How to Pay Your Atrium Health Bill Online as a Guest

When you receive medical care through Atrium Health, formerly known as Carolinas Healthcare System, you’ll get a bill summarizing the charges for your visit and any procedures. Paying your Atrium Health bill quickly ensures your account stays in good standing. If you don’t have a MyAtriumHealth account, you can easily pay your bill online as a guest.

In this guide, I’ll outline the steps to pay your Atrium Health medical bill online through the guest pay portal without logging into an account.

Atrium Health provides top-quality healthcare across the Carolinas through over 40 hospitals and hundreds of care centers When you get care from any Atrium Health facility, you’ll receive a bill afterward that you are responsible for paying

Bills can include charges for:

  • Emergency room or urgent care visits
  • Hospital stays
  • Outpatient procedures
  • Clinic appointments
  • Preventive care services
  • Lab work and medical imaging
  • Rehabilitation services
  • Any other care from Atrium Health providers

Atrium Health offers several ways to pay your medical bills, including online through the MyAtriumHealth patient portal. Online payment is fast, easy, and secure You don’t need an account to pay online – the guest pay option allows you to quickly pay your bill as a one-time transaction

Below are step-by-step instructions for paying your Atrium Health bill online as a guest through their website.

Prerequisites for Paying Your Atrium Health Bill Online

Before you start, make sure you have the following:

  • Atrium Health billing account number
  • Correct billing address on file
  • Responsible party’s name
  • Valid payment method

This information ensures Atrium Health can match your payment to the right account. Have it ready to enter during the guest payment process.

Step 1: Go to the Atrium Health Guest Pay Website

Start by navigating to the Atrium Health guest pay landing page at:

https://my.atriumhealth.org/MyAtriumHealth/Billing/GuestPay/PayAsGuest

You can also find it by searching “Atrium Health pay bill online” and clicking the guest pay link.

Step 2: Select the Responsible Party

On the guest pay page, you first need to enter the responsible party’s name. This is the person financially responsible for paying the bill. It is often the patient, but could also be a parent, spouse, or guarantor.

Type the responsible party’s first and last name into the field exactly as it appears on the bill. Then click “Continue.”

Step 3: Enter the Atrium Health Account Number

Next, you will need to enter the Atrium Health account number associated with the bill you want to pay.

This long number, starting with 54, is printed on the billing statement. Accurately enter the full account number and click “Continue” to move forward.

Step 4: Select a Visit Account to Pay

If you have charges from multiple dates of service, you’ll need to select which visit account to pay from.

Choose the appropriate visit date from the list. Common account names include emergency department, hospital stay, clinic visit, therapy, surgery, etc.

Pick the visit account with the balance you want to pay.

Step 5: Enter Payment Details

On the payment info page, first enter the payment amount for the selected visit account. You can pay the full balance, a partial amount, or any custom amount.

Next, fill in your payment method details including the card number, expiration date, and CVV security code. Atrium Health accepts Visa, Mastercard, Discover, and American Express.

Finally, enter the billing address associated with the account and payment card.

Step 6: Review and Submit the Payment

Carefully review all entered details before submitting the payment to Atrium Health. Double check:

  • Responsible party name
  • Account number
  • Visit account
  • Payment amount
  • Payment card details

Once everything looks good, check the box to authorize payment and select “Pay” to complete the process.

Payment Confirmation and Receipt

When your payment goes through successfully, you’ll see a payment confirmation screen. Atrium Health will also email a receipt to the address on file.

Make sure to save the receipt for your records, and check that the payment appears on your next billing statement.

And that’s it! The full guest pay process takes less than 5 minutes. Now you know how to easily pay your Atrium Health medical bills online without needing an account.

Troubleshooting Atrium Health Bill Payments

Issues paying your Atrium Health bill online are rare, but here are some tips if you run into problems:

  • Reset your payment if you get an error message at the end.

  • Contact Atrium support if your payment won’t process for a technical issue.

  • Verify account numbers and billing address entered correctly.

  • Double check your payment card number, expiration date, and CVV.

  • Pay a lower amount if your full payment is declined.

Reach out to Atrium’s billing department for further assistance if needed.

Paying your Atrium Health bills promptly is important for keeping your account in good standing. Fortunately, their online guest pay portal makes it quick and easy to pay your medical bills online without an account.

Just visit the guest payment page, enter some basic information, submit payment details, and review and pay. Within a few minutes, you can securely handle paying your Atrium Health bill online and get a receipt for your records. Use these steps as a guide anytime you need to pay an Atrium Health bill as a guest.

carolinas healthcare system pay my bill

Atrium Health Wake Forest Baptist Medical Center

Monday through Friday, 8 a.m. to 5 p.m. EST, the Financial Counseling Office is located on the main level of Reynolds Tower Medical Center Boulevard in Winston-Salem, NC 27157.

Atrium Health Wake Forest Baptist Davie Medical Center

Customer Service Plaza 1 313 NC Hwy. 801 N Bermuda Run, NC 27006 Mon – Fri: 8 am to 5 pm, EST.

Carolinas HealthCare System on Patient-Pay

FAQ

How do I dispute my Atrium Health bill?

Patients who want to know more about the charges on their bill can call 704-512-7171 or 1-844-440-6536 to talk to the Atrium Health Patient Financial Services Customer Service Department.

What is the phone number for UNC chart pay bill?

You can reach a customer service rep by calling 800-594-8624 (toll-free) or 984-974-2222 in the area, Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to 11:30 a.m. Visit My UNC Chart to send a UNC Health Billing Account question.

How do I send a message to my doctor on Atrium Health?

If you have questions about your lab or test results, please send your provider a message through MyAtriumHealth. From the main menu, go to Messages and then choose Send a message.

What is the HR number for Atrium Health Charlotte NC?

Contact HR Service center at 704-631-1500 to reach Corporate Payroll. Form W-2 Completed annually and generally available after January 31st via ADP. If you don’t remember your ADP username and password, call the HR Service Center at 704-631-1500 to get in touch with Corporate Payroll.

How do I pay my hospital bill online?

Online bill pay from Atrium Health is a quick and safe way to pay your doctor’s or hospital bill. One valid account number and PIN are all you need. These can be found on your most recent bill. Making a payment online never costs anything, and our secure website keeps your bank or card information safe. Pay Your Bill.

Does Carolinas HealthCare use a collection agency for delinquent accounts?

Carolinas Healthcare utilizes the collection agency PMAB for delinquent accounts. Insurance companies give you 90 days from the day they process your claim to pay or set up a payment plan for any amount they think you should pay out of pocket.

Does CarolinaEast Medical Center Use Change Healthcare’s clearinghouse?

CarolinaEast Medical Center uses Change Healthcare’s clearinghouse to process and send claims to insurers. What happened? On February 21, 2024, Change Healthcare found a threat in one of its environments and shut down their systems right away to stop the damage from spreading.

Can I charge medical services on an access one credit card?

You may charge medical services to your account on an Access One medical credit card. This could be a choice for you if you don’t have insurance or need help paying the rest of your bill after your insurance company has paid it. Learn more by calling (800) 594-8624.

Who is responsible for paying my insurance bill?

The Responsible Person is the person responsible for paying the bill. You can find the Responsible Person’s name and account number on your statement. Why do you need a visit account? A visit account is how you group your charges together to bill insurance, and it usually shows how you billed for a single visit.

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