Paying your electric bill is a necessary evil that comes around each month While writing a check and popping it in the mail is still an option, Randolph Electric Membership Corporation (REMC) offers several convenient online and mobile bill pay options Read on to learn the details of how you can easily pay your REMC electric bill digitally.
REMC serves over 38000 homes and businesses across Randolph Moore, Montgomery, Chatham, Alamance, and Guilford counties in North Carolina. They are a not-for-profit electric cooperative that is owned by the members they serve.
Signing Up for Online Bill Pay
The easiest way to pay your REMC electric bill online is to sign up for their online account access and bill pay system You can register for an account on their website at https //randolphemc.com/sign-pay-online
To register, you will need your REMC account number, the last four digits of your phone number, and the last four digits of your social security number. This ensures your identity is verified.
Once registered, you can log into your account anytime to view your current balance, see past bills and payment history, make one-time payments, and set up recurring auto-pay.
When you make an online payment, you can pay by debit card, credit card or check your account. Visa, MasterCard, Discover and American Express cards are accepted.
Paying as a Guest
If you don’t want to create an online account, REMC does allow guest payments through their Quick Pay portal. You can access Quick Pay at https://randolphemc.com/quick-pay.
To make a one-time payment as a guest, you will need your account number and the amount due on your latest bill. Payments can be made with a debit card, credit card or checking account.
While guest pay is convenient for a one-time payment, setting up an online account allows you to check your balance, view past bills, set up recurring payments and more.
Downloading the REMC Mobile App
In addition to the website bill pay options, REMC also offers a free mobile app for Android and iOS devices.
The app allows you to pay your bill, view usage and balances, report outages, contact customer service and more. One of the best features of the app is the ability to get outage alerts and updates sent directly to your device.
You can download the Randolph EMC app from the App Store or Google Play Store. The same login credentials for the website will work in the mobile app.
Setting Up AutoPay
To completely automate your electric bill payments, REMC offers an autopay option. When enrolled in autopay, your bill is paid automatically each month on the due date using your preferred payment method on file.
You can sign up for autopay when registering your online account. You will need to select either a credit card, debit card or bank account to use for the automatic payments each month.
With autopay, you don’t have to remember to log in and manually pay each month. Just be sure you have enough funds in your linked account when your bill is due. You can cancel or change your autopay option at any time through your online account.
Paying by Phone
If you don’t want to pay online or through the mobile app, REMC does accept payments over the phone.
You can call 1-877-REMC-PAY (1-877-736-2729) and follow the prompts to make a payment. You will need your account number, zip code and payment information.
Phone payments can be made 24 hours a day, 7 days a week using debit/credit cards, checking accounts or electronic checks. A convenience fee may apply to some phone payments.
Paying by Mail
The traditional option of paying by check through the mail is still accepted by REMC.
Your electric bill will be sent by mail each month. Simply write a check for the amount due, enclose it in the return envelope provided and drop it in the mail so it arrives by the due date.
Mailed checks must be received by the due date to avoid late fees or disconnection. Allow 3-5 business days for your mailed payment to reach REMC and be processed.
Paying by mail takes more effort on your part and has a greater chance of incurring late fees if the payment gets delayed or lost in the mail. But it is still an option if you prefer paying your electric bill by check.
Arrange a Payment Plan if Needed
If you are struggling to pay your electric bill on time, REMC does offer some options.
You can arrange for a payment extension or set up a payment plan to spread out what you owe over multiple months. This can help you avoid late fees or service disconnection when facing a large bill or financial hardship.
To set up alternate payment arrangements, you will need to contact REMC customer service before your bill is due. Let them know your situation and they can work with you on a payment plan.
Budget Billing Can Help Stabilize Costs
REMC offers a Budget Billing program that allows you to pay a fixed amount each month based on your average annual usage. This can make your electric bill more predictable and stable by avoiding the seasonal highs and lows.
To qualify for Budget Billing, you’ll need 12 months of established electric service with REMC. Your account also must be in good standing with no past due balance.
Once enrolled, your monthly budget amount gets re-calculated each quarter based on your most recent bills. At the end of 12 months, your account is “trued up” or reconciled to what you actually owe for that year’s usage.
Budget Billing prevents big swings in your bill from month to month. But you still need to pay the full balance due each month to avoid late fees.
Prepay Electric Service Option
REMC also offers a prepaid electric service option called FlexPay. With FlexPay billing, you pay ahead for the electricity you plan to use instead of getting a monthly bill.
When your account balance gets low, you simply purchase more credits online, through the app or in person to maintain service. If your balance reaches zero, your power is subject to disconnection until you add more funds.
FlexPay can help avoid late fees and allows you to pay what you can afford when you can afford it. But you have to closely monitor your balance and usage to avoid outages.
REMC offers their members multiple ways to pay electric bills conveniently online, through mobile apps, by phone, or by mail.
Paying online and enrolling in autopay provides the most convenience and saves you time each month. Budget Billing and FlexPay give you more control and predictability over your costs.
Be sure to pay your REMC electric bill in full by the due date each month using your preferred payment method. Reach out for assistance if you need help with large bills or payment arrangements.
Taking advantage of REMC’s digital payment options allows you to pay your bill quickly and easily so you can focus on more important things in life.
