Paying your monthly utility bills is a necessary evil, but it doesn’t have to be a hassle for Riverbank residents. The city offers fast and easy digital payment options to view and pay your water, sewer, and garbage bills online 24/7. This article will walk through creating an online account, available bill pay methods, and the key benefits of automating your utility payments
Utility Billing in Riverbank
The city of Riverbank provides water, sewer, and garbage collection utilities to households and businesses located within the city limits. Usage is metered for water and sewer, while garbage fees are flat monthly rates based on your service level.
Bills are sent out bi-monthly and payment is due within 7 days of the bill date, Riverbank offers online account options to easily view and pay your utility bills electronically Let’s look at how to sign up,
Creating an Online Account
Riverbank has partnered with Xpress Bill Pay to offer online utility account management. With Xpress Bill Pay, you can:
- View current and past billing statements
- Monitor your usage
- Schedule one-time or recurring payments
- Go paperless
Setting up an account takes just minutes. You’ll need your utility account number and current paper bill handy to enroll online at XpressBillPay.com.
Be sure to have your bank account or credit/debit card information ready as well to link for bill payments.
Payment Options Through Xpress Bill Pay
Once your account is created, making online payments is simple. Xpress Bill Pay offers the following fast and secure options:
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Credit/debit card – Visa, Mastercard, Discover and American Express accepted
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eCheck – Free direct payments from your checking account
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AutoPay – Set up recurring payments to be automatically drafted each month
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Pay-by-phone – Call 1-866-775-9603 to pay by phone with an agent
You can pay one-time or schedule future dated payments. Payment history is also available to view at any time.
Benefits of Automated Payments
By setting up automated monthly payments through Xpress Bill Pay, you can enjoy several advantages:
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Convenience – Pay bills online 24/7 or by phone anytime
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Avoid late fees – Never miss a payment deadline again
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Go paperless – Reduce clutter and waste
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Time savings – Skip writing and mailing checks each month
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Payment tracking – Monitor payment history and confirmations
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Account management – Update payment method or billing details anytime
Getting set up takes just a few minutes and you’ll wonder why you didn’t do it sooner!
Apply for Utility Payment Assistance
If you are struggling to pay your utility bills, Riverbank offers payment assistance programs:
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Utility Rate Assistance Program – Offers bill credits for qualifying low-income residents.
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Medical/Financial Hardship – Payment arrangements or extensions for those facing hardships.
Contact the city finance department to learn more and apply.
Get Help with Xpress Bill Pay
The Xpress Bill Pay platform is designed to be simple and intuitive. However, if you need any help setting up or managing your account, customer support is available:
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Call 1-800-720-6847 anytime 24/7
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Live chat during business hours
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Email [email protected]
The team can walk you through the online system or answer any payment questions.
Paying utility bills in Riverbank doesn’t have to be a monthly chore. By setting up an online account with Xpress Bill Pay, you can conveniently monitor and pay your bills digitally in just minutes each month. Automate payments for a hassle-free way to manage your water, sewer, and garbage utility accounts.
Bank of America -How to Set Up Online Bill Pay
How do I pay my Red River County water supply bill?
Red River County Water Supply offers convenient online payment options. You can pay your bill 24/7 through our provider, Transaction Warehouse, using a Debit Card or Credit Card. We are excited to offer this service to our customers.
Does riverbank have a sewer rate increase in 2024?
Sewer Rate have increased as of 01/01/2024 see below for the 2024 rates. (January 1, 2024) The City of Riverbank can now offer payment plans for past-due bills. To get started, please fill out the Medical/Financial Hardship Form [Español] and send it to the City of Riverbank Finance Department along with all the necessary paperwork.
How do I pay my utility bill?
You can pay your utility bill in person with cash, a check, a money order, or a credit card that is accepted (Visa, Mastercard, etc.). During off-hours, you can pay by putting a check or money order in the drop box at the Finance Department.
When can I pay my utility bill?
Your date to commence service, can be same day if before 3:00 pm and done in office. If your previous account was in good standing, no deposit may be required. You can pay your utility bill in person with cash, a check, a money order, or a credit card(Visa, Mastercard, etc.) that is accepted.
