Pelham Water Works offers fast and easy online bill payment for Pelham utility customers Residents can view their water, sewer, sanitation and other utility bills online and make secure payments 24/7
This guide will walk through how to use Pelham’s online portal to check your bill, pay immediately, setup auto-pay, manage your account, and more. We’ll also cover key billing policies to avoid late fees or service interruptions.
Overview of Pelham Online Utility Payments
Pelham Water Works provides an online billing and payment system through their website at PelhamAlabamagov
With an online account, customers can:
- View current and past water bills
- Make one-time payments by credit/debit card or e-check
- Setup scheduled automatic payments
- Store payment methods for future use
- Access 24/7 self-service account management
- Receive paperless e-bills via email
- Pay multiple Pelham utility bills in one place
Payments are fast and secure. A nominal service fee applies to online credit/debit card transactions.
Benefits of Paying Your Pelham Water Bill Online
Paying utility bills through Pelham’s online portal offers many advantages including:
- Convenience – Pay anytime 24/7 from home
- Avoid Late Fees – Set reminders to pay on time
- Auto-Pay – Set and forget recurring payments
- Payment Tracking – View full payment history
- Paperless Billing – Reduce clutter with e-bills
- Account Management – Update details, store payment methods, etc.
- Fast Processing – Payments post to your account quickly
- Secure Payments – Encrypted transactions and data storage
Going online simplifies bill payment and helps avoid penalties.
Step-by-Step Guide to Pay Online
Follow these steps to pay your Pelham utility bill online:
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Click on “Pay / Manage Bill Online” to access the payment portal.
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First-time users must create an account with their email, account number, and PIN code.
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Returning users can simply login with their email and password.
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Select your Pelham utility account to view the current bill.
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Enter the payment amount and select a card or e-check.
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Complete the payment process by entering billing details.
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Your payment will be immediately processed and a receipt emailed.
Bills are typically generated around the 25th of each month. Pay promptly by the due date to avoid penalties.
Setting Up Automatic Payments
For regular automatic payments, Pelham utility customers can enroll in auto-pay through the online portal or by mailing in an authorization form available on the Pelham Water Works website.
With auto-pay, your bill is paid on time each period directly from your bank account or credit/debit card.
To start auto-pay online:
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Login to your online account.
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Under “My Profile”, click on Auto-Pay Accounts.
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Select your payment account and the date.
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Check the authorization box and submit the form.
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Your bill will now be paid automatically each month.
Important Pelham Water Billing Policies
When paying your Pelham utility bill online, keep these key policies in mind:
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Bills are due by the 10th of each month.
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A 10% late penalty applies after the 10th.
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Services are disconnected if still unpaid by the 15th.
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A $30 fee is charged for returned payments.
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Credit balances under $5 are not refunded.
Review the full utility billing policies on the Pelham Water Works website. Avoid fees and disruption by paying on time every month.
Getting Account Help and Support
If you need assistance with your Pelham utility account or online bill pay, contact Pelham Water Works at:
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Phone: 205-620-6420
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Email: [email protected]
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In person: 3162 Pelham Pkwy
Support is available during regular business hours. Be sure to check the FAQs page as well for quick help.
Paying your Pelham water, sewer, and sanitation bills online is the fastest and most convenient option. The online portal allows flexible payment choices, email reminders, paperless billing,auto-pay, and more. Avoid late fees and free up time by managing your Pelham utility account online today. Just be sure to make note of the monthly due date and key billing policies.
Deltona Water Bill Pay System
FAQ
What is the phone number for Alabama Water Works pay bill?
What is Pelham water works’ online payment portal?
Welcome to the online payment portal for Pelham Water Works! We’re excited to give you an easy and convenient way to handle your bills. By creating an account, you’ll be able to do a lot of useful things, like: View Usage History: See how you’ve been using the service over time; Utilize Quick Pay: Don’t have time to register an account?.
Does Pelham water works accept credit card payments?
A final account that was overpaid by a credit card transaction will get a check from Pelham Water Works 30 days after the transaction. The convenience fee is non-refundable. We currently accept Visa, MasterCard and Discover cards. Online payments have a convenience fee of 3. 25%.
What happens if I don’t pay my Pelham Water Works Bill?
After 30 days, Pelham Water Works will send a check to a final account that was overpaid by a credit card transaction. Customer is still responsible for paying their bill on or before the due date even if they don’t get a bill. A 10% penalty will be assessed if not paid by the date specified.
How do I contact Pelham Water Department?
Name: Pelham Water Department Address: 3111 Cummings Street Pelham, Alabama 35124 Phone Number: 205-620-6420 Fax Number: 205-620-6560 Hours: Monday through Friday, 8 a.m. to 5 p.m.
Does the city of Pelham provide water service to an existing property?
The City of Pelham does not provide or restore water service to a property that owes money. Any unpaid balance after an account is closed for 30 days may be reported to a collection agency. The cost associated with collection will be assessed upon the customer/location.
Who is Pelham water works?
Pelham Water Works is dedicated to providing our customers with safe, high quality water and reliable service.
