How to Pay Your City of Rupert Utility Bill

The city of Rupert, Idaho provides essential utilities like water, sewer, sanitation, and electricity to residents and businesses in the community. As a customer, you are responsible for paying your monthly utility bill to the city on time to avoid any service disruptions. The City of Rupert offers several convenient payment options to take care of your bill.

Benefits of Paying Utility Bills on Time

Making your utility payments by the due date comes with several advantages

• Avoid late fees – The city tacks on fees for overdue bills

• Prevent service interruption – Failing to pay can lead to shut offs

• Maintain good standing – Timely payments keep your account in good shape

• Save money – Late fees quickly add up and cost you more

• Support your community – Funds help deliver reliable services

Overall, paying on time is the responsible thing to do as a recipient of Rupert’s public utilities.

City of Rupert Utility Bill Payment Options

The City of Rupert offers several ways to pay your utility bill conveniently:

• Online – Secure online payment portal available 24/7

• Phone – Call in during business hours to pay

• Mail – Send check or money order via US Mail

• In person – Visit City Hall to pay bill during open hours

• Drop box – After-hours box available outside City Hall

Review these options and choose the payment method that fits your schedule and preferences each month.

Paying Online via WebPay

The City of Rupert encourages customers to use their online bill pay portal, WebPay, for fast and easy payments.

To get started, visit the city’s website and click on the “Pay My Utility Bill” link. This will direct you to the WebPay portal.

First-time users will need to register for an account. Make sure to have your utility account number handy to link your profile.

Once registered, you can login anytime and click “Make Payment” to process your utility bill. Fast, convenient, and environmentally friendly!

Paying by Phone

Another hassle-free option is to pay your Rupert utility bill over the phone. Call the City Hall billing department at (208) 436-9600 during open hours.

You will need to provide your account number, address, and payment details for the representative to process your payment. Keep your info ready for a quick call.

Phone payments can be made with a credit card, debit card, or electronic check. Facility fees may apply based on payment method.

Paying by Mail

If you prefer, you can mail in a traditional paper check or money order payment each month. Include your payment stub from your bill to make sure it gets applied accurately.

Mail your utility bill payment to:

City of Rupert
PO Box 426
Rupert, ID 83350

Allow 5-7 business days for your mailed payment to reach the city utility billing department and be processed.

Paying In Person

For those who prefer to pay bills in person, you can visit Rupert City Hall at 624 F Street during open hours.

In-person payments can be made via cash, check, money order, or credit/debit card. Stop by the front desk to speak with a billing clerk to handle your utility payment.

City Hall open hours are Monday-Friday from 8am-5pm for utility bill assistance.

Recurring Auto-Pay Option

For maximum convenience, sign up for auto-pay through the online WebPay portal. This securely saves your payment method on file to make automatic payments each month.

You’ll still receive paper or emailed bills prior so you can review the amount due before it’s paid on the due date. One less bill to remember paying!

Budget Billing to Level Costs

For more predictable utility costs, consider the Budget Billing program. This averages your payments over 12 months to even out seasonal highs and lows.

Your account is reviewed periodically for adjustment to keep your average bill aligned with actual usage. Contact the city utility department to enroll.

Avoid Late Fees

City of Rupert utility bills are due on the 1st of each month. Make sure to pay before the due date to avoid a late penalty fee. Receiving your bill late is not an excuse for late payment per city policy.

Set a monthly reminder on your calendar to pay a few days early each month. Online and autopay ensure your payment arrives on time, preventing late fees.

Payment Assistance Programs

If you are having trouble paying your utility bill, Rupert does offer programs to help qualified low-income households.

Contact the city utility billing department to learn more about possible financial assistance, extended payment plans, discounted rates, and other programs available to aid with utility bills.

Moving Out? Close Your Account

When moving out of Rupert, make sure to officially close your utility account. This avoids continuing charges after you are no longer using the city’s services.

Contact the utility billing department at least a few days before your move date to shut off services and finalize your account balance.

Keeping your City of Rupert utility account current through on-time monthly payments ensures uninterrupted water, power, and other essential services. Choose a convenient option like online, phone, or auto-pay to avoid headaches from late fees. Reach out for payment assistance if ever facing financial hardship temporarily.