How to Pay Your City of Garland Bill Online or In Person

The City of Garland provides residents and businesses with various options to pay city utility bills, property taxes, fines, fees, and other charges. You can pay your Garland bill online, by phone, automatic bank draft, mail, or at an authorized payment location around the city.

Overview of Garland Bill Payment Choices

Garland aims to make paying bills as quick and hassle-free as possible. Below are the main ways to pay your City of Garland bill:

  • Online via eGarland utility portal

  • Phone automated payment system

  • Automatic bank account draft

  • Mail check or money order

  • In person at City Hall or other payment locations

  • Drop box at City Hall

  • Western Union services at retailers

With options for electronic, online, in-person, or mailed payments, you can choose the method that works best based on your needs and preferences.

Top Reasons to Pay Garland Bills Online

Paying your City of Garland utility bill and other charges online has many benefits:

  • Convenience – Pay any time from your computer or mobile device

  • Efficiency – Fast online processing removes mailing time

  • Availability – Make payments 24/7

  • Security – Encrypted transactions protect your information

  • Control – Choose payment amount and method

  • Simplicity – Easy account login and bill review

  • Savings – Avoid late payment fines

  • Record keeping – Get digital receipts for your files

Step-by-Step Guide to Paying Online

Follow these simple steps to pay your Garland bill online:

  1. Visit www.garlandtx.gov and click on “Pay Utility Bill Online”

  2. Log into your eGarland account

  3. Select utility account and choose “Make Payment”

  4. Enter payment amount and choose payment method

  5. Provide credit/debit card or bank account information

  6. Verify payment details and select “Process Payment”

  7. Get confirmation email with receipt

Be sure to log into your account to double check the payment processed as expected. Online payments offer the fastest way to pay Garland bills.

Automatic Bank Draft Option

For hands-free bill payment, the City of Garland offers automatic bank drafts from your checking or savings account.

To set up:

  • Download bank draft authorization form

  • Provide your account and bank routing numbers

  • Select date each month for auto-payment

  • Return completed form to Utility Customer Service

On the chosen date, your Garland bill payment will automatically be withdrawn each month. An easy “set it and forget it” option.

Paying by Mail

If you prefer paying by check, you can mail your Garland bill payment to:

City of Garland
PO Box 469002
Garland, TX 75046

Be sure to allow 5-7 business days for mailed payments to avoid late fees. Include your payment stub or write your account number on the check.

Paying In Person in Garland

To pay your Garland bill with cash, money order, or check in person, you have a few options:

  • City Hall – Utility Customer Services office

  • Drop box at City Hall entrance

  • Western Union retail locations around Garland

Visit in person to speak directly with staff and get same-day payment processing. City Hall drop box also provides after-hours payment convenience.

Get Support for Garland Bill Pay

If you have any questions or need assistance with Garland bill payment, contact Utility Customer Service:

Phone: 972-205-2671
Email: [email protected]

The team is available to help troubleshoot any payment issues, provide instructions, reset passwords, and more. Multiple options make paying City of Garland bills fast and easy.

Flexible Payment Methods for Garland Accounts

As a modern city, Garland provides contemporary bill payment solutions through secure online and mobile technology. You can choose the option that fits your needs and budget.

Paying Garland bills online is the fastest and most efficient way for today’s on-the-go residents. But alternatives like bank draft, mail, or in-person retain their usefulness for many. Review the available methods to find your best bill payment fit.

City Of Garland Bill Pay

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FAQ

What is the phone number for the city of Garland?

Questions. For questions, call 972-205-2671, email customer service, or view some frequently asked questions.

What is the late fee for utilities in Garland Texas?

A 5% late payment fee will be added to the unpaid balance if the Customer Service Department does not receive payment within 24 days of the billing date. Utility service may be discontinued to any customer having a past due bill.

Is Garland a city in Texas?

Garland is a city in the U. S. state of Texas, located within Dallas County with portions extending into Collin and Rockwall counties.

How do I pay my city of Garland utility bill?

You have a variety of payment options for paying your City of Garland Utility Bill. To learn more about each choice, click on the links below: Utility Customer Service can be reached at 972-205-2671 or [email protected]. gov to discuss their situation prior to any interruption in service.

What payment methods does Garland accept?

Payment methods include checking accounts, credit or debit cards for online payment. Garland will still let people pay with cash, checks, and money orders at our Payment Center (s), which can be found in the Charles E. Duckworth Utility Services Building or at the Garland Utility Payment Drive-thru center. Can I make payments with an agent over the phone?.

What is the Garland utility customer portal?

With MyMeter’s new City of Garland Utility Customer Portal, you can see and pay your bills from anywhere with Internet access, at any time. Who can use the Garland Customer Portal? Any Garland customer who has an account for water, electricity, or sewage services Why should I enroll?.

Will Fiserv provide payment processing services for Garland utility customers?

Fiserv will provide payment processing services for Garland utility customers via the Fiserv BillMatrix platform. This partnership will lower the fees for processing cards or ACH payments for residential customers and, eventually, add the option to pay with a card over the counter.

Will Garland accept payments based on my old account number?

Garland will keep taking payments and questions about the old account number for a short time longer to give customers time to change their information and get used to their new account numbers.

How do I contact Garland City Council?

Contact Us 200 N. Fifth St. Garland, TX 75040 P. O. 972-205-2000 Email Department Directory Quick Links City Charter P.O. Box 469002 Garland, TX 75046 Phone aspx Helpful Links Home Contact Us Accessibility Report ADA Concerns Site Map.

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