How To Pay Your PNM Electric Bill Online

Hey friends! If you’re a PNM customer, you’ve probably gotten used to receiving and paying your electric bill online. While the process is pretty straightforward, I know it can be confusing the first few times you do it. That’s why I wanted to write up this handy guide walking you through the steps of paying your PNM electric bill electronically so you can do it with your eyes closed!

Let me start by giving a quick intro to PNM for anyone new. PNM is the largest electricity provider in New Mexico They serve over half a million residential and business customers across the state If you live in the Albuquerque metro area or other parts of central or southern New Mexico, chances are your household gets power from PNM.

Now, let’s get into the nitty gritty of how to take care of that monthly electric bill online…

Access Your PNM Account Online

The first thing you need to do is access your online PNM account. You can do that by:

• Going to PNM.com and clicking on the “Login” link

• Or visiting PNM.com/myaccount directly

From there, enter your username and password to access your account dashboard.

If you’ve never registered, you’ll need to provide some personal info to confirm your identity and set up online account access.

Check Your Current Balance

Once you log into your account, you’ll be able to view your current account balance. Take a look at how much you owe for the current billing period. You may also see pending charges that haven’t hit your account yet.

Make sure the balance looks accurate based on your electricity usage. If it seems unusually high, you may want to check for billing errors before paying.

Select Your Payment Method

Okay, time to actually pay your bill! PNM offers several different payment options online:

• Free bank account payments – Link your checking or savings account to make one-time or recurring payments. This is the best option since there are no fees.

• Credit/debit card – Pay by Visa, Mastercard, Discover, American Express, etc. There is a $2 convenience fee per transaction.

• AutoPay – Set up recurring automatic monthly payments directly from your bank account.

• Text pay – Pay via text message if you’re on the go.

Choose the option that works best for you. I like setting up free bank account payments since it’s easy and free.

Enter Your Payment Info

For whatever option you choose, you’ll need to enter some payment information like:

• Your bank account and routing number

• Credit/debit card number, expiration date, and CVV code

• Your mobile number if paying by text

Make sure all the info you enter is accurate. When paying with a credit/debit card, be sure you have enough available credit or funds in your bank account to cover the bill.

Select Payment Amount

Next, you’ll be able to choose how much to pay. Options may include:

• Full statement balance
• Minimum due
• Custom amount

Try to pay the full balance each month if possible to avoid interest charges. If money is tight, paying the minimum due is better than not paying at all.

Confirm Payment Details

Before you finalize the payment, double check all the details including:

• Payment amount
• Payment method
• Account being paid
• Process date

Make sure the information is all correct! It’s also a good idea to screengrab the payment confirmation page or receipt number.

Get Payment Confirmation

As soon as you submit the payment, you should see a confirmation screen. You’ll also get a confirmation email from PNM for your records. Make sure the payment went through successfully before logging out.

And that’s it – you just paid your PNM electric bill online! The full process should only take a couple minutes once you get used to it.

Payment Tips & Reminders

Here are some handy tips to remember when paying your PNM bill electronically:

• Mark your calendar with payment due dates so you remember to pay on time each month. Late fees stink!

• You can set up text or email alerts to get notifications when your bill is ready or when a payment is processed.

• Keep your contact info like phone number and email address up to date so you receive important account notifications.

• Consider enrolling in AutoPay or scheduling recurring payments so you never forget.

• Always pay by the due date and keep proof of payment just in case there are any issues.

• Be vigilant about checking for fraudulent or erroneous charges on your bill before paying.

• If money’s tight, ask about payment plans, extensions, or financial assistance programs PNM may offer.

• Make sure your computer has a secure internet connection when accessing your account.