Paying your Reliance bill on time each month is important to avoid late fees and service interruptions Reliance offers several convenient payment options to fit your needs In this article, we will walk through the various ways you can pay your Reliance bill.
Online Payment
The easiest way to pay your Reliance bill is online through your online account. Just log into your account at reliancehomecomfort.com/billing/ and you can view your current bill and make a payment.
Online payment allows you to securely pay your bill 24/7. You can use a credit card, debit card or electronic check. There are no convenience fees for online payments through your bank account. Payments made with a credit or debit card will incur a small convenience fee.
Once you make your online payment, you will receive an email confirmation with your payment details. Paying online saves you time and gives you peace of mind knowing your payment was received.
Pay By Phone
You can also pay your Reliance bill easily over the phone by calling (844) 560-7420 Have your Reliance account number and bill amount ready before you call
To pay by phone, you can use a credit card, debit card or electronic check. Just like with online payments, paying by e-check does not incur fees while credit and debit payments will have a small convenience fee applied.
The automated phone system will guide you through the payment process. At the end of the call, you will be given a confirmation number for your records. Paying by phone is quick and convenient when you don’t have access to your online account.
Pay By Mail
If you prefer to pay your bill by check, you can mail in a payment to Reliance’s payment processing center. Make sure you allow enough time for your payment to be delivered by the due date to avoid late fees.
On your check, include your full account number and service address. The payment address to mail to is:
Reliance
P.O. Box 650475
Dallas, TX 75265-0475
For overnight mail, you can send your payment to:
Reliance Energy Retail Services
Dept: 650475
1501 North Plano Rd.
Richardson, TX 75081
Keep your mailing receipt or tracking number as proof that your payment was sent. Mailed payments can take 5-7 business days to process so make sure to pay well ahead of your due date.
Pay In Person
You can also pay your Reliance bill in person at an authorized payment location. Reliance has over 150 walk-in payment locations across the regions they serve where you can pay by cash, check or money order.
Some of the major retailers that accept Reliance bill payments include:
- Walmart
- HEB
- Kroger
- Fidelity Express
- La Michoacana Markets
To find a payment location near you, visit the Reliance website and enter your zip code. Many locations also accept payments for other utility bills, so you can take care of multiple bills in one trip.
AutoPay
The easiest way to ensure your Reliance bill gets paid on time every month is by enrolling in AutoPay. With AutoPay, your monthly payment is automatically deducted from your bank account or charged to your credit card.
You can enroll in AutoPay through your online account or by calling Reliance customer service. AutoPay gives you peace of mind knowing your bill is always paid on time without any late fees.
You can cancel or change your AutoPay option at any time through your online account. AutoPay helps simplify bill payment so you have one less thing to remember each month.
Average Monthly Billing
If you want more predictable bills from month to month, consider Reliance’s Average Monthly Billing option. This feature averages out your usage over a 12 month period so your payment stays the same every month.
Average Monthly Billing prevents seasonal spikes in your bill amount during peak usage months. At the end of each 12 month cycle, your account is reconciled to account for any overages or credits.
This payment program is ideal if you are on a tight budget and want consistent bill amounts throughout the year. You can enroll online or by calling their customer service line.
Payment Extensions and Assistance
If you are ever unable to pay your full Reliance bill by the due date, you may qualify for a payment extension or financial assistance. Reliance offers several programs for customers facing financial hardship or temporary difficulties.
Some of the options include:
- Payment arrangements – Set up a payment plan to pay your balance over an extended timeframe.
- Match payment program – Reliance will match late bill payments up to $100 over 90 days.
- Utility assistance programs – Payment help for qualifying low income households.
Contact Reliance immediately if you anticipate having trouble paying your next bill. Their customer service agents can go over qualifications for assistance and flexible payment options.
Manage Your Account Online
Signing up for an online account on Reliance’s website gives you full control over your billing and payment options. Through your online account you can:
- View current and past bills
- Make online payments
- Sign up for AutoPay and Paperless Billing
- Monitor your usage
- Request service changes
- And more!
Accessing your account online makes managing your Reliance service quick and easy each month. You can log in securely 24/7 to pay bills, check your balance and more.
Communication is Key
If you ever have questions about your Reliance bill or are unsure of your various payment and assistance options, contact their customer service department. You can call (844) 560-7420 or chat with an agent online.
Let Reliance know immediately if you anticipate any issues paying your bill on time. Their reps can explain your options to avoid service disruptions. Keeping open communication ensures the best billing and payment experience.
Summary of Ways to Pay Your Reliance Bill:
- Online through your account
- By phone using their automated system
- Mail in a check payment
- In person at authorized payment locations
- Enroll in AutoPay or Average Monthly Billing
- Seek extensions/assistance if needed
- Manage your account online
- Communicate with customer service about any issues
Paying your Reliance bill should be simple and straightforward each month. Utilize one of their many payment channels to maintain service and avoid any fees or disruptions. Know your options if you need assistance paying your bill. And leverage your online account for convenience and control.
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Log into your account and securely pay any time.
All you need is your account number and ZIP code to make a payment.
Call 713-207-7243 or 1-866-222-7100 to pay by credit card or bank account.
Make a payment at a convenient walk-up location near you. For payment locations at large retailers like Walmart, H-E-B and Kroger, click this link: CheckFreePay For payment locations at Latin American grocery stores like La Michoacana, click this link: Barri Financial Group
For payment locations at local convenience stores, click this link: Fidelity Express
Mail a check to: Reliant, P.O. Box 650475 Dallas, TX 75265-0475
Send a check to: Reliant Energy Retail Services Dept: 650475 1501 North Plano Rd. Richardson, TX 75081
With cash and a barcode, you can pay quickly. Just take your barcode to any register at a store that accepts them. *.
Manage your budget with Average Monthly Billing
Even out seasonal highs and lows with a more predictable monthly electricity bill.
How to Pay Reliance PostPaid Bill Instantly
FAQ
Can I pay my Reliance bill online?
MyReliance is an online account that lets you see your e-bills (electronic copies of your RelianceTM bills) and find ways to pay them.
How often do you pay Reliance?
Your Reliance bill will be issued monthly or quarterly. If you have a myReliance account, you can check your e-bills at any time and will be notified by email when your new bill is ready to be looked over. For billing information and inquiries, you may contact us by clicking here.
How does reliance pay work?
Make paying the bills a little easier – set up automatic monthly payments for your Reliance bill. It is really very helpful and a great way to make sure you always pay your bill on time. Also, the service is FREE. If you sign up for Auto Pay, Reliance will take your payment out of your checking or savings account every month.
Does reliance pay a fee?
A $3 Convenience Fee will apply to all payments made with a Credit or Debit Card or eCheck. Make paying the bills a little easier – set up automatic monthly payments for your Reliance bill. It is really very helpful and a great way to make sure you always pay your bill on time. Also, the service is FREE.
How do I pay my reliance bill online?
Pay online using a Credit or Debit Card or eCheck. A $3 Convenience Fee will apply to all payments made with a Credit or Debit Card or eCheck. * First time users need to enter a Security Code which is located on your Reliance bill. Have your bill available and call (844) 560-7420 to pay with a Credit or Debit Card or eCheck.
Where can I find my reliance® account number & billing details?
Sign in to MyReliance Account Information: Here you can find your 12-digit Reliance® account number and billing details. Use this information to make payments, register for myReliance and when contacting Reliance. Address: the service address of the physical equipment, so you can easily identify what … Continued.
How do I ebill my reliance account?
It’s a free, easy and secure way to be environmentally friendly. Sign in to your Reliance account and click on the eBill link on the right side of the page. Enter your email address for verification and press “Send Verification Email. ”.
How does reliance auto pay work?
Also, the service is FREE. If you sign up for Auto Pay, Reliance will take your payment out of your checking or savings account every month. Enrolling is simple and quick. Download a copy of the Auto Pay form here. Complete the AutoPay enrollment form.
