Paying your water bill is a necessary evil that all residents and businesses must do. But Broward County offers multiple convenient payment options to make settling your water bill quick and painless.
In this comprehensive guide we’ll walk through the various ways to pay your Broward County water bill highlight the benefits of each, and provide tips to avoid late fees or service disruptions.
Online Payments
The easiest way for most customers to pay their water bill is online through Broward County’s website. You can make secure online payments 24/7 using either electronic check or major credit card.
To get started, you first need to create an AccessBroward account if you don’t already have one. This allows you to securely link your specific water account to make payments
Once your account is linked you can log in anytime to view your balance and make one-time payments. For added convenience you can also set up automatic monthly payments directly from your bank account so your water bill always gets paid on time without you having to remember.
Paying online allows you to avoid:
- Writing and mailing paper checks
- Forgetting when your bill is due
- Late payment fees
- Calling during business hours or visiting in person
Pay By Phone
If you prefer handling bills over the phone, Broward County offers a toll-free automated pay-by-phone system.
To use the automated system, dial 1-888-352-5348 and follow the prompts to enter your account information and make a payment with your credit/debit card or electronic check.
This system is available 24 hours a day, 7 days a week for maximum convenience. You don’t have to worry about calling during normal business hours.
Pay By Mail
Paying your water bill the old fashioned way, via check or money order through the mail, is still an option for Broward County customers.
To pay by mail, detach the payment stub from your monthly paper bill and include it with your check or money order. This ensures your payment gets applied to the correct account. Be sure to mail your payment at least 1 week before the due date to allow for delivery time.
Mail payments to:
Broward County Water Services
PO Box 31318
Tampa, FL 33631-3318
Just keep in mind that postal delivery can be slow and unreliable at times. Paying by mail has a higher risk of late fees if your payment doesn’t arrive on time.
Pay In Person
For customers who prefer the immediacy of in-person payments, you can drop off your water bill payment at one of Broward County’s customer service centers:
-
Plantation Customer Service Center
15000 W Sunrise Blvd.
Plantation, FL 33324 -
Lauderhill Customer Service Center
5530 NW 19th St.
Lauderhill, FL 33313
Both locations accept cash, check, money order or credit/debit card payments. Be sure to bring your water bill with you for reference.
In-person payments must be made during normal business hours Monday-Friday 8:30am to 4:45pm.
Avoid Late Fees
To avoid getting slapped with a late fee, your payment needs to be received by the due date printed on your monthly water bill. The due date does not change based on weekends, holidays, etc.
Ideally, set up automatic monthly payments from your bank account to ensure your bill always gets paid on time.
If mailing your payment, allow 1 full week for standard USPS first class delivery. Payments are considered late if not physically received by the due date, regardless of postmark.
If you do get assessed a late fee, you can request a one-time waiver if it’s your first offense. Just contact customer service. Repeated late payments will not qualify for fee reversal.
Payment Assistance
If you are having difficulty paying your water bill, communicate that to Broward County Water Services as soon as possible. There may be payment arrangements or assistance programs available to help avoid service disruption.
Some options to explore:
- Payment plans spreading balance over multiple months
- One-time bill credit for extenuating circumstances
- Hardship grants from Family Success Administration
But you have to take the initiative to ask for help – they can’t assist if they don’t know you need it. Don’t wait until an urgent shutoff notice.
Account Management
In addition to making payments, Broward County’s online billing system allows customers to:
- View water usage and payment history
- Update account information and contact details
- Enroll in paperless billing and notifications
- Request service turn on/off
Having correct contact info is crucial for receiving important service notices. Don’t get caught off guard by an unexpected shutoff!
We’re Here to Help
Paying your water bill doesn’t have to be a hassle. Broward County offers multiple payment options tailored to your needs and schedule.
If you have any billing questions or need assistance managing your water account, please contact Broward County Water Services:
Phone: 954-831-3250
Email: [email protected]
Their team is available Monday-Friday 8:30am-4:45pm to provide exceptional customer service to Broward County residents and businesses.
Broward residents given water bills for empty lots
FAQ
How do I pay my Broward water bill?
Pay Water Bill Please contact our Customer Service Center for an authorization form. Contact our Customer Service Center if you need assistance at water@broward. org or 954-831-3250 during normal business hours, Monday through Friday between 8:30 AM and 4:45 PM.
What is the phone number for Broward County?
What is the phone number for the water bill in Pompano Beach?
Call the South Florida Water Management District hot line at 800 if you have any questions about the water restrictions that are in place right now. 662. 8876 or the City of Pompano Beach Customer Service Department at 954. 786. 4637.
How do I pay my water bill in Texas?
There is an online form to fill out that only needs your account number and PIN number. It only takes two minutes. Enjoy the convenience of paying your bill online. Available 24/7, Texas Water Utilities’ online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour.
How does Broward County help low-income people with water bills?
The state of Florida has given federal money to Broward County to help low-income families pay their water and sewer bills. Water service interruptions can be avoided by paying late or past-due water bills. This includes sewer and wastewater costs that are covered by a federal grant.
How do I access Broward County government services online?
Welcome to AccessBROWARD, your gateway to Broward County, Florida government services online. Use this site to sign in or register for your free AccessBROWARD account. With AccessBROWARD, you can set up and manage all of your Broward County services from one safe account. Currently, you can access the following services:
Does Broward County water & wastewater services have a non-lead service line?
Nearly all of Broward County Water and Wastewater Services’ service line inventory has been completed, with 297 percent of all service lines being identified as non-lead. The remaining 3% of service lines will be identified in the coming weeks. Click on the link below to see your service line materials and learn more about lead and how to safeguard yourself.
Does Broward County water & wastewater services monitor water quality?
Broward County Water and Wastewater Services monitors the quality of your drinking water for many compounds including lead. When the water leaves the water plant, there is no lead in it. However, lead service lines on your property or plumbing fixtures and pipes in your home can let lead into the drinking water.
Does Broward have a city water irrigation system?
WWS works with Broward’s NatureScape Irrigation Service to offer this service for free to people who have a city water irrigation system and want advice on how to better schedule and use outdoor water. Fill out the form below, and a trained irrigation specialist will get in touch to set up the system evaluation.
How do I buy a Broward County Transit bus pass?
Bus Pass Purchase — Order your Broward County Transit (BCT) bus pass online by making an electronic payment. Transit users can now buy 10-Ride, 3-Day, 7-Day, 31-Day Adult, 10-Ride Premium, and 31-Day Premium bus passes online and have the US Postal Service send them to them in the mail.
