Paying your water bill to Rockdale Water Resources just got easier with the online payment system In a few quick steps, you can securely view and pay your water bill from the comfort of home while avoiding late fees This comprehensive guide will walk you through setting up an online account, understanding your bill, and making prompt payments to Rockdale Water Resources.
Overview of Rockdale Water Resources Online Bill Pay
Rockdale Water Resources provides water and sewer services to residents and businesses in Rockdale County, Georgia. Monthly bills can be paid online, by phone, mail or in person. Here’s an outline of the key benefits of paying online
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Easy to set up account to view and pay bills
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Secure encrypted payment processing protects your information
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Avoid late fees by scheduling payments
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Set up autopay for hands-free payments
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Payment history available 24/7
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Small convenience fee applied to online/phone payments
Paying online helps you save time while keeping your water account in good standing. The minimal convenience fee is worth it for the peace of mind and record keeping.
Step 1: Establish an Online Account
Start by registering for an online account with Rockdale Water Resources to access and pay your water bill.
Go to www.rockdalewaterresources.com and click “Register New User” under the login portal.
Provide your 10-digit account number, email address, phone number, and create a secure password. Agree to the terms and click “Register”.
Check your email for a confirmation link to complete registration. Then you can start managing your water account online.
Step 2: Add Your Water Account
After logging into your online account, click on “Add an Account” to connect your specific water account.
Enter your 10-digit account number exactly as shown on printed bills. This links your account information like service address, balance, due date, etc.
Double check the details are correct before clicking “Add Account”. Repeat to add other accounts like sewer service.
Step 3: Review Monthly Bill Details
With your water account connected, you can view billing details online including:
- Current charges
- Past due amount
- Due date
- Water usage in gallons
- Leak adjustments
- Payment history
- Service address
Carefully review the billing information each month to catch any issues early. Report concerns immediately.
Step 4: Make a One-Time Payment
When ready to pay your water bill, select your account and click “Make Payment”. Choose a payment amount and method.
Payment options include credit/debit card, checking account, or savings account. Enter the required account details.
Double check for accuracy before submitting. One-time payments typically process within 1-2 business days.
Step 5: Setup Autopay
For maximum convenience, you can enroll in automatic payments through your online account.
From the account dashboard, click “Sign Up for Auto Pay”. Select the date and payment method you want to use for recurring payments.
Autopay will automatically debit your water bill from the chosen account each billing cycle. Just be sure funds are available by the payment date.
You can cancel or change autopay anytime if needed. Automatic payments prevent late fees and free up time.
Check Payment History
Your online account allows you to view past water bill payments and print receipts anytime.
Click on “View Bill and Payment History” and select a statement period. It will display details like:
- Payment amount
- Date received
- Account debited
- Payment reference number
Having payment records simplifies reconciling bank statements and managing budgets.
Avoid Late Fees and Service Disruption
To avoid penalties, make sure to pay your Rockdale water bill by the due date shown on your account. Late fees can be up to 10% of your balance.
If your account becomes past due for two billing cycles, your water service may be disconnected. This will incur a reconnect fee to restore service.
Pay on time each month to maintain uninterrupted water services and good credit standing.
Closing or Transferring an Account
If you are moving out of Rockdale County or transferring service, request to close your water account to avoid unintended charges.
Submit a stop service order online or by phone at least one day before shutting off service. Provide forwarding address and date to discontinue.
Make a final payment for any balance due. Once processing is complete, your account will be closed.
Get Account Help from Customer Service
If you have any trouble with your online account or need to address water bill issues, Rockdale Water Resources has a customer service team to assist:
- Phone: 770-278-7400
- Email: [email protected]
- In Person: 940 S Main St, Conyers, GA 30012
They can help with payment difficulties, leaks, high usage, billing disputes and other account concerns to ensure prompt resolution.
Paying your Rockdale water bill online is quick, easy, and secure. Setting up an online account allows you to monitor usage, enroll in autopay, avoid late fees, and have peace of mind. With a few simple clicks, you can pay your bill from anywhere and keep your water services active. Just be sure to promptly schedule online payments by the due date each month.
Community Question: How to pay your water bill?
FAQ
What is the phone number for Rockdale County water bill?
How do I contact Rockdale County water resources?
Contact Rockdale County Water Resources at (770) 278-7400 or 940 South Main Street, Conyers, Georgia 30012 to make a payment online. -Fri. : 8:00 to 5:00pm Closed Saturday & Sunday.
Does Rockdale County in Georgia offer water service?
Rockdale County in Georgia provides water service through Rockdale Water Resources. DoNotPay can help you pay your Rockdale Water bills if you’ve fallen behind. We’ll show you how to pay the company and the steps we take to handle it for you, which will save you time and trouble.
How can I pay my Rockdale water bill?
To pay your Rockdale water bill, you can call 833-729-7625 (833-PAY-ROCK) and use a debit or credit card. This phone service is available 24 hours per day. Alternatively, you can pay by dropbox by bringing it to one of the two locations in town.
Who provides water and sewer service in Rockdale coiunty?
Rockdale Water Resources is the sole supplier of water and sewer service in Rockdale County. Service is provided through Atlanta Gas Light Company. Rockdale Water Resources runs the plant, which can clean up to 22 million gallons of water every day and can be made bigger to clean up even more in the future.
What are the utilities in Rockdale County?
Rockdale County utilities are provided by a combination of public and private providers. Electrical power is provided by either Georgia Power or Snapping Shoals EMC. Georgia’s natural gas is provided by deregulation, which lets you buy supplies from a number of gas remarketers.
How do I sign the Rockdale Water application form?
You can sign the Rockdale water resources application form by making an electronic signature with the Sign Tool and adding it to the form where it says to do so. Make sure that all of the fields that can be filled out are correct, and use a check mark to show the choice where it needs to be. After filling out the form, press Done to print, download, or share it.
