Paying your bill conveniently online is easy with CIG Financial. CIG Financial offers customers a secure web portal where you can review your account, make one-time or recurring payments, check payment history, and more. Read on for a complete guide to utilizing CIG Financial’s online payment system.
Overview of CIG Financial
CIG Financial is the premium financing division of CIG Insurance Group. They provide financing for insurance policies for both individuals and businesses across property, auto, liability, workers compensation, and more.
If you have a loan through CIG Financial to pay for your insurance premiums you can manage payments and your account completely online.
Some key things to know about CIG Financial:
- They provide customized premium financing solutions for all types of insurance.
- CIG Financial has over 50 branch locations across the western United States.
- They are experts in risk management, underwriting, and claims management.
- CIG Financial administers over $2 billion in premiums annually.
- The online portal allows convenient access to your account 24/7.
Benefits of Paying Online
Utilizing CIG Financial’s online payment system provides these advantages
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Convenience – Pay anytime, anywhere with just an internet connection.
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Payment tracking – Monitor your balance and view payment history in one spot.
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Avoid late fees – Pay on time, every time to avoid costly late payment penalties.
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Auto-pay – Set up recurring payments from your bank account so you never miss a payment.
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Fast processing – Payments made before 4 PM PT are processed same day.
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Save money – Online payments avoid late fees and help manage your account efficiently.
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Secure – Industry-standard encryption keeps your data safe and secure.
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Receive receipts – Download or print receipts for your records.
How to Register Your Online Account
You can easily set up online account access with CIG Financial in just a few minutes:
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Go to CIG Financial’s website and click “Make a Payment” in the top menu.
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On the login page, click “Register Now” below the form fields.
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Enter your CIG Financial account number, name, email address, and phone number.
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Create a username and password. Choose a strong password for security.
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Check the box to agree to the terms of use.
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Click “Register Account” to complete setup.
You’ll receive a confirmation message when registration is finished. Sign in anytime with your new login credentials.
Making a One-Time Payment
Once logged into your CIG Financial account, here are the steps to make a one-time payment:
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Click “Make Payment” at the top of the dashboard.
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Select whether you want to pay the minimum due, scheduled payment, or total balance. Or enter a custom amount.
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Choose your payment method – credit/debit card or checking account.
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Enter your payment details including card or bank account information.
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Review the payment summary for accuracy.
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Check the box to agree to terms and click “Submit Payment”.
Your payment will process immediately and you’ll receive a confirmation email with receipt. Payments before 4 PM PT each day are applied same-day.
Setting Up Recurring Payments
For hassle-free bill pay, you can establish recurring automatic payments through CIG Financial’s online system:
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Click “Recurring Payments” in the left menu.
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Select whether to pay the minimum amount due or fixed amount each month.
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Enter your bank account information.
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Choose the day each month you want payments processed.
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Review terms and check the agreement box.
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Click “Submit” to activate automated payments.
You can log in anytime to view, edit, or cancel your recurring payments. Just access the “Recurring Payments” section.
Getting Account Support
If you need help with your online account, CIG Financial offers several ways to get assistance:
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Contact form – Fill out the contact form describing your problem and a representative will follow up.
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Live chat – Chat online with a support rep during regular business hours.
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Email – For general questions, email [email protected].
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Call – Speak to a customer service agent over the phone at 1-800-36CIG98.
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FAQs – Helpful FAQs and tutorials are available on the website.
CIG Financial aims to respond quickly to all inquiries. You can also visit your local branch for in-person assistance.
CIG Financial Online Account FAQs
Here are answers to some common questions about CIG Financial’s online account management and bill pay:
Is there a fee to pay online?
No, CIG Financial does not charge a fee for online payments.
When will my online payment be processed?
Payments made before 4 PM PT each day are processed same-day. Outside of business hours, payments are processed the next business day.
What cards can I use to pay online?
CIG Financial accepts Visa, Mastercard, American Express, and Discover debit and credit cards.
Can I cancel a payment after it’s made?
Unfortunately payments cannot be canceled once submitted and confirmed. You must contact CIG Financial to stop any processing payments.
What happens if my payment fails?
If a payment fails or is declined, you will be notified and asked to update your payment method or try processing again. Late fees may apply if payment is not received on time.
How do I change my recurring payment details?
Log into your account and access the “Recurring Payments” section to edit, pause, or cancel automated payments anytime.
Is the online payment portal secure?
Yes, CIG Financial utilizes high-level encryption and security measures to protect your data.
Pay Your CIG Financial Bill Online with Ease
Paying your insurance premium financing bill online using CIG Financial’s web portal is easy and convenient. Sign up for an account today to access your balance, make one-time or recurring payments, track payment history, and manage your account from anywhere. Following the steps outlined above makes online bill payment fast and straightforward.