Paying your monthly Tupelo Water and Light utility bill ensures continuous access to essential services like water, sewer and electricity. Tupelo Water and Light offers various convenient payment options to fit different needs and preferences. This comprehensive guide will walk you through the simple process of paying your Tupelo Water and Light bill.
Online Payment
The fastest and easiest way to pay your Tupelo Water and Light bill is online through the customer portal. Here are the steps:
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Go to the payment page on the portal and enter your account number and billing zip code.
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Verify your account details like name, current balance, past due amount, and total amount due.
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Choose whether to pay the total amount due or make a partial payment
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Select your payment method – credit/debit card or bank account (ACH/eCheck),
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Enter your payment information and details like card number, expiration date, bank account, and routing number.
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Review all payment details before submitting.
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Receive email or text confirmation once the payment is completed.
Online payments are processed instantly, so your Tupelo Water and Light account is updated right away. You can also view and print your payment confirmation through the portal.
Pay By Phone
Call Tupelo Water and Light at 662-841-6470 during business hours to make a payment over the phone. Have your account number ready along with your credit/debit card or bank account information to make the payment.
Pay By Mail
Mail a check or money order payable to Tupelo Water and Light along with your payment stub to:
Tupelo Water and Light
PO Box 588
Tupelo, MS 38802
Allow 5-7 days for mailed payments to reach and be processed. Include your account number on the check or money order.
Pay In Person
You can pay your Tupelo Water and Light bill in person at the utility office located at:
333 Court Street
Tupelo, MS 38804
Payments are accepted Monday-Friday from 8am-5pm. Cash, check, money order, and credit/debit cards are accepted.
Pay at Authorized Payment Locations
For your convenience, Tupelo Water and Light allows payments at the following authorized pay stations:
- Kroger – Barnes Crossing location
- Double Quick – Coley Road location
- Double Quick – McCullough Boulevard location
- Double Quick – Crossroads location
- Double Quick – Cliff Gookin Boulevard location
Cash or check payments only. Small fees may apply.
Automatic Bank Draft Payments
For worry-free bill payment, enroll in automatic bank drafts from your checking or savings account. Payments are withdrawn on your due date monthly. Sign up through the customer portal or utility office.
Budget Billing/Equal Pay Plan
The equal pay plan allows you to pay a fixed amount each month based on your average annual usage. This levels out seasonal highs and lows in your utility bills. Call Tupelo Water and Light to enroll.
Financial Assistance Programs
Payment assistance programs like LIHEAP and Project Share offer bill discounts and credits if you qualify based on income. Contact Tupelo Water and Light for details on applying.
Late Payments and Disconnection
If your payment is late, a 10% penalty fee is added to your account balance. Accounts 30 days past due are subject to disconnection. A $25 reconnection fee applies during business hours, $75 after hours.
Stay on track with your Tupelo Water and Light utility payments to avoid fees and interruptions. Go paperless and enroll in autopay to simplify the process. Reach out to the utility billing office if you need help managing your account.
APPLY FOR NEW SERVICE
New residential customers must come by our Billing & Collections Office at 333 Court Street, 8 a. m. until 5 p. m. , Monday through Friday, to apply for service. Please bring two (2) forms of ID, including a driver’s license or state issued ID card. Renters should also bring a copy of the lease or renter’s receipt. Applicants should be prepared to pay all deposits and charges at this time. Get your Residential Application for Utility Service by clicking the button below.
If you are moving out of our service area or moving your utility service to a different place, you need to stop by our Billing office. Try to give us as much advance notice as possible. A $25 charge to transfer services will be added to your bill. Request to Discontinue Utility Service by clicking the button below.
COLLECTION AND BILLING OFFICE
Our Collection and Billing Office is at 333 Court Street and is open from 8 a. m. until 5 p. m. , Monday through Friday. For customer convenience, we offer a drive-thru window and an after-hours drop-box for payments. If you have any questions concerning your bill, please call us at 662-841-6470 or contact us at Carol. Botts@tupeloms. gov.
Too much rainfall caused power outage at Tupelo Middle School, forced early dismissal
How do I pay my tupelo water & light bill?
Doxo lets you pay your bills safely, but it’s not connected to or backed by Tupelo Water. Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account.
Will a payment update MY Tupelo water & light account balance?
Payments will immediately update your Tupelo Water & Light account balance. However, please allow up to 24 hours for your payment to post to your financial institution. A confirmation email/text message will be sent upon payment completion.
How do I contact tupelo water & light?
Ask your billing questions directly by phone 662-841-6470, email ( lynsey. vanstory@tupeloms. gov) or on their website . I’m looking for my bill. Where can I find it? Visit Tupelo Water & Light (MS) to access your bill.
How does the tupelo water system work?
The City Department of Water and Lights runs the Tupelo Water System, which brings water to about 38,842 people who live in the Tupelo, Mississippi area. The Tupelo Water Company was founded in 1866, and now it gets its water from the Northeast Mississippi Regional Water District, which uses water from the Tombigbee River.
How long does it take to set up water service in Tupelo?
Most new homes in Tupelo will already have running water, but you’ll need to call Tupelo Light And Water to set up water service. Luckily, Tupelo has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form.
How do I create a Tupelo light and water account?
If you already have an account, you just need to login to the Tupelo Light And Water site. Tupelo Light And Water accepts credit cards, debit, and direct deposit. Click here to login. Want to make a new account? You can do that on the website for Tupelo Light And Water.
