The Borough of Ephrata provides water, sewer, electric and trash services to residents and businesses located within Ephrata, Pennsylvania. Customers receive a monthly utility bill that must be paid by the due date to avoid late fees and service disruption. The Borough offers convenient online bill pay to make it easy to pay your bill.
Benefits of Paying Online
Paying your Ephrata Borough utility bill online has many advantages
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It’s fast – Online payments post instantly to your account, so you don’t have to worry about late fees.
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Available 24/7 – The online payment system is accessible anytime day or night You’re not limited to office hours.
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AutoPay – Set up recurring payments to have your bill paid automatically each month One less thing to remember!
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Paperless billing – Go green by opting for paperless billing. Access your statements electronically.
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Payment history – View past bills and payment dates all in one place to easily track your account.
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Multiple payment methods – Pay by credit card, debit card or e-check.
How to Pay Your Bill Online
Follow these simple steps to pay your Ephrata Borough utility bill online:
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Go to the payment portal at https://ephrataboro.merchanttransact.com/.
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Click “Sign Up” to create a free account. Provide your account number, email, name and address.
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Check your email for a verification link and click to activate your account.
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On future logins, click “Log In” and enter your username and password.
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Select whether you want to make a one-time payment or set up recurring autopay.
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Enter your payment amount and select a payment method.
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Review the confirmation page and you’re done! Payment is instantly applied.
Other Ways to Pay
If you prefer not to pay online, the Borough offers other payment options:
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By phone – Call 717-738-9221 to make a payment over the phone using a card or e-check.
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By mail – Send a check or money order to 124 S State Street, Ephrata, PA 17522.
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In person – Visit Borough Hall at 124 S State Street during business hours.
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Dropbox – Use the secure dropbox located by the flagpole at Borough Hall.
Understand Your Utility Bill
Before paying your bill, review your monthly statement to understand the charges:
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Electric usage – Based on kilowatt hours used
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Water usage – Based on gallons used
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Sewer – Fixed monthly charge
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Trash – Fixed monthly charge
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Recycling – Fixed monthly charge
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Taxes and fees – Vary by municipality
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Past due balance – Unpaid amount from previous months
Check for any usage spikes or errors. Contact the Borough with billing questions.
Avoid Late Fees
Utility bills are due by the date specified on your statement to avoid penalties. A 5% late fee applies to electric, water and sewer. Trash has a 10% late fee. Pay on time to avoid extra charges. Online and phone payments process instantly, so you can pay up until 4:30pm on the due date.
Enroll in AutoPay
Forget late payments by setting up automatic payments through the online system. Your bill will be paid on the due date every month using your preferred payment method.
Assistance Programs
If you are struggling to pay your utility bill, the Borough partners with agencies that provide financial assistance based on eligibility. Contact the Borough for more information on applying.
Paying your Ephrata Borough utility bill is quick, easy and secure through the online payment system. Sign up for an account today!
Fire in Ephrata Borough
FAQ
What is the phone number for ephrata borough utilities?
What is an online bill pay?
With online bill pay, you can plan your payments and make payments from your computer, tablet, or phone. When you use an online bill pay service, a payment is taken out of your account and sent to the service provider. A bill pay service may be included as part of a checking account’s features.
How big is ephrata pa?
Ephrata, PennsylvaniaEphrata, Pennsylvania Effridaa (Pennsylvania German)• Total3. 46 sq mi (8. 97 km2)• Land3. 42 sq mi (8. 85 km2)• Water0. 04 sq mi (0. 11 km2)Elevation358 ft (109 m).
Who is the tax collector in Ephrata Borough?
The Borough’s taxes are collected by the Lancaster County Treasurer. Bills can be paid by mailing them to PO Box 83480, Lancaster, Pa. 17608-3480. For more information concerning taxes, please call Phone 717-299-8222.
