Owning a car is exciting, but it also comes with monthly bills. Thankfully, Ally Auto makes paying your auto loan or lease bill easy through multiple options like online payments, phone payments, mailed checks, and more.
This comprehensive guide will walk through the various ways to pay your Ally Auto bill so you never miss a payment
Overview of Ally Auto Payment Methods
Ally Auto offers flexibility when it comes time to pay your monthly auto loan or lease payment Here are the main options available
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Online payments – Fast and secure through your Ally account.
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Auto Pay – Automatic withdrawals from a bank account.
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Phone payments – Call Ally to pay with a service agent.
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Mailed payments – Send a physical check or money order.
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Text payments – If eligible, pay via text messaging.
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In-person payments – Cash or check at some dealer locations.
Read on for more details on each payment method and instructions on getting started.
Paying Your Ally Auto Bill Online
The quickest way to pay your Ally Auto bill is online through your account dashboard. Here’s how it works:
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Log into your Ally Auto account at ally.com.
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Under “My Accounts,” choose your vehicle loan or lease.
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Select “Make Payment” and enter your payment amount.
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Enter and confirm your bank account information.
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Review payment details and submit.
Online payments through Ally are fast, secure, and avoid processing times for mailed checks. You can schedule one-time or recurring payments and easily track payment history.
Setting Up Ally Auto Auto Pay
For hassle-free payments each month, sign up for Ally Auto Pay. With Auto Pay:
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Your monthly payment is automatically withdrawn from your bank account.
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Choose a payment date – either your due date or another consistent date.
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Avoid late fees since payments are always on time.
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Get email notifications when payments are processed.
To enroll in Auto Pay:
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Log into your Ally account and select your vehicle.
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Under “Payments,” choose “Enroll in Auto Pay.”
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Enter your bank account and preferred payment date.
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Review and submit the authorization form.
Now Ally will smoothly handle your monthly auto payments!
Paying by Phone Through Ally Auto
To speak with an Ally representative and make a payment, you can call Ally Auto at 1-888-925-2559.
When paying by phone:
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Have your Ally Auto account number ready for identification.
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Enter your payment information by automated system or with an agent.
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One-time fee may apply for using third-party phone payment services.
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Get a confirmation number for your records.
Phone payments give you the ability to talk through any payment issues and hear your options from a live person.
Mailing a Check or Money Order to Ally Auto
To send a physical payment, the mailing address for Ally Auto bills is:
Ally Auto
PO Box 780903
Orlando, FL 32878
Be sure to include your:
- Ally Auto account number
- Full monthly payment amount
- Name and address
Mail your check or money order at least 5 business days before your due date to ensure on-time delivery. Watch your bank statements to confirm the mailed check clears.
Paying Your Ally Auto Bill by Text Message
Where available, Ally lets eligible customers pay their auto bill through text messaging each month.
To pay by text:
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Log into your Ally account and enroll in text payments under “Alerts.”
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Review and accept terms and conditions.
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Get a text on your payment due date and reply with payment amount to pay.
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Payment is immediately processed from your bank account.
Text payments offer a fast, fully digital payment experience right from your smartphone. But confirm eligibility, as text payments are not available in all states.
In-Person Cash or Check Payments
Some Ally Auto dealers allow making an in-person payment at the dealer location with either cash or check.
To pay at a dealer:
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Contact your originating dealer to ask if they accept payments.
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Visit the dealer location during business hours.
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Have your account number and exact payment amount.
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Get a receipt for your records.
While less convenient, in-person payments allow you to pay with physical cash. Verify with the dealer first before visiting to make a payment.
Avoiding Late Ally Auto Payments
Missing an auto loan payment can damage your credit and lead to penalties. Follow these tips to avoid late Ally payments:
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Enroll in Autopay or schedule recurring online payments.
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Sign up for payment reminders by text or email.
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Calendar your due dates and plan payments accordingly.
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If mailing checks, send at least 5 business days early.
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Contact Ally immediately if you’ll be late on a payment.
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Update your contact info if your address or phone number changes.
Staying organized and planning ahead is crucial to paying your Ally Auto bill on time every month.
What to Do If You Can’t Make an Ally Payment
If you’re struggling to make your monthly auto payment, don’t despair – Ally Auto has options to help:
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Request an auto loan extension to push back your due date.
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Refinance your loan for lower payments at current rates.
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Inquire about hardship programs if you’re in a tough financial spot.
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Discuss deferment options if you’re unemployed or disabled.
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Explore modifying your payment plan to fit your budget better.
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Catch up on past due payments by paying extra each month.
The Ally Auto team wants to find solutions to keep you on the road. Contact them as soon as possible if you foresee payment challenges.
Getting Assistance with Ally Auto Payments
If you have any issues making an auto payment, Ally offers many resources for help:
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Call 1-888-925-2559 to speak with an Ally Auto representative.
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Chat live on your Ally account dashboard for quick assistance.
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Email [email protected] for specialized support.
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Direct message @AllyAuto on Twitter for payments help.
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Visit an Ally Auto dealer location for in-person support.
Do not hesitate to reach out through any channel for personalized assistance with managing your Ally Auto payments.
Pay Your Bill Seamlessly with Ally Auto
As you can see, Ally Auto provides the payment flexibility you need. Pay online for speed, enroll in Auto Pay for convenience, or choose another method that meets your lifestyle.
You work hard to afford a car – make sure the payment process is smooth sailing. Use this guide anytime you need a quick refresher on ways to pay your Ally Auto bill.
Outside the U.S.
1-833-226-1520 Select option 2
Credit cards
Ally Credit Card P.O. Box 9222 Old Bethpage, NY 11804
Ally Credit Card P.O. Box 660371 Dallas, TX 75266-0371
How it Works: Ally Auto Mobile Pay App
FAQ
What is the phone number for Ally Auto login?
In the Ally app, log in and choose Payments, then Transactions from the menu to change or cancel a payment that is set to happen. Select Edit Payment Details or Cancel Payment to edit or cancel a transaction. You can also cancel online or call Ally at 1-888-925-2559 within the applicable time frame below.
Does Ally have online bill pay?
You’ll also get the convenience of our online bill pay service for free. And as your Spending Account balance grows, you could earn a higher interest rate.
Does ally charge a fee to make a payment?
Third-party sites like CheckFreePay, Western Union®, ACI Pay, and MoneyGram will charge you to send money. The best way to ensure you’re making your payment on the Ally website is to type ally. com/auto into your browser, go to the Ally app, or use your web browser favorites.
What features does ally offer?
You’re in the driver’s seat with Ally. Take advantage of these online features to manage your vehicle accounts. Automatic payments can come in clutch. Never worry about missing a payment when Auto Pay is on. Recurring payments help you stay on track. Pay by text.
How do I pay a car bill with a check?
Set up a bill payment through your bank using your vehicle account number and payment amount. Your bank might require additional information, including the payment address. If you have a billing statement coupon, make sure to include it with your check. Also, write the account number of each vehicle you’re paying for on the check.
When can I cancel my autopay payment?
You have until 3 p.m. ET on the due date to cancel your Auto Pay payment, as long as you set it up in the first place. Remember that if you already have Direct Pay set up, you need to cancel it before setting up Auto Pay. Once autopay’s set up, Enroll in Autopay changes to Manage Autopay.
Is ally auto available?
Ally Auto isn’t available right now. Try again later or call us for help. We’re open Monday through Friday from 8 a.m. to 11 p.m. ET and Saturday from 9 a.m. to 7 p.m. ET. We’re closed on Sunday.
How do I cancel autopay If I’m already enrolled in direct pay?
It’s important to remember that you have to cancel Direct Pay before you can sign up for Auto Pay. Once autopay’s set up, Enroll in Autopay changes to Manage Autopay. Go there to make changes, or to cancel Autopay at any time. Log in , select your home account, then select Make a Payment. From there, you can turn Autopay on.