Paying your bills online is a convenient option offered by many banks today. Webster Bank allows customers to easily pay bills and manage payments through their online banking platform. This article provides an in-depth look at using Webster Bank’s online bill pay service.
Overview of Webster Bill Pay
With Webster Bill Pay. you can
- Pay bills from your checking account
- Schedule one-time or recurring payments
- Receive and view eBills
- Setup reminders for due dates
- Pay using bank transfers, debit cards, or checks
- Access on web or mobile app
There are no monthly fees to use bill pay You just need an eligible checking account and enrollment in online banking
Getting Started with Webster Bill Pay
Follow these steps to start using Webster’s online bill pay:
- Login to online banking
- Under “Pay Bills”, choose “Enroll Now”
- Accept terms and conditions
- Begin adding payees
You can add companies, individuals, charities, schools, etc. Search to see if the payee already exists or add a new custom one.
Payment Scheduling and Processing
- One-time payments – Schedule for delivery on your chosen date
- Recurring payments – Set the frequency and delivery date
- Expedited payments – Send today for a fee of $4.95
- Reminders – Optional email reminders before due dates
Most electronic payments process next business day. Mailed checks take 4-5 days.
eBill Activation
With Webster’s eBills, you can view and pay bills in one place. To enroll:
- Find the payee and select “Setup eBills”
- Follow prompts to login or activate eBills
- New bills will appear in your bill pay account
You’ll get email alerts when new eBills arrive. Pay right from bill pay.
Payment Methods
Webster offers multiple ways to pay bills through their online bill pay:
- Bank transfers – Free and standard option
- Debit card – Fee of $3.95 per payment
- Checks – Free but take longer to deliver
- Same day payments – Pay today for $4.95 fee
The payment method can be changed per payment. Bank account transfers are usually the best option in terms of cost and speed.
Mobile App Access
The Webster Bank mobile app provides full access to bill pay on the go. You can:
- Review pending payments
- Check eBill due dates
- Schedule one-time or recurring payments
- Approve eBills and pay on the spot
The bill pay features seamlessly sync between web and mobile.
Account Alerts and Notifications
Stay on top of your bill pay activity with alerts on:
- Successful payments
- Failed payments
- eBills ready for review
- Upcoming due dates
- Insufficient funds warnings
- And more!
Alerts can be sent via email, text, and mobile push notifications. Adjust delivery preferences under “Notifications”.
Searching Payment History
You can conveniently lookup past bill pay transactions. Use the search tool to filter by:
- Payee name
- Date range
- Payment status
- Payment type
- Amount
Export the filtered results to Excel or PDF format.
Cancelling Payments
To cancel a scheduled or pending payment:
- Go to “Pending Payments”
- Find the payment and select “Cancel Payment”
- Confirm cancellation
Follow prompts to stop recurring payments. Cutoff times apply.
Bill Pay Security
Webster Bank uses multiple measures to protect your security:
- Encrypted website and app
- Multi-factor authentication
- Automatic sign-off after inactivity
- Suspicious activity monitoring
- Zero liability fraud protection
Don’t share logins or account details with others. Update your password periodically for added security.
Avoiding Bill Pay Fees
The main fees to watch for with Webster bill pay include:
- Expedited payments – $4.95 per same-day payment
- Overdrafts – $37.50 overdraft fee if balance insufficient
- Debit card payments – $3.95 convenience fee per transaction
- Stop payment – $35 fee if check needs stopping
Schedule payments early and verify funds availability to avoid fees. Consider linking overdraft protection.
Customer Support
If you need help with Webster’s online bill pay, contact customer service at:
- Call 1-800-325-2424
- Live chat within online banking
- Visit a local banking center
- Email or send secure message
Support is available 7 days per week by phone. Extended weekday and Saturday hours.
Webster Bank’s online bill pay provides a fast, easy way to pay bills and manage your finances. Take advantage of conveniences like mobile access, eBills, text alerts, and more!
Personal Bill Pay Tutorial
Watch this video to learn how to:
- pay virtually anyone, companies or people
- schedule a one-time or future-dated payment
- review, organize, and centralize your bills with Personal Bill Pay
Personal Mobile Banking Tutorial
Watch this video to learn how to:
- view account balances and recent transactions
- deposit a check
- send, request, or receive money via Zelle
- lock your debit card
Watch this video to learn how to:
- split expenses
- pay the sitter
- request money from someone with Zelle
All you need is your contact’s U.S. mobile number, or email address.
Watch this video to learn how to:
- Move funds electronically to and from various financial institutions
- set up one-time, recurring or future-dated ACH transfers
Watch this video to learn how to:
- turn your debit card “on” or “off” anytime
- when they’re “off”…no one can use your cards
- turn them “on” when you’re ready to use them
Try these click-thru demos for an interactive experience of our digital platforms.
Learn About Online Banking
FAQ
How do I check my Webster Bank balance?
Webster’s mobile banking app is the easiest and safest way to bank. With just a swipe of your finger, you can do almost anything with your phone, from checking your balance and depositing checks to paying bills and sending money to friends with Zelle®.
What is an online bill pay check?
With online bill pay, you can plan your payments and make payments from your computer, tablet, or phone. When you use an online bill pay service, a payment is taken out of your account and sent to the service provider. A bill pay service may be included as part of a checking account’s features.
What is Webster’s personal online banking?
Webster’s Personal Online Banking gives you easy access to your account, but it can also be used to pay one-time or recurring bills, sign up for Mobile Banking on your phone, use Zelle® to send money to friends and family, view current and past statements and check images, and more. The fastest and easiest way to pay your bills.
What is Webster Bank personal bill pay?
Webster Bank’s Personal Bill Pay service is the easiest and safest way to keep track of one-time and recurring payments. It comes from a bank that wants to help you succeed. Enroll in Online Banking Simplify your monthly bills.
What is Webster mobile banking?
Gain greater freedom here. Webster’s personal mobile banking is the easiest, most convenient—and secure—way to manage your finances. You can see your account history, deposit checks from anywhere, move money between accounts, pay bills, send money to friends with Zelle®, and more with just your smartphone and a swipe of your finger.
How do I waive the monthly service fee at Webster Bank?
You must have at least $10,000 in your Webster Bank checking, savings, or money market account each month in order to avoid the monthly service fee. WebsterOne Relationship Checking: This account has a flat interest rate and needs at least $5,000 in other Webster deposit accounts to be open.
Does Webster Bank offer personal banking?
Personal Banking options and online ease of use at Webster Bank make managing your money easy and fun. Your Webster banker also makes it fun. Because they are your main point of contact, this experienced banker uses all of our tools to help you reach your savings goals. Gain greater freedom here.
How do I deposit a check at Webster Bank?
You can deposit checks with the mobile app. In the Webster Bank app, all you have to do is take a picture of the front and back of your check. You then follow the prompts in the app. Within minutes, you can deposit your check from the comfort of your own home.
