Paying your water bill is a necessary evil that we all must deal with. For Northern Kentucky Water District customers paying your bill conveniently online is a great option to save time and hassle. In this complete guide I’ll walk you through everything you need to know about paying your Northern Kentucky Water District water bill online.
Overview of Northern Kentucky Water District
First, let’s start with some background information on the Northern Kentucky Water District. This government agency provides water services to around 300,000 people in Campbell, Kenton, Boone, Grant and Pendleton counties in Northern Kentucky.
The Northern Kentucky Water District treats water from the Ohio River and Licking River at two treatment plants. They have over 1800 miles of water mains to distribute this treated water to customers.
As a customer of the Northern Kentucky Water District, you receive monthly water bills for your water usage and service Paying this utility bill on time is important to avoid late fees or service disruptions
Why Pay Your Water Bill Online
Paying your Northern Kentucky Water District bill online is convenient, fast and secure. Here are some of the top benefits of paying online:
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Avoid Late Fees: When you pay online, you can schedule payments up to your due date to ensure your payment arrives on time. This helps you avoid costly late payment fees.
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Save Time: Instead of writing and mailing a check, online payments take just a few minutes to complete. You skip drive time too.
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View Payment History: Your online account stores payment history, so you can look back at past bills easily.
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AutoPay: You can enroll in AutoPay to have payments processed automatically each month. One less bill to remember!
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Paperless Billing: Go green by opting out of paper bills and accessing your statements electronically.
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Secure Process: Online payments utilize top security technology and encryption to keep your data safe.
How to Pay Your Water Bill Online
Paying your water bill through the Northern Kentucky Water District website is a quick and easy process. Follow these steps:
Step 1: Set Up an Online Account
First, you need to establish an online account on the Northern Kentucky Water District website. Here’s how:
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Go to nkywater.org.
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Click on “Pay Your Bill”.
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Select “New users click here to register” under the login fields.
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Enter your account number, email, name and create a password.
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Agree to the terms and submit.
Once submitted, you will receive an email to verify and activate your online account. This completes the account set up process.
Step 2: Log In to Your Account
To pay your bill, navigate to nkywater.org/pay-your-bill and enter your email and password in the login fields.
Click the “Log In” button. This takes you into your customer account dashboard.
Step 3: Pay Your Water Bill
With your account open, paying your water bill takes two quick steps:
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Review Charges: Your current bill amount, due date and usage details are shown on the dashboard. Review the charges are accurate.
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Submit Payment: Click the “Pay Bill” button and enter your payment amount and method. You can pay by credit card, debit card or e-check.
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Get Confirmation: Once submitted, you will receive a confirmation number and email receipt for your records.
And done! By paying online, you’ve quickly and securely paid your water bill.
Tips for Paying Your Northern Kentucky Water District Bill Online
Here are some helpful tips to get the most out of paying your water bill online:
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Enable AutoPay: For maximum convenience, set up recurring automatic payments from your bank account. Your bill gets paid on time without the hassle.
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Go Paperless: Eliminate paper bills and access your statements through your online account instead. This cuts down on clutter.
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Pay Early: Schedule your online payments a few days before the due date to account for processing time and avoid late fees.
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Update Profile: Keep your email, phone and payment method up-to-date in your online profile for smooth payments.
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Check Payment History: Log in anytime to view your past bills and confirm payments were processed as expected.
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Contact Support: If you face any issues with online bill pay, contact Northern Kentucky Water District customer support for assistance.
Other Northern Kentucky Water District Bill Pay Options
Beyond the Northern Kentucky Water District website, you have a couple other options to pay your water bill conveniently:
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By Phone: Call toll-free 1-855-748-6066 to pay over the automated phone system. Have your account number ready.
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In Person: Visit the Northern Kentucky Water District office at 2835 Crescent Springs Road to pay by cash, check or money order.
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By Mail: Mail your check or money order payment to Northern Kentucky Water District, PO Box 18640, Erlanger, KY 41018. Include your payment stub.
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Drop Box: Place your payment in the secure drop box at the Northern Kentucky Water district office.
No matter which method you choose, paying your Northern Kentucky Water District water bill on time every month is important. Paying online is the fastest and most convenient way to stay current on your bill.
Frequently Asked Questions About Northern Kentucky Water District Bill Pay
Here are answers to some common questions about paying your Northern Kentucky Water District water bill online:
How much are late payment fees?
If your payment is received after the due date, you will incur a 10% late penalty charge.
When is my water bill due each month?
Bills are due 20 days after the statement date printed on your bill.
Is there a fee to pay online?
No, there are no fees for paying your water bill online through Northern Kentucky Water District’s website.
Can I see my past water bills and payment history?
Yes, your complete billing and payment history for the past 18 months is available through your online account dashboard.
What credit cards can I use to pay my water bill online?
You can pay by Visa, MasterCard, American Express and Discover credit and debit cards.
Is paying my water bill online secure?
Yes, all transactions are encrypted and securely processed. Your personal account is password protected.
Can I set up AutoPay through the website?
Yes! Enrolling in AutoPay allows your water bill to be paid automatically each month from your credit card or bank account.
Who do I contact for website support?
You can call Northern Kentucky Water District customer service at 859-578-9898 for any questions about online bill pay.
Paying your water bill online to Northern Kentucky Water District is the ultimate in convenience and security. Follow the steps above to access your account and pay in just minutes while avoiding late fees. This complete guide covers everything you need to know about hassle-free online bill payment.
NKWD Breaks Ground on New Water Tank in Taylor Mill
With a capacity of 500,000 gallons, the new tank will be able to adequately serve the 2,633 active services in this tank’s pressure zone and provide sufficient storage in the case of an emergency.
“At NKWD, we plan, build, maintain, and invest in our assets to deliver dependable services that promote a healthy, viable community,” said NKWD President/CEO Lindsey Rechtin. “The new Taylor Mill Tank will truly better serve the community and continue to provide a safe, clean and sufficient water supply.”
