As a resident of Winder, Georgia, keeping your city utility services running smoothly involves paying your bill on time each month. The City of Winder offers residents multiple options to pay water, sewer, sanitation, and other monthly utility bills. Understanding how utility billing and payments work in Winder helps avoid any late fees or service disruptions.
Overview of Winder Utility Billing
The City of Winder Utility Billing Department handles monthly billing and payment processing for all utility accounts including
- Water and sewer
- Garbage collection
- Yard waste collection
- Stormwater fees
Bills are mailed out monthly and are typically due by the 20th of each month. Payments received after the due date are assessed late fees. Accounts more than 10 days past due may face disconnection. Paying on time prevents penalties and service interruptions.
Paying Your Bill Online
The fastest, most convenient payment method is online through the City of Winder utility billing website. Here’s what to know about paying your bill online:
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Pay by credit/debit card or e-check. A third-party transaction fee applies.
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As a one-time guest, simply enter your account number and amount due for quick payment.
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Register for an online account to store payment info and access additional features.
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Online payments can be made up until 11:59pm on the due date to avoid late fees.
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View billing history, make recurring payments, and go paperless with e-bills.
Online payment takes just a minute or two, so it’s easy to pay on the actual due date and have confirmation your bill is paid
Paying by Mail
To pay your Winder utility bill by mail, send a check or money order to:
City of WinderPO Box 566Winder, GA 30680
Be sure to include your 10-digit utility account number on any mailed payments or correspondence. Allow 5-7 business days for delivery to avoid late fees. Go by the received date, not the postmark date.
Paying In Person
You can pay your utility bill in person at Winder City Hall:
Winder City Hall
25 E. Midland Avenue
Winder, GA 30680
Cash, check, money order, and credit/debit payments are accepted. City Hall office hours are Monday-Friday from 8:00am to 5:00pm for in-person payments.
Pay by Phone
The City of Winder also offers utility bill payment by phone during business hours at 770-867-3106. Have your account number, amount due, and payment details ready when you call.
Avoid Late Fees and Disconnection
To avoid penalties, remember these key utility billing dates:
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Due Date: Bills must be paid by the due date, typically the 20th of the month.
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Late Fee: Bills paid after the due date are charged a 10% late penalty.
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Shutoff Date: Accounts more than 10 days past due may have service disconnected.
Paying your utility bill by the 20th ensures you steer clear of late fees and potential service interruptions. Online payments offer the most leeway to pay on the actual due date.
Payment Assistance Programs
If you are ever struggling financially and need help paying your utility bill, Winder offers these programs:
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Payment arrangements – Set up a payment plan for overdue balances.
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LIHEAP assistance – Federally funded bill payment assistance for qualified households.
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Project SHARE – Emergency utility bill funding from donations administered by the Salvation Army.
Contact the utility billing department right away if you anticipate difficulties paying a bill on time. They can explain options to maintain service.
Get Utility Billing Help
For questions on your Winder utility bill payment options, account details, fees, outages, or any billing issues, contact the utility billing office:
Phone: 770-867-3106
Email: Use contact form on City of Winder website
The knowledgeable utility staff can answer billing questions, explain charges, take payments, and assist with any account needs. Reach out to them for fast, friendly service.
Paying your monthly utility bill to the City of Winder on time avoids penalties and keeps your water, sewer, and other services flowing smoothly. Pay online for quick, easy payment up to the due date. Or use the in-person, mail, or phone options with proper lead time. Follow these tips to pay your Winder utility bill with confidence.
