Paying your Kaiser Permanente medical bills just got a whole lot easier. With Kaiser’s online bill pay system, you can view and pay your medical bills anytime, anywhere in just a few simple steps. As one of the nation’s leading healthcare providers, Kaiser Permanente makes managing your medical expenses convenient and hassle-free.
In this article, we’ll walk you through everything you need to know to pay your Kaiser Permanente bill online. We’ll cover how to register for online bill pay, view your bills, make one-time payments or set up recurring payments, check payment history, and get help if you need it Whether you just had a doctor’s appointment or hospital stay, need to pay your monthly premium, or have an outstanding balance, you can take care of it online 24/7.
Registering for Online Bill Pay
First things first you’ll need to register for Kaiser’s online bill pay system if you haven’t already. Registering only takes a few minutes and you’ll need your medical record number which you can find on your Kaiser Permanente ID card.
Here are the steps to register:
- Go to Pay Bills | Kaiser Permanente
- Click on “Sign In” in the top right corner
- Click on “Register now” under the sign in box
- Enter your name, email address, medical record number, date of birth, and create a password
- Agree to the terms and conditions
- Verify your email address
- You’re all set!
Once registered, you can sign in anytime to view and pay bills.
Viewing Your Medical Bills
After logging into the bill pay system, you’ll first want to review any outstanding bills. Right on the dashboard, you’ll see a snapshot of bills due, recent payments, and recent bills. For more details on a specific bill, click “View Bill” or click on “Medical bills” in the menu.
Here you can see:
- Balance due and due date
- Services covered and date of visit
- Provider details
- Any credits on your account
- Amount paid and payment details
- Downloadable PDF of the bill
If you have questions on the bill or believe there is an error, you can contact Kaiser’s billing department for help.
Paying Your Bill
Paying your Kaiser Permanente medical bill online is quick and secure. You can make one-time payments on specific bills or set up recurring payments on all bills. Kaiser accepts credit card, debit card, or electronic fund transfer from a bank account.
To make a one-time payment:
- Select the bill you want to pay
- Enter the payment amount (full or partial balance)
- Enter payment method and details
- Review payment summary and submit
To set up recurring payments:
- Click on “Profile & Preferences”
- Select “Payments”
- Choose the frequency (monthly on due date, weekly, etc)
- Enter payment method details
- Save the recurring payment
The payments will process automatically going forward. You’ll get an email confirmation each time a payment is made.
Payment History & Statements
The bill pay system also lets you view your payment history and download billing statements. To see past payments:
- Go to “Billing & Payments”
- Select “Payment history”
- Filter history by date range, payment type, etc
For billing statements:
- Go to “Medical Records”
- Select “Letters”
- Find billing statements to view details or download PDFs
Getting Help with Bill Pay
If you have any trouble with Kaiser’s online bill pay system, help is available. You can:
- Use the chatbot on the site for instant answers
- View FAQs and user guides under “Help paying your bills”
- Call Kaiser’s dedicated billing services line at 1-800-218-1059 (TTY 711)
- Email the billing department at [email protected]
The billing specialists can answer questions, investigate issues with your bill, set up payment plans for large balances, and more.
Paying your Kaiser Permanente medical bills online is simple, fast, and secure. By registering for bill pay and setting up recurring payments, you can save time and avoid late fees. Monitor your payment history and billing statements in one convenient place. And get quick help from Kaiser’s billing experts if any issues come up.
Key Takeaways:
- Register online using your medical record number to view and pay bills
- Payment options include one-time, recurring, credit/debit card, bank transfer
- View billing statements, payment history, and account details
- Available help includes chatbot, billing specialists, and FAQs
- Online system offers a convenient, hassle-free way to manage Kaiser bills
So don’t wait for a paper bill to arrive in the mail. Take control of your Kaiser Permanente medical expenses and pay your bill online today!
Understand your coverage type
Medicare members are people who get health insurance through a federal program for Americans aged 65 and up (people with certain disabilities or health conditions may be able to join before they turn 65).
Individual – Exchange: Members who have a Kaiser Permanente Individual and Family Plan membership purchased through a health benefit exchange (like healthcare.gov).
Individual: People who bought their Kaiser Permanente Individual and Family Plan membership from Kaiser Permanente instead of a health benefit exchange are considered to be members.
COBRA is a program that lets members stay on their employer plan after a certain event, like losing their job, as long as they pay the monthly premium themselves.
Tax letters To request a tax letter for a specific timeframe, contact
How do I pay my premium bill?
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Washington, Maryland, Virginia and Washington D. C. Read the video below to find out how to pay your Kaiser Permanente monthly bill, set up automatic payments, or make a one-time payment.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Washington, Maryland, Virginia and Washington D. C. : Go to kp. org/payonline. .
- Members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Maryland, Virginia, and Washington, D.C. can get mail. C. , payments can be mailed to the following address:
Kaiser Permanente P.O. Box 7158 Pasadena, CA 91109-7158
For members in Washington, payments can be mailed to the following address:
Kaiser Permanente P.O. Box 7172 Pasadena, CA 91109-7172
- Anyone can pay by phone 24 hours a day, seven days a week. Please call the appropriate number below based on your region. Call 877-365-9900 in Northern California, 866-288-6729 in Southern California, 877-799-4700 in Colorado, 877-699-7407 in Georgia, and 877-578-2700 in Hawaii. C. : 888-255-1400 Oregon and Southwest Washington: 877-729-5590 Washington: 833-698-1220 .
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Washington, Maryland, Virginia and Washington D. C. : Go to kp. org/payonline.
Watch our helpful video to learn how to make a one-time payment, set up automatic payments, or pay your Kaiser Permanente monthly premium.
Your monthly premium bill amount may change based on these factors:
- Your age—Once you turn 14, your rate changes every year based on your age group.
- Where you live—A change in the service area can be a deciding factor
- Your choice of plan
- The costs of health care in the industry—Every year, the costs of providing care go up. Some of these costs are caused by general inflation, like the costs of running hospitals and medical offices and the wages and benefits of service providers like doctors, pharmacies, labs, and so on. ). Also, new technologies and medicines that are more expensive are always coming out, which can change the cost of premiums.
- Your ability to get subsidies—Your ability to get subsidies can change how much you pay each month for membership. For people who can get federal subsidies, the cost is based on a member’s income and is not linked to the plan’s overall rate.
Premium billing statements are typically generated within the first two weeks of the month.
Premium billing statements are typically mailed during the middle of each month. You can also view an electronic copy of your bill online. If you chose to go paperless, you won’t get a bill in the mail. Instead, you can see your premium statement online.
For members in California, Colorado, Hawaii, Oregon, Washington, Georgia, Virginia, and Washington D. C. : Premium payments are due at the end of the prior month. Because of this, if your coverage starts on June 1, you need to pay your premium by the end of May.
For members in Maryland: Premium payments are due on the first day of the month. For instance, if your coverage starts on June 1, then your premium payment is due on those same days.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Washington, Maryland, Virginia and Washington D.C.: To viewing your premium payment history, sign into kp.org/payonline.
To request a payment history letter, contact Member Services.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Maryland, Virginia and Washington D. C. : To learn more about viewing your premium payment history, watch our helpful video.
For members in Washington: To learn more about viewing your premium payment history, watch our helpful video.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Washington, Maryland, Virginia and Washington D. C. : To view your premium payment history, sign into kp. org/payonline.
To request a payment history letter, contact Member Services.
Note: Your premium payment history will show up to 13 months of history. If you just switched to the new payment system, you will only see payments that happened after the date you switched.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Maryland, Virginia and Washington D. C. : Visit your Profile & Preferences on kp. org and then complete the following steps.
- Select Paperless.
- From the Paperless Preferences screen, select the Premium bills checkbox.
- Agree to the digital document delivery terms & conditions.
- Click the “I Agree” button to finish signing up for paperless billing. Watch our helpful video to learn more about how to bill for premiums without paper.
To learn more about paperless premium billing, watch our helpful video.
For members in Washington:
- After logging in, go to the Account menu and choose Preferences.
- Choose Payment Notifications from the list of preferences on the Account and Preferences page.
- To stop getting printed bills, go to the What is your payment notification preference? page and click on Sign up for paperless billing.
- Accept the terms and conditions of Digital Document Delivery to start paperless billing and email billing alerts.
To learn more about paperless premium billing, watch this helpful video.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Washington, Maryland, Virginia and Washington D. C. : You’ll receive a notification when your premium bill is ready to view online. You’ll also be able to download or print a copy for your records.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Maryland, Virginia and Washington D. C. : To learn more about email or text notifications and reminders, watch our helpful video.
For members in Washington: To learn more about email or text notifications and reminders, watch our helpful video.
You may still be enrolled in manual bill pay and paper billing. You may update your settings by choosing to enroll in automatic monthly payments and paperless billing.
If the balance you owe on your plan is higher than expected and you have set up automatic monthly payments, please check that the information we have on file for your payment method is correct. For more questions about your premium balance, contact Member Services.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Maryland, Virginia and Washington D. C. : Kaiser Permanente will send you notifications to provide you up-to-date information on your payment status.
- To stop getting email alerts, click “Unsubscribe” in the email you got.
- To stop getting text messages, just reply STOP to the one you got.
- You can also change how you get notifications by going to your Profile. org. For assistance, contact Member Services.
To learn more about email or text notifications and reminders, watch our helpful video.
For Washington members, Kaiser Permanente will send you alerts with the most up-to-date information on your payment status.
- To stop getting email alerts, click “Unsubscribe” in the email you got.
- To stop getting text messages, just reply STOP to the one you got.
- You may also update your notification settings by visiting visiting:
1. Sign into your account, and then select Preferences from the Account menu. 2. From the Account and Preferences page, select Delivery preferences, and then select Payment notifications. 3. On the page that asks “What is your payment notification preference?,” check the boxes next to the email and/or text message alerts you want to receive.
To learn more about email or text notifications and reminders, watch this helpful video.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Maryland, Virginia and Washington D. C. : You can update your notification preferences by visiting the notification section in your kp. org Profile & Preferences. For assistance, contact Member Services.
To learn more about email or text notifications and reminders, watch our helpful video.
For members in Washington: You can update your notification preferences:
- After logging in, go to the Account menu and choose Preferences.
- Choose Payment Notifications from the list of preferences on the Account and Preferences page.
- On the “What is your payment notification preference?” page, check the boxes next to the email and/or text message alerts you want to receive.
To learn more about email or text notifications and reminders, watch this helpful video.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Maryland, Virginia and Washington D.C.:
- To stop getting email alerts, click “Unsubscribe” in the email you got.
- To stop getting text messages, just reply STOP to the one you got.
- You can also change how you get notifications by going to your Profile. org.
To learn more about email or text notifications and reminders, watch our helpful video.
For members in Washington:
- To stop getting email alerts, click “Unsubscribe” in the email you got.
- To stop getting text messages, just reply STOP to the one you got. You can also update your notification preferences:
1. Sign into your account, and then select Preferences from the Account menu. 2. From the Account and Preferences page, select Delivery preferences, and then select Payment notifications. 3. On the page that asks “What is your payment notification preference?,” check the boxes next to the email and/or text message alerts you want to receive.
To learn more about email or text notifications and reminders, watch this helpful video.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Maryland, Virginia and Washington D. C. : You can update your notification preferences by visiting the notification section in your kp. org Profile & Preferences. For assistance, contact Member Services.
To learn more about email or text notifications and reminders, watch our helpful video.
For members in Washington: You can update your notification preferences:
- After logging in, go to the Account menu and choose Preferences.
- Choose Payment Notifications from the list of preferences on the Account and Preferences page.
- On the “What is your payment notification preference?” page, check the boxes next to the email and/or text message alerts you want to receive.
To learn more about email or text notifications and reminders, watch this helpful video. Standard messaging rates may apply, depending on your phone carrier.
For members in California, Colorado, Georgia, Hawaii, Oregon, Southwest Washington, Maryland, Virginia and Washington D. C. Your notification settings may not have been updated, or you may not have changed them for both emails and texts.
You can update your notification preferences by visiting your Profile & Preferences on kp. org. You may also contact Member Services.
Members in Washington: Your settings for getting emails and texts may not have been updated, or you may not have changed your settings for both.
You can update your notification preferences by visiting kp.org.
- After logging in, go to the Account menu and choose Preferences.
- Choose Payment Notifications from the list of preferences on the Account and Preferences page. You can deselect the delivery method you don’t want to receive premium billing notifications for.
Note: This will only stop premium billing notifications. You may still receive other Kaiser Permanente notifications.
Paying Your Bill: Kaiser Permanente
FAQ
Where can I pay my Kaiser Premium online?
There are three ways to pay your premium bill. For members in California, Colorado, Hawaii, Georgia, Oregon, and Southwest Washington: Go to kp. org/payonline . For members in Maryland and Virginia: Go to kp. org/mas/onlinebilling .
How to pay Kaiser Covered CA?
Pay Online For first-time payment: sign in to your CoveredCA. com account and follow the payment instructions. To make your monthly payment online, visit http://MolinaPayment. com.
What is Kaiser billing number Oregon?
For In-Network Benefits: To locate Kaiser Permanente pharmacies in Oregon and SW Washington, search the pharmacy directory. To request medical advice and appointments, call 1-800-813-2000 (TTY 711). For questions or assistance call Customer Service at 1-866-616-0047 (TTY 711).
How much does Kaiser pay in California?
As of Dec 1, 2024, the average hourly pay for the Kaiser jobs category in California is $16. 45 an hour.
