Paying Your Utility Bill in Enid, Oklahoma: A Comprehensive Guide

Living in Enid, Oklahoma provides residents with a peaceful, small-town atmosphere coupled with modern amenities and infrastructure. However, keeping current on monthly utility bills is a responsibility all residents share. The City of Enid offers various payment options to conveniently pay your electric, water, sewer, refuse, and stormwater bills. This article will provide an in-depth look at the billing process, payment methods, assistance programs, and tips for paying your Enid utility bill on time.

Overview of City of Enid Utility Billing

The City of Enid provides electricity, water, sewer, sanitation, and stormwater management services to local households and businesses. Utility services are administered by the following departments:

• Enid Municipal Authority (EMA) Provides electricity and water to residents

• Wastewater Treatment: Handles sanitary sewer and stormwater drainage systems.

• Refuse Department Manages trash and recycling pickup services,

The City of Enid bills residents monthly for all utility services. Bills are typically mailed on the 1st of each month and are due by the 10th. Bills list charges for each utility service individually, so you can see a breakdown of costs.

EMA electric bills vary seasonally, with higher usage and bills in summer and winter months. Water bills include a fixed service charge and volumetric usage charges based on your water meter reading. Sewer rates are calculated as a percentage of your water bill. Trash collection and stormwater fees are fixed monthly charges.

If your bill is past due, late fees and penalties may apply. Services may also be subject to disconnection if accounts remain delinquent. Keep reading to learn how to pay your Enid utility bill on time each month.

Paying Your Enid Utility Bill

The City of Enid offers various payment options to conveniently pay your monthly utility bill:

By Mail

You can mail your payment to the address printed on your utility bill. Be sure to allow sufficient time for postal delivery to avoid late fees. Detach and include the payment stub from your bill.

In Person

Payments can be made in-person at the Cashier’s Window on the 1st Floor of the Enid Municipal Building (401 W. Garriott Rd.) Monday-Friday from 8 AM – 5 PM. The cashier accepts cash, checks, money orders, and cashier’s checks.

Drive-Thru Kiosk

For quick and convenient payments, use the drive-up payment kiosk located in the parking lot on the east side of the Municipal Building. The kiosk accepts credit/debit cards and cash payments 24/7.

Online Bill Pay

The City offers online utility bill pay through their website. Register your account to securely pay by e-check, debit or credit card online. There is a flat $2.50 processing fee per transaction for online payments.

Auto Bill Pay

You can enroll in auto bill pay to have payments automatically deducted from your checking account each month. This ensures your bill is paid on time without any late fees. Download the authorization form online to set up recurring payments.

Pay By Phone

Call the EMA at (580) 616-7300 or the Utility Billing Office at (580) 616-7400 to make a payment over the phone. You’ll need to provide your account number and billing zip code.

In Person at Other Locations

You can also pay your utility bill in-person at the EMA office, participating banks, and other authorized payment locations in Enid. Refer to your monthly bill for an updated list of payment sites.

Payment Arrangements and Assistance

If you are unable to pay your utility bill in full due to financial hardship, you may qualify for a payment plan or financial assistance. Here are some options:

• Payment Arrangements: Call the EMA or Utility Billing Office to set up a payment plan to pay your outstanding balance over time while keeping services active. Arrangements may have downpayment requirements.

• LIHEAP: The federal Low Income Home Energy Assistance Program provides grants to help cover home energy bills. Apply through the Community Action Resource Enterprise (CARE) agency.

• Project Deserve: This assistance program helps Enid residents age 55+ and disabled customers pay utility bills. Applicants must meet income guidelines.

• Other Local Programs: Enid offers emergency assistance funds through churches and non-profits like The Salvation Army. Call 211 or visit https://unitedwayenid.org/get-help/ for help identifying programs.

If you qualify for aid, funds are paid directly to the City of Enid on your behalf as a credit on your account. Be sure to apply promptly, as funds are limited.

Tips for Paying Your Bill on Time

Avoid late fees and service disruptions by making on-time payment of your Enid utility bill a priority each month. Follow these tips:

• Mark your due date on your calendar so it doesn’t creep up on you. Schedule a monthly reminder if needed.

• Review your consumption and charges as soon as you receive your bill. Report any questions immediately.

• If funds are tight, contact the City right away to arrange a payment plan rather than waiting until after the due date passes.

• Sign up for auto bill pay or schedule a regular online payment to ensure your bill gets paid automatically every month.

• Consider enrolling in budget billing to have your payments evenly distributed throughout the year, avoiding seasonal spikes.

• Check for leaks, running toilets, and other plumbing issues monthly to prevent wasted water and higher utility costs.

• Review available assistance programs annually to see if you qualify for any cost savings.

• Take energy efficiency measures like installing LED lights, using power strips, maintaining your HVAC system, etc. to control electric costs.

Paying your monthly Enid utility bill is an essential responsibility of living in the city. Stay current on payments to avoid disruptions and late fees. Careful budgeting, payment arrangements when needed, and cost-saving efficiency measures can help you successfully manage utility expenses. Reach out to the City’s billing departments if you need support paying your bill on time.