Centra Health makes it easy for patients to view and pay medical bills online. CentraHealth.com offers a convenient online bill pay system to look up statements and make payments digitally. In this article, we’ll walk through the steps to pay your Centra Health bill online and highlight key features of their payment portal.
Overview of Centra Health Medical Bills
Centra Health is a leading healthcare provider in Virginia, serving over 500,000 patients at various hospitals, specialty clinics, and outpatient centers. After receiving care and services from Centra Health, you will get a medical bill by mail or email outlining the charges.
Bills may come from multiple Centra Health entities depending on where you were seen – the hospital a physician clinic, outpatient therapy, etc. All Centra Health bills can be paid through their unified online payment portal.
Medical bills are sent to the patient or guardian. However, if you have health insurance, the insurance company may pay a portion of the bill and you will be responsible for the remaining balance. It’s important to pay your responsibility by the due date to avoid late fees or collection actions.
Benefits of Paying Your Centra Health Bill Online
Paying your Centra Health medical bills through their online bill pay system has many advantages:
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Convenience: Access your account anytime to make a payment.
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Payment Options: Pay by credit/debit card, bank account, Apple Pay, or Google Pay.
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Payment Plans: Set up manageable monthly payment arrangements.
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Bill Tracking: View, download, and organize all your Centra Health bills in one place.
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Paperless: Receive bills and receipts electronically by email.
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Cost Estimates: Review cost estimates before receiving care.
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Receipts: Get instant receipts and payment confirmations.
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Security: Payment portal uses industry-standard encryption.
Step-by-Step Guide to Paying Online
Follow these steps to pay your Centra Health medical bills online:
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Go to CentraHealth.com and click on “Pay My Bill” at the top.
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On the bill pay homepage, click on “Go to Online Bill Pay”.
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If new to the portal, create an account with your email and password.
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Register your account by entering your Centra Health account number, name, and date of birth from your statement.
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View any outstanding balances owed across all your Centra Health accounts on the dashboard.
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Select which bill(s) to pay and choose a payment amount.
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Enter your credit/debit card or bank account details and submit payment.
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The payment will process instantly and you’ll receive a confirmation email.
Tips for Managing Medical Bills
To effectively manage bills from Centra Health, keep these tips in mind:
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Update your contact information so bills reach you timely.
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Check your account regularly for new bills.
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To avoid fees, pay bills by the due date or enroll in autopay.
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Save receipts as proof of payment.
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If uninsured, ask about cash discounts or financial assistance.
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Request an itemized bill and ask about any unclear charges.
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Notify Centra Health if your insurance changes so bills are sent correctly.
Contact Centra Health Billing with Questions
If you have any issues using the online bill pay system or concerns about charges on your Centra Health statement, contact their billing department for help:
Phone: 800-835-6618
Address:
Centra Health
Attn: Patient Billing
1901 Tate Springs Rd.
Lynchburg, VA 24501
The billing team can answer questions about your account, explain charges in more detail, setup payment plans or financial assistance, and resolve any problems you have with online bill payment.
Paying medical bills online through CentraHealth.com is the easiest and most efficient way to manage statements from Centra Health. The online portal offers convenience, flexibility, and transparency when taking care of your outstanding balances. Just create an account, register your details, view your bills, and make secure payments 24/7. Contact billing support if you need additional help managing payments for the care received through Centra Health. Staying on top of your medical bills ensures you continue receiving care without interruption.
Manage Your Health Online. Access your personal health record now.
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About Our Billing Policies
We understand that hospital bills are often unexpected and insurance claims can be confusing. We want to help you understand what Centra will do to assist you and how you can assist us.
- Payment in full. See accepted payment types below.
- Zero-interest installment program up to 6 months. Must be approved to keep your account from being considered past due.
- Need more than 6 months to pay your bill? The ClearBalance® program is a zero-interest revolving credit account you can use to repay your medical bills with Centra Health*. No application, no credit check, no annual fees, no prepayment penalties. Combine your family’s medical bills from Centra Health into one monthly payment. Easily add future balances from Centra Health.
- Financial Assistance. Please contact customer service at (434) 200-3777 or 877-908-8707 if you would like to apply for financial assistance.
We accept personal checks, money orders, Visa, Mastercard, Discover and American Express. Returned personal checks will be charged a $30 administrative fee. Postdated checks are not accepted. Credit card payments can be made online. If payment by mail, please make check payable to Centra, write your account number on your personal check and mail it to Centra, PO Box 2496 Lynchburg, VA 24505-2496.
* Revolving credit accounts are offered by Western Alliance Bank, member FDIC. ClearBalance is a registered service mark of CSI Financial Services, LLC, which provides certain account servicing functions for the bank.
In order to ensure the billing process is as simple as possible, Centra will provide the following:
We will file a claim to up to two insurance carriers on your behalf. We will provide you, upon request, with claim forms for you to file to additional insurance carriers.
We will mail easy-to-read statements showing the most current balance owed by your insurance carrier or due from you. Statements will show the amount your insurance carrier paid and the remaining balance owed.
We will provide access to a customer service representative to answer billing questions concerning benefits, hospital charges, and payment options.
We will help you determine if you qualify for Centras financial assistance program which can help uninsured/underinsured patients earning up to 400 percent of the federal poverty level with discounts from 35-100 percent.
We will provide language assistance or a translator to ensure effective communication.
We will treat you with dignity and respect, regardless of your ability to pay.
In order to assist us in making the billing process as simple as possible, you can help by doing the following:
FollowMyHealth Online Bill Pay Tutorial (Web)
How do I pay my CentraCom Bill?
Welcome to the automated bill payment system and account access, secured and operated by Paymentus for CentraCom. You may view and pay your bill using electronic check, or a VISA, MasterCard, PayPal, Venmo. You may make payments over the phone. Simply call 1-833-944-0008 and select the option as instructed.
What payment methods does centra accept?
For your convenience Centra accepts cash, personal check, money orders, Visa, Mastercard and Discover. Please call us if you anticipate problems paying your bill. Customer service representatives can discuss payment alternatives and financial assistance options.
Can I pay my Centra Credit Card online?
Postdated checks are not accepted. Credit card payments can be made online. Make sure the check is made out to Centra and that your account number is written on it. Then, mail the check to Centra at PO Box 2496 Lynchburg, VA 24505-2496. * Revolving credit accounts are offered by Western Alliance Bank, member FDIC.
How do I apply for financial assistance from Centra Health?
No application, no credit check, no annual fees, no prepayment penalties. Combine your family’s medical bills from Centra Health into one monthly payment. Easily add future balances from Centra Health. Financial Assistance. Please contact customer service at (434) 200-3777 or 877-908-8707 if you would like to apply for financial assistance.
Does centra offer financial assistance?
Among the many stressors that come with needing medical care, the financial impact is one of the greatest. Centra wants to make the billing process as easy and painless as possible. These factors have led to various payment options and ways for people to get financial help.
How do I pay my hospital bill?
Your hospital bill is your responsibility, with the exception of Medicare, Medicaid, CHAMPUS and worker’s compensation services. Please pay your portion of the bill promptly or within 21 days after you receive a bill. For your convenience Centra accepts cash, personal check, money orders, Visa, Mastercard and Discover.
