.

• Receive Instant Receipt – Get a receipt immediately after making an in-person payment for your records.

• In-Person Customer Service – Talk to a Con Ed representative in person and get answers to any billing or account questions.

• Secure Payment – No need to provide private financial information over the phone or internet.

For customers who prefer handling financial transactions in person or need billing help, paying at a walk-in center is often the best option.

Con Edison Walk-In Center Locations

Con Edison has 6 walk-in customer service centers located throughout their service region:

• Bronx – 1775 Grand Concourse

• Brooklyn – 345 Jay Street

• Manhattan – 122 East 124th Street

• Queens – 89-67 162nd St, Jamaica

• Staten Island – 1140 Richmond Terrace

• Westchester – 1 Bogopa Plaza, Mount Vernon

The walk-in centers are open Monday to Friday from 8:30 AM to 5:00 PM. Many are conveniently located alongside other payment walk-in centers like National Grid.

Check the Con Edison website to confirm operating hours for your local office before visiting. The centers are closed on major holidays.

What to Bring to Pay Your Bill

To pay your Con Edison bill in person, make sure to bring the following:

• Photo ID – Bring a valid government-issued photo ID.

• Con Ed Account Number – Have your 10-digit Con Edison account number handy. This is printed on your monthly utility bills.

• Payment – Bring your preferred payment method – cash, check, or money order.

• Recent Bill – While not required, bringing a copy of your most recent bill can help the representative look up your account faster.

Knowing your account number and having a photo ID helps the payment process go smoothly. You can also pay for multiple Con Ed accounts in one visit if needed.

The In-Person Payment Process

Paying at a Con Edison walk-in center only takes a few minutes:

1. Arrive at the customer service office during operating hours.

2. Take a number from the check-in kiosk when you enter. This holds your place in line.

3. When your number is called, approach the payment counter.

4. Provide your Con Ed account number and show your photo ID.

5. Indicate your payment amount and method – cash, check, or money order.

6. Receive your payment receipt confirming the transaction is complete.

The representatives will apply the payment to your account immediately. You can also get answers to billing questions or receive account support while paying in person.

Other Ways to Get In-Person Help

In addition to the walk-in bill payment centers, you can visit Con Edison local offices for other in-person customer service:

• Discuss moving or starting new service
• Set up payment assistance plans
• Dispute an unusual bill or get usage clarification
• Ask about energy efficiency programs

Getting in-person support is useful if you have complex billing needs or questions about managing your Con Ed account. Visit during local office hours or schedule an appointment for dedicated time with a representative.

Paying Your Con Ed Bill Online

While paying online takes just a few clicks, some customers still prefer handling payments in person. If you want the simplicity of paying online, here are some tips:

• Set up an online account on the ConEd website to access billing and payment features.

• Register for autopay to have payments automatically deducted from your bank account each month.

• View real-time energy usage and see how daily habits impact your costs.

• Monitor payment history and make one-time payments anytime.

Paying online saves time and gives you more insight into your energy costs over time. But you can always pay in person if you need personalized service.

Finding the Best Payment Option

Con Edison offers flexible billing and payment choices so customers can pay their utility expenses in the way that works for them. Paying online and via autopay provides convenience, while in-person payments allow customers to get service questions answered.

Evaluate your needs and preferred payment style. Paying at a walk-in center makes sense if you want in-person customer assistance from Con Edison representatives or need to pay by cash or check. But setting up automatic payments online can save time in the long run.

Choose the Con Ed payment method that fits your needs each month for a streamlined billing experience.