Since the beginning of the pandemic in late 2019 and early 2020 we have been seeing wide use of wet wipes being disposed of via flushing them into the sewer system. THESE ARE NOT TOLIET PAPER AND WE HAVE REPEATEDLY NOTIFIED THE PUBLIC of the damage these wipes and similar materials cause to the city’s sanitary sewer system.
It takes very little effort to properly dispose of these as solid waste in the city refuse pickup similarly to disposable baby diapers. Doing so saves us all, as a community in maintenance costs. Costs that will eventually lead to fee increases for everyone we serve.
IT DOES NOT MATTER IF THE WET WIPES SAY FLUSHABLE OR NOT!!! Both types cause extreme issues with the sewer system that have a high price tag including costs of employee overtime hours, mitigation, and repair/replacement of the damaged equipment.
The Nebraska City Waste Water Treatment Plant has a primary lift (pumping) station with 2 pumps that handle all waste water collected in the city. At least one of these pumps must be running at all times to raise the waste water from the incoming sewers to the level where it can be processed by the facility.
In the picture above the damage is very evident inside of one of these two very important pumps. When you summarize the costs of the damage shown in the picture you get:
1.) A mechanical shaft seals needs to be replaced at $2,500 just for the seal mechanism itself, plus the cost for a dedicated installation of the seal mechanism by the manufacturer of the pump.
2.) Over 40 employee hours for two operators to pull the pump, clean the pump, ship the pump for repair, and then receive and reinstall the pump which costs nearly as much as a new shaft seal mechanism.
4.) Finally, add on any penalties levied by Federal and State regulators (if there is a raw waste water discharge) and the cost can soar into the tens of thousands of dollars per incident. We at Nebraska City Utilities strive to be responsible to our environment and do all we can to perform our duties and protect the world we live in, however, when equipment fails we do not have a choice in the matter.
The rags and wet wipes clog up the primary clarifiers, plugging lines and damaging the scrapers/rakes that help remove the solids from the waste water.
DISPOSE OF YOUR WET WIPES AND OTHER FIBER MATERIALS THAT DO NOT BELONG IN THE SANITARY SEWER SYSTEM AS SOLID WASTE!!! This small step performed by every member of the community helps us perform our mission to responsibly provide the best service for the lowest possible cost to you, our community.
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As a longtime resident of Nebraska City, I’ve seen the local utilities evolve to meet our community’s needs over the years. These days, Nebraska City Utilities offers more ways than ever for customers to easily and efficiently pay their electric, water, sewer, and natural gas bills. In this comprehensive guide, I’ll walk through the various bill pay options available including online payments, phone payments, auto-debit, and more.
Whether you prefer the convenience of digital or appreciate that human touch, Nebraska City Utilities has a payment solution for you Read on to learn how you can choose the right method and never miss another bill payment again!
Overview of Payment Options
Nebraska City Utilities customers can pay their utility bills through
- Online – Fast and secure online payments through their website
- Phone – 24/7 automated phone payments
- Auto-debit – Automatic bank account debits on due date
- Mail – Traditional check payments sent by mail
- In person – Pay at the Nebraska City Utilities office
Each option is designed to provide maximum convenience and flexibility based on your needs and preferences. And most are completely free for customers to use!
Benefits of Paying Online
For the ultimate in convenience, I highly recommend Nebraska City Utilities online bill pay. Here are some of the great benefits:
It’s Fast
Online payments post instantly to your account, so you don’t have to worry about due date delays
It’s Secure
The online payment portal uses top-level encryption and security protocols to protect your data.
It’s Easy
The online bill pay process is simple and user-friendly. Just input your account details, payment info, and amount due.
It’s Accessible
Pay online 24/7 from anywhere using your desktop, phone, or tablet.
It’s Paperless
Say goodbye to paper bills and stamps! Paying online allows you to go completely paperless.
Step-by-Step Guide to Paying Online
Ready to enjoy the ease and convenience of online bill payment? Here is a simple step-by-step walkthrough:
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Click “Pay My Bill Online”
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Login using your customer account number and email
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Select your utility provider
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Enter your payment amount
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Enter credit/debit card details or checking account
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Review payment summary and submit
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Receive instant emailed confirmation
See? In just a few clicks your utility bill is paid and you’re done! The whole process takes less than 2 minutes.
Automated Payments For Peace of Mind
For even greater convenience, I recommend enrolling in Nebraska City Utilities automated bill pay. This links your utility account to your checking account to automatically debit payments on the due date each month.
With auto-pay, your bills are always paid on time without you having to do a thing. No more late fees or forgotten payments. Just seamless, automated utility bill management.
To enroll, simply contact Nebraska City Utilities billing department. Provide your account and banking details and they’ll get you set up for automated payments.
Help Is Only A Click or Call Away
One of my favorite things about Nebraska City Utilities is their stellar customer service. If you ever have questions or issues regarding bill payment, their team is ready to help:
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Online – Use the online contact form for a quick response
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Phone – Call (402) 873-3353 to speak with a billing rep
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In-Person – Visit the office at 100 Central Ave Nebraska City, NE
No matter how you choose to pay your utility bill, you can feel confidence knowing friendly, skilled staff have your back.
Simplified Bill Payments
As a Nebraska City Utilities customer myself, I can’t say enough good things about their bill pay options. Online and phone payments allow busy community members like me to manage bills seamlessly from home. And the auto-debit program provides next-level convenience for those who want their utilities on autopilot.
So explore the payment method that best fits your lifestyle, then relax knowing your electric, water, sewer, and natural gas bills are handled. One less headache in your month!
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Information about Online Bill Pay for City Utilities
How do I pay my Nebraska City utilities bill online?
The goal of Nebraska City Utilities is to give you the best service possible at the lowest cost, both in terms of the services you receive and the way you pay for them. You can pay your bill online with just a click of a button on our website. Just look for the option that says “PAY MY BILL ONLINE.”
What are Nebraska City Utilities business hours?
Monday through Friday, 8 a.m. to 4 p.m., but we’re staffed 24 hours a day so that we can send people to help our customers in an emergency if they need it. Please call (402) 873-3353 day or night to reach Nebraska City Utilities personnel.
Is Nebraska a public utility?
As of 2010, Nebraska was the only state that was served by publicly owned utilities like municipal utilities, electric cooperatives, or public power districts. Public utilities in Nebraska exist to serve customers. Customer service is our main job. We believe in doing business the way you want to do business.
How do I contact Nebraska City Utilities?
Please call (402) 873-3353 day or night to reach Nebraska City Utilities personnel. ©2024 Nebraska City Utilities. All rights reserved.
How do I enter the Nebraska City Utilities System?
Access to this information is limited to customers and employees of Nebraska City Utilities. Type your username and password into the boxes below and click the “Login” button to get into the system. For first time users select the register account button to create a username and password.
How do I register a Nebraska City Utilities account?
For first time users select the register account button to create a username and password. The registration process will enable you to associate one or multiple Nebraska City Utilities accounts to your username.
