Paying your utility bill on time to the City of Loma Linda is easy when you understand all the payment options available. This comprehensive guide covers how to pay online by phone by mail, auto-pay, and more.
Online Payments
The fastest and most convenient way to pay your Loma Linda utility bill is through the city’s online payment portal, Citizen Self Service To register, go to Citizen Self Service and create an account
Once registered, you can log in anytime to view your balance and make online payments by credit/debit card or e-check Payments are processed instantly You can also view billing history and manage paperless billing.
Pay by Phone
To pay by phone, call 1-888-288-5614 to access the automated payment system. This IVR (Interactive Voice Response) system is available 24/7 and allows you to pay by debit/credit card.
Have your account number and card ready when you call. Phone payments process immediately, so this is a good option for last-minute payments before your due date.
Pay by Mail
You can mail your utility payment to:
City of Loma Linda
Finance Department
25541 Barton Road
Loma Linda, CA 92354
Be sure to allow 5-7 business days for the payment to reach the utility office and be processed before your due date. Enclose your payment stub and write your account number on the check or money order.
Pay In Person
In-person payments can be made at the Loma Linda Civic Center Finance Department at the address above. The office is open Monday-Thursday from 7am-5:30pm.
Bring your bill or account number and accepted payment methods include cash, check, money order, cashier’s check, and debit/credit card. Payments are processed immediately when paying in person.
Auto-Pay
For hassle-free payments, enroll in Auto-Pay through the online portal or by submitting an Auto-Pay application form to the Finance Department. This authorizes recurring automatic payments from your bank account each billing cycle.
Avoid Late Fees
Loma Linda utility bills are due upon receipt and considered delinquent after 15 days. A 10% late penalty is charged on delinquent accounts.
To avoid late fees, pay by the due date and consider setting up auto-pay. Payment extensions may be available if requested before the due date.
Start or Stop Service
To start new utility service, disconnect existing service, or transfer service in Loma Linda, download a Utility Service Application on the city website.
Submit the completed form to the Finance Department by email, mail, or in person. Give as much notice as possible, ideally 10+ days, when starting or stopping service.
Payment Assistance
If you are struggling to pay your utility bill, Loma Linda offers a Low Income Household Water Assistance Program (LIHWAP). This can provide a one-time payment of up to $2,000 for eligible low-income households.
Learn more and apply through the LIHWAP website. You may qualify for payment extensions as well.
City of Loma Linda City Council Meeting September 24, 2024
FAQ
Who is the city manager of Loma Linda CA?
The City Manager, T. Chief Executive Officer of the City is Jarb Thaipejr. He is in charge of running the whole city according to the policies set by the City Council. He also manages the annual budget and keeps an eye on all the departments that work for the city.
What services does the city of Loma Linda provide?
The City of Loma Linda offers the following utility services: The Finance Department is in charge of customer service requests, billing every two months, and collecting payments for these services. People can sign up for services at City Hall in the Finance Department or by calling (909) 799-2845 from 7 a.m. to 5:30 p.m., Monday through Thursday.
How do I pay a bill in Loma Linda?
Please make your check payable to – City of Loma Linda. You can mail or pay at the Civic Center Locations. Bills are due and payable upon presentation. If not paid, they are considered late and will be subject to a penalty for fifteen (15) calendar days from the date of mailing.
Does Loma Linda have a utility self service?
Loma Linda’s Utility Self Service has been updated. If you can’t get in, click “Sign up” and use the email address you used for Self Service before to connect your accounts. Any questions can be directed to the city’s finance department at 909-799-2845 or mmuro@lomalinda-ca. gov City Permits Have Gone Digital!.
Where can I send a check to the city of Loma Linda?
Finance Department of the City of Loma Linda can be reached at 25541 Barton Road, Loma Linda, CA 92354 or by calling (909) 799-2845. The payment drop box for the Civic Center is in the west corner of the library parking lot, between the community room and the library. Please make your check payable to – City of Loma Linda.
Does the city of Loma Linda offer auto pay?
The City of Loma Linda also offers Auto Pay- Direct Debit from your bank account. With Auto Pay, your City of Loma Linda utility bill can be sent directly from your bank account to the City of Loma Linda to be paid.
How do I get a parking permit in Loma Linda?
If you are a landlord, clergy, or reside on Barton Rd. [between Anderson and Please read the following carefully before proceeding further to obtain an annual parking permit or guest permit. Permits are only valid in designated areas.
