Living in Ashland City, Tennessee means being able to enjoy small town charm while still having access to big city amenities. But it also means needing to pay your water bill to the city’s utility department. Don’t worry – Ashland City offers multiple convenient ways to pay your water bill each month. In this comprehensive guide I’ll walk through all the options to pay your Ashland City water bill online by phone, in person, or by mail.
Overview of Ashland City Utility Billing
The utility billing department handles water, sewer, and trash services for Ashland City residents and businesses They bill on a monthly cycle.
Your water usage determines how much your bill is each month. Bills are typically mailed out the first week of the month and are due by the 20th.
If you fail to pay by the due date, your water service may be disconnected. Make sure to pay on time to avoid late fees and disruption of your water service.
Now let’s look at the the payment options Ashland City offers for settling your utility bill.
Paying Your Water Bill Online
The fastest and most convenient way to pay your water bill is online through the Ashland City website. Here’s how it works:
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Select “Quick Pay” to make a one-time payment. Just enter your account number – no login required.
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Or click “Sign In” to create an online account. This allows you to:
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View bill history
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Set up automatic payments
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Manage multiple accounts
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Go paperless with eBills
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Enter your payment info and submit. Accepted payment methods are Visa, MasterCard, Discover, and bank account (ACH).
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Payments process instantly. You’ll have confirmation the payment went through.
Paying on the website is available 24/7 so it’s super convenient. I like to set a reminder on my calendar to log in and pay each month.
Paying by Phone
If you prefer to pay your water bill over the phone, Ashland City offers a few different options:
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Call the utility billing office at 615-792-4211. They’re available Monday to Friday 8am-4:30pm.
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Use the automated phone payment system. Just follow the prompts to enter your account number and payment info.
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Pay with a customer service agent. Call during office hours and an agent can take your payment over the phone.
Making a payment over the phone is quick and takes just a few minutes when you have your account number and card ready.
Paying by Mail
If you want to pay your water bill by check or money order through the mail, here is where to send it:
Ashland City Utility Billing233 Tennessee Waltz Parkway, Suite 103 Ashland City, TN 37015Be sure to write your account number on the check or money order and include your payment stub from your bill.
Allow 7-10 days for your mailed payment to reach them and be processed to avoid late fees. I recommend mailing your payment at least 5-7 days before the due date.
Paying In Person
You can also pay your water bill in person at Ashland City Utility Billing:
Address: 233 Tennessee Waltz Pkwy #103, Ashland City, TN 37015
Hours: Monday-Friday, 8am-4:30pm
When paying in person, you can pay with cash, check, money order, or credit/debit card. Make sure to bring your billing statement with you.
Paying in person lets you hand deliver your payment and get instant confirmation it’s been received. But you need to go during business hours.
Auto Bill Pay
For the most convenient way to pay your water bill every month, sign up for auto bill pay. This automatically deducts the amount due from your bank account or credit card on the due date each billing cycle.
To set up recurring automatic payments:
- On the online payment site, select “Auto Bill Pay”
- Choose your payment method and enter your account details
- Pick the date you want payments to be deducted each month
You’ll get an email confirmation each time a payment processes. Auto bill pay ensures you never miss or forget a payment!
Account Management Tips
Here are some tips for effectively managing your Ashland City utility billing account:
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Provide an email address to receive reminders about your bill and payment confirmations.
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Look at your statements closely for signs of leaks, spikes in usage, or billing errors. Report any issues immediately.
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Update your contact info if you move or change phone numbers so you continue getting notices.
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Consider going paperless with eBills to save paper and have 24/7 access to statements.
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Set payment reminders on your calendar so your water bill gets paid on time every month.
Staying on top of your account activity helps avoid surprise fees or service disruptions.
Avoid Late Fees and Disconnection
The due date for Ashland City water bills is the 20th of each month. If you miss paying by the due date, here are the consequences:
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A 10% late penalty is applied to your account if not paid by the 20th.
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After the 20th, accounts with a past due balance may be disconnected until the overdue amount is paid.
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A $25 disconnection fee is charged if your water gets shut off for nonpayment.
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An additional $25 reconnection fee is required to resume service after it’s disconnected.
That’s $50 in extra fees you’ll incur if your payment is late and service is interrupted. Avoid this by paying on time every month! Set reminders so your bill doesn’t slip your mind.
Customer Service Contacts
If you ever have questions about your water bill payment options or account status, the Ashland City utility billing team is here to help:
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Call 615-792-4211 during office hours 8am-4:30pm Monday-Friday
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Email [email protected]
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Visit the office in person at 233 Tennessee Waltz Parkway #103
The knowledgeable and friendly staff can answer billing questions, take payments, and resolve issues with your account. Reach out to them anytime you need assistance!
In Summary
The key is paying by the 20th to avoid late fees or service disruption. If you have any other questions on utility billing, don’t hesitate to contact the city’s stellar customer service department. They’re happy to help keep your water flowing!
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Payment Plan and Low-Income Assistance
Are you behind on payments and need assistance? Complete an online form and start the process of setting up a Payment Plan – apply today!
Assistance for low-income customers is also available through the Ashland Low Income Energy Assistance Program. The City also offers a year-round discount for qualified low-income seniors.
If you need assistance with the delinquent portion of your bill, the following local organizations may be able to help:
Adult and Family Services 541-482-2041
Ashland Senior Program 541-488-5342
St Vincent De Paul 541-708-5650
Jackson County Fuel Committee 541-488-2905
Opportunities for Housing, Resources, & Assistance 541-631-2235
Average Your Monthly Bill
Would you like to pay an average amount each month for your utility bill? The City of Ashland offers the Equal Payment Program to divide the total cost of utilities used each year into 12 equal monthly payments.
Pay Water and Sewer bills online
How do I pay my utility bill in Ashland?
At the moment, utility customers can pay their bills by dropping them off at City Hall, in one of the drop boxes outside of City Hall, through PSN, or by signing up for Auto Pay through the City of Ashland. Any questions regarding your utility bill? Call the Utility Billing Office 715-682-7056 (M-F 8am-4pm).
How do I get a water bill in Ashland?
1. Come in the office at 1700 Greenup Avenue room #103 2. Call by phone at (606) 385-3275 3. Email customerservice@ashlandky. gov 1. Apply for or transfer water service 2. Have service disconnected 3. Inquire about your water or tax bill 4. Pay any City of Ashland invoice or bill 5. Purchase Dog Tags 6. Apply for Yard Sale Permits 7.
How can I make a payment in Ashland City, TN?
To make a payment in Ashland City, TN, you can call (833) 271-0800, (615) 792-4211, or pay online. You can also drop off a check or money order at the office at any time, or mail it to PO Box 36, Ashland City, TN 37015.
What does Ashland City Public Utilities/Public Works Department do?
The Public Utilities/Public Works Department of the Town of Ashland City is in charge of making sure that the people of Ashland City have clean and safe drinking water, sanitary sewer service, safe roads, and the maintenance of city right-of-ways. We take pride in what we do and strive to give our citizens the best service possible.
How can I pay my bills in Ashland, NE?
You can pay your bills in Ashland, NE by dropping them off at City Hall between 8 a. m. and 4:30 p. m. or in the drop box after hours, which is located to the right of the front door. Alternatively, you can mail your bills to 2304 Silver Street, Ashland, NE 68003. *The City of Ashland has entered into an agreement with Forte to provide this automated payment service. *.
What does the division of finance utility billing do for Ashland?
Utility Services for the City of Ashland, Ohio. If you live in the community and need services like water, sewer, trash, recycling, or yard waste, the Division of Finance Utility Billing is your link to them. You can ask us anything, and we’ll make it easy for you to use and pay for utilities.
