How To Pay Your Rowlett Water Bill Online

Paying your water bill is an essential responsibility as a resident of Rowlett, Texas. The city provides water services to homes and businesses, and customers must pay their water usage fees regularly. Here is a comprehensive guide on how to pay your Rowlett water bill online through the city’s website.

Overview of Rowlett’s Online Payment System

The City of Rowlett offers an online payment system that allows customers to pay their utility bills electronically. This includes water sewer, garbage collection, and other city services.

To use the online system, you must first set up an account on the city’s website. Once registered, you can securely pay bills 24/7 instead of mailing payments or visiting City Hall.

Benefits of Paying Online

Paying your Rowlett water bill online has many advantages

• Convenience – Pay anytime day or night. Avoid trips to City Hall.

• Payment Receipt – Get instant payment confirmation emailed to you.

• Secure – Protect your personal information with encryption.

• Save Time – Takes just minutes to log in and pay each month.

• Auto Pay – Set up recurring payments from your bank account.

• Account Management – View payment history and update account info.

Paying online helps you easily and quickly take care of this monthly chore.

How to Set Up an Online Payment Account

Follow these steps to establish an online payment account with the City of Rowlett:

1. Go to the Online Payments page on Rowlett’s website.

2. Click on “New Users Click Here” to set up your account.

3. Enter your Utility Account Number and Last Name or Business Name. This links your account for bill pay.

4. Create a username and password you will use to log in.

5. Provide your email address to get payment confirmations.

6. Enter bank account details to pay bills directly from your account.

Once you complete registration, you can log in anytime and see all your active city utility accounts ready for online payments.

Making a One-Time Payment

After logging into your online account, simply follow these steps to make a one-time water bill payment:

1. Locate your water account and click “Pay Now” for the current balance due.

2. Enter the payment amount and select the date you want it withdrawn from your bank account.

3. Click Submit to finalize the payment.

4. The funds will deduct from your account on the specified date, usually in 2-3 business days.

You immediately receive a confirmation email with your payment details and receipt. The city also processes and posts the payment to your water account within a few days.

Setting Up Recurring Payments

For extra convenience, the online system lets you schedule automatic bill payments so you never miss a water payment again. Here’s how to set up recurring payments:

1. Log into your online account and access your Water account.

2. Click on AutoPay Accounts.

3. Select your account and click Enroll in AutoPay.

4. Choose your preferred payment date each month.

5. Agree to the terms and conditions.

6. Your account will now deduct funds monthly on the date selected.

These automated payments ensure your water bill always gets paid on time, even if you forget. You can cancel or adjust the AutoPay settings if you move or want to change the payment date.

Getting Payment Reminders

Another handy feature is signing up for bill reminders through the online system. You can receive emails or texts alerting you that your water bill is due soon. Set up reminders by:

1. Going to Your Profile after logging in.

2. Click on Bill Reminder Options.

3. Select if you want email or SMS text alerts.

4. Choose how many days before the due date you want the reminder sent.

5. Save your new reminder preferences.

Now you’ll get automatic notices when your next water payment is approaching so you pay on time. The email and text alerts are free and help avoid late fees.

Viewing Your Payment History

All your water bill payments are saved within your online account. You can view your payment history by:

1. Logging into online bill pay.

2. Clicking on Payment History near the top.

3. Selecting the account and date range.

4. The system generates a payment summary.

This allows you to review past water bill transactions, print statements, check payment dates, and see if payments processed as expected.

Changing Your Account Settings

If any profile information changes, like your phone number, email, or bank account, you can update your details through the online system. Simply go to Your Profile and edit your account settings there. This helps ensure you don’t miss reminders or have disruptions to automated payments on your water account.

Getting Account Support

If you have any trouble using the online payment system, the City of Rowlett provides account support during business hours Monday thru Friday. Contact them at:

• Email: [email protected]
• Phone: 972-412-6105

The utility staff can answer questions, resolve login issues, and help with any online payment problems.

Avoiding Late Fees

Paying your water bill by the due date is important since the City of Rowlett charges late fees on past due accounts. The late penalty is 10% of the current billing total.

Using the online automated payments and reminder alerts helps you always pay on time and avoid owing extra late fees. The online system makes managing your water account easy and convenient.

In Summary: Paying Rowlett Water Bills Online

• Rowlett provides an online system to pay water and utility bills

• Register an account on the city’s website

• Get payment receipts, set up AutoPay, and receive reminders

• Make one-time payments or recurring automatic payments

• Check payment history and update account details

• Contact utility billing staff for account support

• Pay on time using online tools to avoid late fees

Paying your Rowlett water bill through the convenient online portal saves time, gives you control over payments, and keeps your account in good standing. Sign up today and simplify paying your monthly water bill!