Paying your utility bill to the City of Lacey is easy and convenient with their online payment options. The City of Lacey offers water, sewer, and stormwater services to residents and handles the billing and payment services through their Utility Billing department. By setting up an online account, you can view your bill, see your payment history, and pay immediately online.
Why Pay Your Utility Bill Online?
There are several advantages to paying your Lacey utility bill online
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Convenience – Pay anytime anywhere with an internet connection. No need to mail in checks or visit City Hall.
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Payment Confirmation – Get instant confirmation when your payment is made.
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Auto-Pay – Set up recurring payments to be made automatically each month.
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Access Payment History – View your past bills and payment dates online.
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Account Management – Update account info and contact details through your online account.
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Paperless Billing – Reduce clutter and go paperless by receiving bills electronically.
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Budgeting – Log in anytime to view your account balance and expected monthly charges.
How to Pay Your Bill Online
Paying online is a simple process that takes just a few minutes. Follow these steps:
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Visit the City of Lacey Utility Billing website. Go to cityoflacey.org/utility-billing and click on “Pay Online.”
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Register for an online account. First-time users will need to register their account, which requires your utility account number, email address, and creation of a password.
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Log in to your account. Once registered, you can log in anytime with your email and password.
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Select a payment method. Choose to pay by credit/debit card, checking account, or savings account. Enter your payment info.
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Enter payment amount. The system will show your total balance due. You can pay the full or partial balance.
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Confirm payment. Carefully review the payment details before submitting.
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Get payment confirmation. You will receive an on-screen and email confirmation once your payment is processed.
Payment Plan Options
If you need help paying your utility bill, the City of Lacey offers payment plans to split your balance into multiple smaller payments over time. To set up a payment plan:
- Download the Payment Plan Form
- Fill it out with your account details and proposed payment dates/amounts
- Submit the completed form by email, mail, or drop off to City Hall
Payment plans are subject to approval by the Utility Billing department. Accounts in shut-off status may not qualify.
Financial Assistance Programs
For those facing financial hardship, here are some resources in Lacey to help pay utility bills:
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Utility Discount Program – Offers a discount up to 60% for low-income residents. Apply online through the Utility Billing department.
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STARS – Short-term assistance is available for Thurston County residents through St. Vincent de Paul.
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LIHEAP – Federal heating and cooling assistance is distributed locally by Community Action Council.
Reaching out for help is important to avoid service disruptions. The City offers resources and payment plans to support Lacey residents and make utility bills more affordable.
Pay Online for Convenience and Control
Paying your City of Lacey utility bill online gives you more convenience and control over your account. You can pay on your schedule, view past bills, set up recurring payments, and monitor your balance. With more households going paperless, online payments are the easiest way to stay current with your utility account. Register for an online account today to pay your bill instantly and securely.
Latest in Lacey – January 6, 2023
How do I pay my city of Lacey (WA) Bill?
Or pay on doxo with credit card, debit card, Apple Pay or bank account. Where can I get help with my City of Lacey (WA) bill? You can call them at 360-491-5616 or email them at utilitybilling@ci. lacey. wa. us) or on their website.
How do I contact laceylife utility billing?
Watch for more details on the Utility Billing webpage, our social media platforms, and in future LaceyLife newsletters. If you have any questions, please contact our Utility Billing Department at (360) 491-5616 or UtilityBilling@ci. lacey. wa. us.
How do I make a payment for a utility bill?
For assistance, please call (360) 491-5616, or email, UtilityBilling@cityoflacey. org. To make a payment, please click on the “One-Time Payment” button below and have the following ready: (Please only use the link below or this browser address to get to the online payment system: ipn) paymentus. com/cp/lace.
