How to Pay Your Cricket Wireless Bill Online, In-Store, or By Phone

Paying your monthly wireless bill to Cricket on time is important to keep your service active and avoid any late fees. Cricket offers several convenient ways to pay your bill through online phone, or in-store options. This comprehensive guide will walk through the various methods of paying your Cricket Wireless bill so you can choose the solution that works best for you.

Pay Online

The easiest way for most customers to pay their Cricket Wireless bill is online through your account dashboard. Here are the steps to pay online:

1. Go to cricketwirelesscom and click on “My Account”

2. Enter your Cricket phone number and account PIN or password

3. Once logged in, click on “Pay My Bill”

4. Choose whether you want to pay your full balance or a custom amount

5. Enter your debit/credit card information or PayPal account and submit payment

Online payments are credited to your account instantly. You can view billing history and download past statements through your online account as well.

Pay with the My Cricket App

Like the website, you can easily pay your bill through the My Cricket app for Android and iOS.

1. Download and open the My Cricket app

2. Log in using your Cricket account credentials

3. Tap on “Payment” and select “Pay Bill”

4. Enter payment details and submit

App payments are processed right away. The app also lets you manage all aspects of your Cricket account and services.

Pay by Phone

To pay your Cricket Wireless bill over the phone, call Cricket customer service at 1-800-CRICKET (274-2538). Let the representative know you want to make a bill payment. They will guide you through the automated payment system.

You will need to enter your phone number, ZIP code, and payment card details. Payments made before 10pm CT will post to your account the same day.

Pay at Retail Stores

Visit any Cricket Wireless authorized retail store to pay your bill in person with cash or card. Most stores have self-service kiosks to quickly accept payments.

You can also purchase Cricket refill cards at retail stores to add money to your account. Find your nearest Cricket store by searching on the Cricket Store Locator.

Pay at Authorized Payment Locations

In addition to Cricket stores, you can make bill payments at thousands of authorized payment locations around the country, including:

• GameStop
• Kroger
• Walmart
• Dollar General
• 7-Eleven
• CVS Pharmacy

At these locations, you can pay with cash, credit/debit cards, or money orders. Find your closest authorized payment store on the Cricket Bill Pay Location Finder.

Auto Pay

For the most convenient and reliable method of paying monthly, enroll in Auto Pay through your Cricket online account. This securely links your payment method to automatically pay the bill on its due date.

To enroll:

1. Go to your My Cricket account
2. Click on Auto Pay and “Manage”
3. Enter preferred payment method
4. Review terms and enable Auto Pay

You can skip or adjust an Auto Pay payment at any time. New customers can also enroll in Auto Pay when activating service.

BridgePay – Split Bill Into Payments

Cricket’s BridgePay program lets you split your total monthly bill amount into multiple automatic payments over 5 weeks with no extra fees. This helps make budgeting easier each month.

To use BridgePay:

1. Go to BridgePay page on Cricket website
2. Select a BridgePay plan and confirm
3. A downpayment of 15-20% of your total bill is due
4. The remaining balance is split into 4 weekly payments
5. An initial $6 transaction fee applies but no interest

Payment and Billing FAQs

• When is my bill due? Payment must be received by your bill cycle due date and time to avoid account suspension. Due dates vary but are typically around 23 days after your service period starts.

• What are the late fees? A $5 late fee applies if payment is not received within 5 days past your due date.

• How do I view my bill? Bills can be viewed and downloaded through your online My Cricket account dashboard. Email bill summaries are also sent prior to your due date.

• Can I change my bill cycle due date? Yes, you can request a specific bill cycle due date through your My Cricket account or by contacting Cricket customer support.

• What are the fees for suspended service? A $25 restore fee is charged if service is suspended for nonpayment. Partial payments do not restore service. Any usage charges incurred during suspension are also billed.

Get Payment Assistance from Cricket

If you are struggling financially and unable to pay your Cricket bill on time, call 1-800-CRICKET (274-2538) to learn about available payment assistance programs and temporary service extensions.

Conclusion

Paying your monthly wireless bill with Cricket Wireless is quick and convenient through the online account portal, My Cricket mobile app, by phone, at authorized retail stores, and with Auto Pay. Reach out to Cricket’s helpful customer support team if you have any questions regarding your bill or payment options. Keeping up with bill payments is key to avoiding disruptions to your wireless service.