A Comprehensive Guide to Paying Your Utility Bill in Anne Arundel County

Paying your utility bill on time and in full is an important responsibility for any resident or business owner. Anne Arundel County offers several convenient options to pay your water, sewer, trash collection, and other utility charges. This article will provide a comprehensive overview of the available payment methods, locations, and tips for managing utility bills in Anne Arundel County.

Utility Services in Anne Arundel County

Anne Arundel County provides the following utility services to residents and businesses located within the county

• Water – Potable drinking water is supplied to properties through underground pipes, wells, and the Patapsco Wastewater Treatment Plant.

• Sewer – Wastewater collection and treatment is handled by the county to maintain sanitation and environmental standards.

• Trash/Recycling – Weekly collection of waste, recyclables, yard trim, and bulk trash. Provided through contracted haulers.

• Stormwater Management – System of drains pipes and other infrastructure to handle stormwater runoff. Funded by utility bill fees.

• Bay Restoration – State-mandated fee to improve water quality in the Chesapeake Bay watershed. Appears on utility bills.

Charges for these services are billed quarterly and due within 25 days of the billing date. It is essential to pay on time to avoid penalties and service interruptions.

Ways to Pay Your Utility Bill in Anne Arundel County

You have several options for paying your Anne Arundel County utility bill:

Pay Online

• Visit the online payment portal and login or register for an account.

• Accepted payment methods include credit card, debit card, eCheck, PayPal, Google Pay, and more.

• Convenience fees apply based on payment method.

• You can also enroll in auto-pay to have payments automatically deducted each billing cycle.

Pay by Phone

• Call 1-833-277-8723 to pay over the phone.

• Accepted methods include eCheck, debit card, and major credit cards.

• Convenience fees apply to phone payments.

Pay by Mail

• Detach payment stub from bill and enclose with check or money order.

• Send to PO Box 17003, Baltimore, MD 21297-1003 before due date.

• Do not mail cash payments.

Pay in Person

• Visit one of the county’s cashier offices or drop box locations.

• Accepted methods are cash, check, money order, and lobby kiosk credit card payments.

• Cashier offices are located at Arundel Center, Arundel Center North, and Heritage Complex.

Pay at Walmart

• Make cash or debit card payments at any Walmart customer service desk nationwide.

• A $1.50 service fee per transaction applies.

• You will need your account number to process the payment.

Tips for Managing Your Utility Bill

Follow these tips to keep your utility bill affordable and avoid late fees:

• Provide accurate meter readings to ensure you are billed for actual usage.

• Monitor your usage patterns to identify spikes and opportunities to conserve resources.

• Check for leaks, running toilets, and other issues increasing water usage.

• Utilize payment plans or assistance programs if facing financial hardship.

• Enroll in paperless billing and auto-pay to simplify payment.

• Pay on time each billing cycle to avoid penalties.

• Contact the billing office with any discrepancies or issues.

What to Do if You Cannot Pay Your Bill

If you are unable to pay your utility bill by the due date, take the following steps:

• Contact the billing office immediately to discuss payment plan options.

• Apply for assistance through the county’s Utility Assistance Program if eligible.

• Request an extension or waiver of late fees if you will pay in full shortly after due date.

• Prepare to pay reconnection fees if your service is discontinued for nonpayment.

• Consider water conservation to reduce usage and lower costs for future bills.

Do not ignore past due notices as this may lead to additional fees and service shut offs. Communicate with the county as soon as possible to avoid further issues.

Locations for In-Person Utility Bill Payment

You can pay utility bills in-person at the following Anne Arundel County locations:

• Arundel Center

  • 44 Calvert Street, Annapolis MD 21401

• Arundel Center North

  • 101 North Crain Highway, Glen Burnie MD 21061

• Heritage Complex

  • 2664 Riva Road, Annapolis MD 21401

Cashier offices accept cash, check, money order, and lobby credit card kiosk payments. Drop boxes are also available to leave check/money order payments after hours.