How to Pay Your City of Conroe Utility Bill Online, by Phone, or In Person

Living in the city of Conroe, Texas comes with great community amenities like utilities for water, sewer, garbage, and more. Paying your city of Conroe utility bill on time each month is important to avoid service interruptions. The city offers easy payment options online, by phone, in person, or by mail. Read on to learn the available payment methods and get tips for managing your city utility account.

Overview of Payment Options for Conroe Utility Bills

There are several convenient ways residents of Conroe can pay their city utility bills. The main options include:

• Online – Pay bills through the Municipal Online Payments portal at any time.

• By phone – Call the payment number to pay over the automated system or with a representative.

• In person – Visit the Utility Billing office at Conroe City Hall to pay in cash or check,

• By mail – Send a check or money order payment by mail to the city payment center,

• Bank draft – Set up auto-draft payments from your bank account each month.

• Drop box – Place your payment in the drop box at City Hall after hours.

Paying online and by phone are the quickest and most popular options. Let’s look at how the online and phone payments work.

Paying Your Conroe Utility Bill Online

The easiest way to pay your Conroe utility bill is on the city’s Municipal Online Payments portal. Just follow these steps:

• Go to conroetx.municipalonlinepayments.com and sign into your account.

• Select your utility account and click “Pay Bill”.

• Enter your payment details including the amount and payment method.

• Submit the payment to have it processed instantly.

Payments made on the online portal before 11:59 pm reflect in the city system the next business day. You’ll receive an email receipt with your confirmation number.

Benefits of paying online include:

• Pay anytime 24/7.

• Avoid drive time and long lines.

• Securely save payment methods for future use.

• Access payment history and billing statements.

• Sign up for paperless billing.

• Schedule future or recurring payments.

Paying Your Conroe Utility Bill by Phone

You can also pay your city of Conroe utility bill conveniently over the phone using the payment system. Here’s how it works:

• Call 833-887-0695 to access the city’s automated pay-by-phone system.

• Enter your 17-digit city account number when prompted.

• Select your payment amount and follow the prompts to input your credit/debit card details or bank account information.

• Your payment will be processed and a confirmation number provided.

Some key things to note about paying by phone:

• A convenience fee applies to payments made with a credit/debit card.

• You can also call 936-522-3170 to speak with a billing representative.

• Phone payments process immediately during business hours.

Overall, the phone payment method is quick and easy for anyone who doesn’t want to deal with an online portal or visit City Hall.

Paying Your Conroe Utility Bill In Person

To pay your city of Conroe utility bill in cash or check, visit:

City of Conroe Utility Billing
300 West Davis St.
Conroe, TX 77301

Payments made at the Utility Billing counter before 3:30 pm on business days reflect in the system the same day. You will receive a printed receipt.

Paying in person allows you to:

• Speak directly with a city representative if needed.

• Avoid paying credit/debit card convenience fees.

• Get a receipt immediately.

Just remember to pay during open business hours on weekdays. The office is closed on weekends.

Tips for Paying Your Conroe Utility Bill on Time

Follow these tips to help avoid late fees and service interruptions when paying your City of Conroe utility bill:

• Sign up for automated bank draft payments so your bill gets paid automatically each month.

• Enroll in paperless billing to get due date reminders by email.

• Review billing statements closely for rate changes or account issues.

• Pay a few days early to account for mailing or processing time for checks.

• Contact Utility Billing at 936-522-3170 if you’ll be late on a payment.

• Set payment reminders on your calendar so your bill isn’t forgotten.

Staying current on your city utility payments ensures your essential services like water, sewer, and garbage collection are uninterrupted.

Contact City of Conroe Utility Billing

Reach out to the Conroe Utility Billing department with any account or payment questions:

Phone: 936-522-3170

Email: [email protected]

Address:

City of Conroe
Utility Billing
300 West Davis St.
Conroe, TX 77301

Some common reasons to contact them include:

• Reporting issues with your account or bill.

• Setting up new service or closing an account.

• Checking your account balance.

• Discussing payment plan options if struggling to pay.

• Updating your contact information on file.

The billing office can explain your account charges, receive payments, and help with any utility billing issues.

Frequently Asked Questions

What are the late fees for paying my Conroe utility bill after the due date?

A 10% late penalty is applied if the bill isn’t paid by the due date. Late notices are sent if still unpaid after 21 days.

When is my Conroe utility bill due each month?

Bills are due 20 days after being issued. Due dates fall around the 25th of each month. Check your specific bill for the exact due date.

How do I check my Conroe utility account balance?

You can check your balance online, by phone, or by contacting Utility Billing. Online provides real-time balance info.

What is the Conroe utility phone number?

Call 936-522-3170 to reach the Conroe Utility Billing department and speak with an agent during business hours.

Can I receive my Conroe utility bill electronically?

Yes, you can opt into paperless e-billing on the online payment portal to get bills and notices sent to your email.

Pay Your Conroe Utilities Easily Online, by Phone, or In Person

The city of Conroe offers their residents several easy ways to pay essential utility bills for services like water, sewer, and garbage collection. Paying online, by phone, or in person ensures your account stays current and avoids inconvenient service disruptions. Remember to pay by the due date each month and contact Utility Billing with any account or billing issues.