Receiving medical care is important for maintaining your health, but managing billing and payments can be confusing. Kootenai Health offers several convenient options for patients to pay hospital, clinic, or doctor bills. This article outlines how to pay your Kootenai Health medical bill through the online patient portal, by phone, in person, or by mailing a check.
Pay Online via MyChart Portal
The fastest and most convenient way for most patients to pay a Kootenai Health bill is through the MyChart online patient portal. To get started:
- Go to www.kh.org/paymybill
- Click “Get Started” under the MyChart login box
- Register for a free MyChart account using your personal details
- Connect your Kootenai Health billing account to access statements
- Select “Pay Bill” to make one-time or recurring payments
MyChart allows you to store payment methods like credit cards or bank accounts for quick payments in the future. You can also view statements, set up autopay, check payment history, and more.
Pay by Phone
To speak with a Kootenai Health representative and pay your bill over the phone, call 208-625-5000. Have your account number and invoice details ready.
Payments can be made via credit card, debit card, HSA, or FSA account A processing fee may apply to phone payments
Pay In Person
Visit the Kootenai Health business services office at 1221 Ironwood Dr, Coeur d’Alene, ID 83814 to make a payment in person. Office hours are Monday-Friday from 7:30am-4:30pm.
Bring your billing statement or have your account details ready. You can pay with cash, check, money order, or credit/debit card.
Pay by Mail
To submit a mailed payment send a check or money order to
Kootenai Patient Accounts PO Box 24147Seattle, WA 98124-0147Include your account number on the check memo line. Allow 7-10 business days for mailed payments to process.
Avoid Late Fees
To avoid late payment fees, pay your Kootenai Health bills in full by the due date listed on each statement. Set up autopay through MyChart to have payments processed automatically each month.
If you anticipate difficulty with meeting a specific due date or amount, contact the billing office right away to discuss options like payment plans.
Confirm Payments
Log into your MyChart account after submitting a payment to confirm it was processed correctly and your balance was updated. You can also update insurance information, contact details, and stored payment methods through MyChart.
Get Payment Support
Contact Kootenai Health business services at 208-625-5000 for any billing questions or payment support needs. Customer service representatives are ready to assist you.
Tips for Paying Kootenai Health Bills:
- Register for MyChart portal to pay online fast
- Call 208-625-5000 to pay by phone with a representative
- Visit business services office to pay in person with cash/check
- Mail check or money order payments to PO Box address
- Pay on time or set up autopay through MyChart to avoid fees
- Check MyChart to confirm payments processed properly
- Contact billing office for any payment questions or issues
Managing medical bills from Kootenai Health is important for maintaining access to care and your financial health. Use one of the convenient payment options above that fits your needs and budget. Keep your account information current for proper billing and notifications.
How can I pay my bill?
When you are ready to pay your bill, please have the following information ready:
- Patient name
- Account number
- The date of service as it appears on your most recent bill
You can make payments for Kootenai Outpatient Imaging and Kootenai Imaging at any of our Locations. Office hours are Monday – Friday, 7:30 a. m. to 5:00 p. m.
Kootenai Health
FAQ
What is the phone number for Kootenai billing?
While admitted to Kootenai, you can request a billing consult for your billing questions by calling (208) 625-5000. You may also ask your nurse to contact the business services office for you.
Does Kootenai Health take care credit?
Kootenai Outpatient Surgery will bill your insurance plan directly for your convenience. Payment is accepted in the form of exact cash, check, Visa, MasterCard, or Discover. We also participate in the Care Credit Program.
Does Kootenai Health use Epic?
MORE THAN 250 health care organizations use Epic as their preferred EHR system. Most of the organizations within 40 miles of Kootenai Health use Epic.
What type of hospital is Kootenai Health?
Kootenai Health was named one of the top 50 cardiovascular hospitals in the nation. We are a certified as a Level III Trauma Center through the American College of Surgeons. The Gallup Great Workplace Award recognizes companies for their extraordinary ability to create an engaged workplace culture.
How do I pay my Kootenai Health Bill?
You can pay your bill for Kootenai Health and Kootenai Clinic at Kootenai’s business services office at 1221 Ironwood Drive. Please have this information ready when you are ready to pay. Office hours are Monday – Friday, 7:30 a. m. to 4:30 p. m. Payments can be mailed to the address below: All major credit cards are accepted.
Does Kootenai Health have a patient portal?
Kootenai Health upgraded to a single online patient portal, MyChart, on March 12, 2022. Any patient visit after this date will be captured in MyChart. All of your health information is in one place on Kootenai Health’s MyChart online portal. If you’re already a user, log in to MyChart. If you’re a new user, click here to sign up for MyChart. On a mobile device?.
Does Kootenai Health offer health care services?
A company called Kootenai Health provides medical care, but they know that some patients may not be able to pay for their care. Kootenai Health has developed a policy that describes Charity Care eligibility requirements and approval process.
Does Kootenai Urgent Care accept insurance?
Check the list below to see if your insurance plan is accepted at Kootenai Urgent Care, or give us a call at (208) 209-6800 or (855) 742-2089 to talk to one of our patient account representatives. The following information is part of the billing and insurance rules for people who go to Kootenai Urgent Care.
