For customers of Southern Maryland Electric Cooperative (SMECO) paying your electric bill doesn’t have to be a chore. SMECO offers several convenient and easy bill payment options through SMECO Bill Pay. From online payments to auto-debit SMECO Bill Pay provides flexibility and security to fit your lifestyle. Read on to learn how SMECO Bill Pay can simplify and streamline your monthly bill payments.
Overview of SMECO Bill Pay
SMECO Bill Pay refers to the various online, mobile and automated payment options offered by SMECO for its customers to pay their electric bills. Whether you prefer paying on your computer, smartphone or setting up recurring payments, SMECO Bill Pay has you covered.
Some key features include:
- Online account management
- Mobile app for payments
- Auto-debit from bank account
- Text-to-pay
- Phone payments
- Payment alerts and reminders
- Paperless billing
SMECO Bill Pay provides the speed and convenience today’s customers expect from their utilities.
Benefits of SMECO Bill Pay
Signing up for SMECO Bill Pay offers many benefits that can make your life easier:
Convenience
- Pay anytime, anywhere online or via mobile app
- Avoid late fees with automated payments
- Get text/email reminders when your bill is due
Control
- Manage payments, track usage, view history all in one place
- Go paperless and reduce clutter
- Update payment method and account details as needed
Security
- Payment information encrypted and securely stored
- No more lost/stolen checks or cash payments
- Account protected by multi-factor authentication
Savings
- Eliminate late fees with on-time automated payments
- Avoid stamps and mailing costs
- Less risk of identity theft than with checks/cash
How to Enroll in SMECO Bill Pay
Enrolling in SMECO Bill Pay is simple and can be done online or through the mobile app
To enroll online:
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Go to smeco.coop and click “My Account”
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Click “Pay Bill Now”
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Select “Account Manager” and then “Enroll Now”
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Enter your SMECO account number and other details
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Create username and password
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Select your payment method
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Accept terms and conditions
You can immediately start accessing your SMECO account, making payments, and customizing your bill pay options.
To enroll via mobile:
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Download the SMECO 24/7 mobile app
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Launch the app and select “Enroll Using Account Number”
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Enter your SMECO account number and other personal details
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Create username and password
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Select payment method
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Accept terms and agree to e-signature
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Start using the app to manage your account and payments
The SMECO app provides the same tools and convenience as the desktop experience right on your mobile device.
Making Payments with SMECO Bill Pay
SMECO Bill Pay allows flexibility in how and when you pay each bill.
Payment Options:
- Credit/Debit Card
- Bank Account (ACH)
- Apple Pay, Google Pay, Venmo
- AutoPay – recurring bank account debits
Pay On Your Terms:
- Online payments anytime
- Schedule future-dated payments
- AutoPay on your preferred date
- Text payments on-the-go
- Pay by phone
Once submitted, payments are usually processed within 1 business day. You’ll receive payment confirmations by text, email or within your account.
Other SMECO Bill Pay Features
In addition to flexible payment options, SMECO Bill Pay offers tools to track usage and customize your billing experience:
- Paperless billing – Receive bills electronically
- Account history – Monitor past bills and payments
- Usage tracking – View energy use over time
- Billing alerts – Get notified when your bill is ready
- Budget billing – Pay a stable amount each month
You can also update your contact information, communication preferences and billing settings at any time within your SMECO Bill Pay account.
How SMECO Bill Pay Helps You
For SMECO members, Bill Pay makes managing your electric utility service more efficient and stress-free. The secure online and mobile tools allow you to:
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Pay bills in seconds from anywhere
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Avoid late fees with automated payments
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Go paperless and reduce clutter
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Monitor usage and understand charges
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Update settings and information conveniently
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Access account dashboard and history 24/7
SMECO Bill Pay works great for:
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Busy families who need convenience and automation
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Renters or travelers with fluctuating mailing addresses
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Tech-savvy customers who prefer digital services
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Environmentally-conscious members who want to go paperless
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Anyone seeking simplicity, flexibility and security in bill payment
Convenience, control and cost savings – that’s what SMECO Bill Pay delivers. Simplify your life and sign up today.
Do You Pay Your Bill Online?
- Third party sites may charge a fee
- If a customer overpays on a third-party site, SMECO will not give them their money back.
- The customer must contact the third-party payment site to make a change.
- Pay with a check, Visa, MasterCard, or Discover. You can also see how much money you have in your account and when your last payment was made for free.
- Direct Pay is available 24/7 – Just call (866) 528-7757
Mail bill payments to:
SMECO PO Box 62261 Baltimore, MD 21264-2261
The SMECO headquarters in Hughesville and the office in Leonardtown both have customer service centers that are open to the public Monday through Friday from 8 a.m. to 5 p.m. m. to 4 p. m. , except for holidays.
Hughesville Customer Service Center 15065 Burnt Store Road
Leonardtown 23365 Hollywood Road
- You can pay your SMECO electric bill at any Walmart for an extra charge of as little as 88 cents.
- Just bring a copy of your bill to any Walmart Customer Service Desk or Money Center.
- Please allow three business days for the payment to post
- You can pay with cash or a debit card with a PIN. Credit cards and checks are not accepted.
- Any banking or payment item sent back to the co-op by a customer whose bank hasn’t paid for it will be charged.
- This includes payments made through third-party bill-paying services as well as payments made for electric bills, customer deposits, reconnection fees, or any other fee paid to the co-op.
- The charge will be added to the customer’s account
- A customer can ask for the return fee to be waived if it hasn’t been waived in the last 11 months.
If you need assistance paying your SMECO electric bill, there are a variety of assistance programs available.
- Customers who can’t pay for their electricity according to SMECO’s billing rules may be able to work out a different payment plan in some situations.
- The customer’s situation, finances, and payment history will all be taken into account in the new payment plan.
- You can set up different payment plans in Account Manager, in person, or over the phone at (888) 440-3311. You must make payment plans before the end date.
- The agreed-upon plan will be recorded in the customer’s SMECO account. If the customer fails to meet the agreed-upon obligations, SMECO may begin the turn-off procedures for a past-due balance without further notice.
How to Pay by Text
FAQ
Where can I pay my smeco bill in person?
Pay in Person: The customer service desks at SMECO’s Hughesville headquarters and Leonardtown office are open to the public Monday through Friday from 8 a.m. to 5 p.m. m. to 4 p. m. , except for holidays.
What is online bill pay?
With online bill pay, you can plan your payments and make payments from your computer, tablet, or phone. When you use an online bill pay service, a payment is taken out of your account and sent to the service provider. A bill pay service may be included as part of a checking account’s features.
