The Citys Department of Utilities offers an online utility payment and billing service where customers can:
Click on the link below to go to the utility payment website. This link will take you to an external website, which is authorized by the City of Sacramento.
Paying your Sacramento County utility bill is easy and convenient with the multiple payment options available. Sacramento County provides water, sewer, and waste collection services to unincorporated areas and some cities, so many residents receive a consolidated utilities bill from the county each month. Knowing the ways you can pay this bill online, by mail, by phone, or in person will help you choose the best payment method for you.
Online Payment Options
The easiest way for most people to pay their Sacramento County utility bill is online. The county offers two online payment options that allow you to securely pay your bill 24/7 without leaving home.
Payment Portal
The Sacramento County payment portal allows you to pay your utility bill directly on the county’s website using an electronic check from your bank account or a credit/debit card. To use this option, go to the Sacramento County website and click on “Pay Utility Bill.” You will be redirected to the payment portal where you can enter your account number and review your balance. Select your desired payment method and enter your payment information to complete the transaction.
Paying through the payment portal is quick, easy, and secure. Your payment will typically process in 1-2 business days. The county does not charge a fee for electronic check payments, but credit/debit card payments will incur a 2.25% processing fee.
Online Banking
If your bank offers online bill pay through its website or mobile app, you can likely add your Sacramento County utility account as a payee and schedule payments directly from your bank account This allows the money to transfer directly instead of inputting sensitive account details into the county website
Check your bank’s website or app for instructions on setting up payees. You will need your Sacramento County account number and the remittance address to complete the setup. Once established paying your bill through online banking takes just a few clicks each month. Payments typically take 3-5 business days to process using this method.
Phone Payment
For those who prefer to speak to a real person, Sacramento County offers a 24-hour automated phone payment system. To use this system, dial 916-875-5555 and follow the prompts to enter your account number and payment details. You can pay using an electronic check from your bank account or a credit/debit card over the phone.
The phone system is available in both English and Spanish The county does not charge a fee for electronic check payments over the phone, but credit/debit card payments will incur a 225% processing fee. Payments made over the phone typically process within 1-2 business days.
Mail Payment
If you would rather mail in your Sacramento County utility payment each month, you can send a check or money order to the payment address below:
Sacramento County Utilities
P.O. Box 1804
Sacramento, CA 95812-1804
Be sure to include your remittance stub or write your account number on the check memo line to ensure your payment is credited properly. Mailed payments take approximately 5-7 days to process. This is one of the slower methods, but it works well if you prefer to mail bills through your bank or like having a paper trail.
In-Person Payment
For those who want to hand-deliver their payment or pay with cash, Sacramento County has two main customer service centers that accept utility payments in person:
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Bradshaw Building
9850 Goethe Rd
Sacramento, CA 95827 -
County Administration Building
700 H Street, Room 1710
Sacramento, CA 95814
Both locations accept cash, check, money order, and credit/debit card payments. The Bradshaw location has a 24-hour drop box if you want to drop off your payment outside business hours. In-person payments have the fastest processing time and are credited to your account the same day. However, the centers have limited hours, so this option is best for those who already plan to visit one of the county buildings.
Late Payments and Disconnection
Sacramento County utility bills are due 21 days after they are issued. If your payment is not received by the due date, a 10% late penalty will be applied to your account. The county issues late notices and provides a grace period before shutting off water service for non-payment. To avoid late fees and potential shut-offs, make sure to pay your bill on time using one of the convenient options.
Get Help with Bill Paying
If you are having trouble paying your Sacramento County utility bill, you may qualify for assistance programs to help cover the cost. The county partners with Sacramento Self-Help Housing to provide utility bill assistance for low income families. Visit the Sacramento County website or call 311 for more details on eligibility and how to apply.
Paying your utility bill doesn’t need to be a hassle. Sacramento County offers online, phone, mail, and in-person payment options to fit any schedule or preference. Choose the method that works best for you and set a monthly reminder to keep your bill paid on time. Reach out if you need help accessing or understanding your bill to prevent any service disruptions.
Utility bill assistance available for people in Sacramento, Sutter, Yuba counties
How do I Manage my consolidated utilities billing & services account?
Curbside Collection Services: To manage your consolidated utility billing, log in to My Utilities. Manage your bank account details Manage one-time or recurring payments Manage payment reminders.
Who provides drinking water in Sacramento County?
More than 55,000 homes and businesses in 12 service areas in unincorporated Sacramento County and the cities of Elk Grove and Rancho Cordova get drinking water from the Sacramento County Water Agency. For more information, visit Rates and Fees.
How often does Sacramento County pick up bulky waste?
Antelope, Arden, Carmichael, Elverta, Fair Oaks, Foothill Farms, La Riviera, Orangevale, Rosemont, Rio Linda, and Vineyard are all unincorporated areas of Sacramento County. As part of their service, bulky trash is picked up once a year by appointment for people who live there.
What does the Sacramento City Auditor do?
Reports from the City Auditor on Human Resources, Financial Empowerment, Fines and Fees, and Diversity and Equity in Human Resources Home Human Resources Innovation and Economic Development An Inclusive Economic Development Agenda to Scale Up Sacramento Police Community Programs LGBTQ Outreach Homelessness Community Response About the Department of Community Response
What services does Sacramento Valley Station offer?
Planning for transportation projects, zoning and entitlements inspections, fire prevention annual permit inspections, and more can all be found at the Sacramento Valley Station for Engineering, Transportation, and the City of Sacramento’s Building Division.
