As a resident of Klamath Falls, paying your monthly utility bill to the city is an essential task. The City of Klamath Falls offers various payment options to fit any schedule or preference. This comprehensive guide covers creating an online account, paying over the phone, mailing in payments, paying in-person, and setting up autopay.
Online Account and Payment Options
The fastest and most convenient way to pay your Klamath Falls utility bill is through the online payment portal.
Creating an Online Account
Start by visiting www.klamathfalls.city and clicking on “Payments” in the top menu. Next, click “Register” under the login fields.
Provide your account number, email address, and password to create your online profile. Be sure to verify your account through the email confirmation.
Benefits of Paying Online
With an online account, you can:
- Check your balance
- View billing history
- Receive paperless statements
- Set up autopay or recurring payments
- Receive reminders before your due date
- Avoid late fees with on-time payment
Making One-Time Payments
To make a one-time payment, simply log into your online account and select “Make Payment.” Enter your payment details, review the total, and submit.
One-time online payments are best when your utility bill fluctuates month to month. Just pay the exact amount due by your due date.
Setting Up Recurring Payments
For automated consistency, you can schedule recurring payments through your Klamath Falls account.
Locate the “Recurring Payments” section. Choose your preferred monthly payment date and amount. Ongoing payments ensure you never miss a bill.
Enrolling in Autopay
The easiest option is signing up for autopay through your online account. This automatically charges your card on file for the statement balance each billing cycle.
With autopay, you don’t have to think about manually paying each month. Your bill is always paid on time avoiding late payment fees.
Paying Your Bill by Phone
If you prefer speaking to a representative, call the Klamath Falls Utility Billing department at 541-883-5301 during business hours to make a payment by phone.
Have your account number, billing details, and card ready to provide over the phone. Phone payments offer convenience when you can’t pay online.
Paying Your Bill by Mail
To pay your Klamath Falls utility bill by mail, detach the payment slip from your monthly paper statement. Write your account number clearly and enclose a check or money order.
Mail your payment slip and funds to:
City of Klamath FallsPO Box 237Klamath Falls OR 97601
Allow 5-7 business days for mailed payments to process and avoid late fees.
Paying Your Bill In-Person
You have a few options for paying your utility bill in-person:
-
At Klamath Falls City Hall (500 Klamath Ave) during business hours
-
At one of the authorized payment locations:
-
Basin Transit Station (1331 S 7th St)
-
Fred Meyer (2640 Washburn Way)
In-person payments allow cash, check, or credit/debit cards. Your account is updated within 1-2 business days generally after an in-person payment.
Avoid Late Fees
To recap, pay your Klamath Falls utility bill before the monthly due date to avoid penalties and disrupted service. Online and phone payments process the fastest, usually within 1 business day.
Set up autopay through your online account for automated on-time payment. And contact Utility Billing if you ever have issues paying on time.
Paying your City of Klamath Falls utilities bill should be quick and hassle-free. Choose the payment options that fit your lifestyle. Maintain uninterrupted water, sewer, electric, and trash service by paying on time every month.
Klamath Falls City Manager Nathan Cherpeski explains water bill discrepencies
How do I Manage my City of Klamath Falls utility billing account?
Please see Water and Sewer rates (PDF). Manage your City of Klamath Falls Utility Billing account through our convenient online portal. You can see information about your account, pay your bill, set up e-billing, handle multiple accounts, make service requests, and more. First time users will need to register before being able to login.
Does Klamath Falls have a new online service provider?
KLAMATH FALLS, OR—February 3, 2023: The City of Klamath Falls Utility Billing Division is beginning to use a different online service provider. We need all of our current online customers to sign up for a new account because our online service providers have changed.
How long does it take to pay a water bill in Klamath Falls?
Bills are due approximately 15 days from the billing date. Please see Water and Sewer rates (PDF). Manage your City of Klamath Falls Utility Billing account through our convenient online portal. You can see information about your account, pay your bill, set up e-billing, handle multiple accounts, make service requests, and more.
How do I make a payment at Klamath Falls water?
You can create a new account on the City Of Klamath Falls Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
What does the city of Klamath Falls utility division do?
The City of Klamath Falls Utility Division strives to give our community the best service we possibly can. This has details about utility services, rules and instructions, and answers to frequently asked questions about bills, payments, deposits, and other important service questions.
When are my utility bills due in Klamath Falls?
In other words, people in different parts of the City will get their bills at different times during the month and by different dates. Bills are due approximately 15 days from the billing date. Please see Water and Sewer rates (PDF). Manage your City of Klamath Falls Utility Billing account through our convenient online portal.
