Convenient Online Payment Options for Glenn Heights Utility Bills

Every month, paying your Glenn Heights utility bill on time is essential. But making a trip to City Hall or mailing checks can be a hassle. The good news is that Glenn Heights offers easy online payment options for water, sewer, trash collection, and other city-provided utility services.

Read on to learn how Glenn Heights utility customers can securely pay bills and manage accounts 24/7 using the City’s online portal and new mobile app

Access Account Details and Pay Online

Glenn Heights utility customers can view balances, payment history, water usage, and other account details through the City’s online portal at Online Account Login (opengov.com).

To register, you’ll need your 10-digit Glenn Heights utility account number and 4-digit PIN located on your monthly bill. The intuitive dashboard clearly displays your current charges, balance, due date, usage history, and any alerts.

Within the portal. you can

• Update your contact information
• View or print current and past bills
• Make one-time payments
• Enroll in autopay
• Check up to 2 years of payment history
• Monitor daily water usage
• And more!

The portal works on desktop, tablet, and mobile devices for account access anywhere, anytime.

Pay Instantly Via Credit/Debit Card or eCheck

The online payment system also lets you quickly pay Glenn Heights utility bills through:

• Credit or debit card (Visa, Mastercard, Discover, American Express)
• Electronic check (ACH transfer from bank account)

These secure payment methods allow you to skip writing and mailing paper checks. One-time payments post instantly to your account, so you can pay on the due date without worries of late fees.

For added convenience, you can store payment details securely within your online account profile. This allows you to avoid re-entering card information each time you pay your Glenn Heights utility bill.

Understand Itemized Charges

Glenn Heights utility bills comprise various fees across water, sewer, sanitation, and other services. Online account access helps you understand what makes up your total amount due each month, including:

• Water usage – Charge based on your monthly metered water consumption. Rates follow a tiered structure, so higher usage levels incur a higher rate per gallon.

• Water base fee – Fixed monthly fee covering infrastructure, operations, and maintenance costs.

• Sewer usage – Based on your winter average water consumption, since less water goes into the sewer system during winter months.

• Sewer base fee – Fixed monthly charge for sewage conveyance and treatment.

• Sanitation – Fixed monthly trash and recycling collection fee.

• Taxes – Sales tax on water and sewer.

Reviewing your itemized charges each month helps you monitor usage and make adjustments to control costs. The online portal provides transparency into how your Glenn Heights utility bill is calculated.

Receive Important Account Alerts

Want to know immediately when your bill is ready, a payment processes, or usage exceeds a specific threshold? The online portal lets you customize email and text alerts for:

• Notification that your new bill is available
• Due date reminders
• Confirmation when a payment posts
• Usage exceeding levels you set
• Past due notices
• And more!

Alerts help you stay on top of account activity and avoid late fees. Set the notifications important to you for added peace of mind about your Glenn Heights utility account.

Enjoy Convenient and Secure Access

Paying bills online allows you to manage your Glenn Heights utility account anywhere, anytime:

• Monitor usage and charges
• Review account activity
• Schedule one-time or recurring payments
• Go paperless with online-only billing
• Customize email and text notifications
• And more!

The online portal adheres to the latest security standards to keep your information safe, including automatic timeout after periods of inactivity. For added protection, enable two-factor authentication.

Skip the hassle of paper bills and payments by managing your Glenn Heights utility account conveniently online. Register today at Online Account Login (opengov.com) to enjoy simplified billing and payment.

New Mobile App Also Available

Along with the online portal, Glenn Heights recently launched a mobile app for utility account management on the go:

Glenn Heights Connect

The app is available for free download on Apple and Android devices. It provides all the same account tools and payment options as the web portal in an easy-to-use mobile interface.

Key features include:

• Pay bills instantly via stored payment methods
• View current charges and account balance
• Access usage and payment history
• Set up account alerts and reminders
• Submit service requests or reports issues
• And more!

Managing your utility account from your smartphone allows you to check your balance, schedule payments, and receive notifications anytime, anywhere.

Search for “Glenn Heights Connect” in the Apple App Store or Google Play Store to download the app and enjoy on-the-go account access today!

Contact Customer Support

Questions about setting up your online account or using the payment portal or mobile app? The Glenn Heights Utility Billing team is ready to help!

Reach them at:

Phone: (972) 223-1690 (select option 3)
✉ Email: [email protected]

Friendly customer service reps can walk you through the registration process, payment options, alert settings, and any other questions you may have.

Streamline Utility Account Management

Stop the hassle of paying Glenn Heights utility bills in person each month. The City’s online portal and mobile app allow customers to easily:

• View up-to-date account details
• Understand itemized charges
• Schedule one-time or recurring payments
• Customize email and text alerts
• Monitor daily water usage
• And more!

Register for an account today at Online Account Login (opengov.com) to enjoy simplified billing and payment. Going online saves time and gives you 24/7 access and control over your Glenn Heights utility account.