Paying your water bill is an essential responsibility as a resident of Killeen, Texas. The city offers several options to pay your water bill, including by phone. This article will provide you with the Killeen water bill pay phone number and walk you through the steps to easily pay your water bill over the phone.
Benefits of Paying Your Water Bill by Phone
There are a few advantages to paying your Killeen water bill by phone:
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Convenience You can call to pay at any time without having to travel anywhere. This is useful if you don’t have time to pay in person or prefer not to pay online
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Payment Assistance Speaking with a representative gives you the ability to ask questions, get payment extensions, or set up payment plans if needed
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Quick Processing Payments made over the phone are processed immediately, so you know your payment is applied right away.
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Accessibility: Those without internet access or who prefer talking to someone can easily pay their bill via phone.
Paying by phone is a reliable method for those who need extra assistance or want to speak directly to a city representative.
Killeen Water Bill Pay Phone Number
To pay your Killeen water bill by phone, call:
254-220-4183
This is the direct Killeen water bill payment phone number that connects you to the city’s Utility Billing department.
Representatives are available Monday-Friday from 8:00am to 5:00pm to assist you in making a payment over the phone.
Steps to Pay Killeen Water Bill by Phone
Follow these simple steps to pay your water bill over the phone:
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Call 254-220-4183 during normal business hours.
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Select the “Billing” option when prompted by the automated system.
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Have your account number ready to provide to the representative. Your account number can be found on your monthly bill statement.
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Inform the representative you wish to make a payment on your account. Provide verbal account access and payment authorization.
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The representative will take your payment information and process the transaction. You can pay by credit/debit card or electronic check.
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Your payment will immediately post to your account. The representative can provide a confirmation number.
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Receive a receipt by mail or access it through your online account. Retain for records.
The entire call takes just a few minutes. You’ll have the peace of mind knowing your water bill is paid on time.
Other Ways to Pay Your Killeen Water Bill
Along with phone payments, the City of Killeen offers other ways to pay your water bill:
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Online through the Click2Gov online payment portal. Allows one-time or recurring payments.
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Mail your payment to PO Box 549, Killeen, TX 76540-0549. Allow 7-10 days for processing.
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In person at the Utility Collections office located at 210 W Avenue C, Killeen, TX 76541. Open Monday-Friday 8am-5pm.
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Bank draft to automatically withdraw from your bank account each month. Complete authorization form available on city website.
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After hours emergency reconnects by calling 254-501-7800 and selecting option 2. Additional fees apply.
Review your options and choose the most convenient way for you to pay your Killeen water bill each month. Knowing the direct phone number makes it easy to call and pay when needed.
Payment Tips for Paying Killeen Water Bill
Follow these tips when paying your city water bill:
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Pay on time each month to avoid late fees or disruption of service. Bills are due by the 10th of each month.
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Have your account number ready when making a payment.
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Double check payment amounts before submitting.
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Save payment receipts and write down confirmation numbers.
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Check statements for errors and report any discrepancies immediately.
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Contact Utility Billing at 254-501-7800 if you need to set up a payment plan or are having difficulty paying.
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Sign up for paperless billing and automated payments to avoid forgetting.
Paying on time and keeping payment records helps avoid unnecessary fees or issues. The city wants to make paying your water bill as simple as possible.
Understanding Your Killeen Water Bill
When reviewing your Killeen water bill each month, here are some key sections to look at:
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Account number: Needed for payment identification.
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Service address: The property where water service is being provided.
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Billing dates: Period in which water usage occurred.
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Due date: Date payment must be received by to avoid penalties.
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Previous balance: Any past due amount carried over.
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Water usage: How much water was used in gallons along with sewer charges.
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Current charges: Total of all fees, water and sewer charges for the month.
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Total amount due: Total payment needed including prior balance and current month charges.
Carefully review the usage, charges, and due date each month. Contact Utility Billing at 254-501-7800 if you have any questions about your bill.
Paying your water bill on time and in full will help you avoid extra fees and interruptions in service. Knowing the Killeen water bill pay phone number makes it easy to call and take care of your bill quickly when needed. The city representatives are there to help if any issues come up.
How to Pay Your Water Bill Online – One Time Payments
FAQ
What is the phone number for KC water bill payment?
Call 816-513-0567 from the phone number associated with your account. The system will recognize your phone number on file. The first time you call, have your 16-digit account number handy.
What number do I call to pay my water bill in Tampa?
If you can’t make a payment on your utility bill because it’s too high, you can ask for a payment extension or a payment plan online at utilities. tampa. gov or call our Utilities Call Center at (813) 274-8811, Monday through Friday, 8 a.m. to 5 p.m., to keep your service from being cut off for not paying. Thanks for letting us know!.
How do I pay my water bill in Texas?
There is an online form to fill out that only needs your account number and PIN number. It only takes two minutes. Enjoy the convenience of paying your bill online. Available 24/7, Texas Water Utilities’ online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour.
How do I pay my water bill in Killeen?
The City of Killeen’s Utility Collections Division is in charge of collecting water bills. You can pay your bill in full or in part over the phone, in person, or online. The Utility Collections Division, a part of the City of Killeen, handles water bill payments for the city.
Where can I make a payment in Killeen TX?
People can pay in full or in part in person at 210 W Avenue C, Killeen, TX 76541, over the phone at 254-501-7800, or online. For mailing payments, the address is PO Box 549, Killeen, TX 76540-0549. The division also offers an alternate phone number, 254-220-4183, for inquiries.
How do I pay utilities in Killeen Texas?
Residents can also pay online at killeentexas. gov/utility collections or in person at the Utility Collections Building at 210 W. Avenue C. Contact Holden Wilen at hwilen@kdhnews. com or 254-501-7463. The city said on Friday that people who want to pay their bills by phone will need to use a new number.
Does Killeen offer after hours service?
After Hours service is available for an additional fee. Having good credit means that you have worked for the City of Killeen for a full year and have never been late on a payment. To open a new account, you need to fill out a Commercial Service Application and bring it or email it to our office along with the necessary paperwork.
Where does Killeen get its water?
The City of Killeen purchases treated water from Bell County Water Control and Improvement District 1. The District draws the water from Lake Belton and processes it at the treatment plant by the lake. Water is transmitted to Killeen via pipeline and distributed to our customers. View the 2023 Annual Drinking Water Quality Report (PDF).
Can I transfer service from one Killeen address to another?
Service can be on at both addresses for up to 7 calendar days. If you need both addresses for more than seven days, you will have to pay an extra deposit for the second address. To transfer service from one Killeen address to another you must come to our office. For same day service you need to be in our office by 12 p. m.
