Living in the sunny city of San Benito, Texas means enjoying plenty of lush greenery and opportunities to relax by the water. But keeping those lawns green and pools full requires water, which leads to the not-so-fun task of paying your monthly water bill. Thankfully, the City of San Benito offers multiple convenient ways to pay your water bill so you can check it off your to-do list quickly.
Online Bill Pay
The easiest way to pay your San Benito water bill is through the city’s online payment portal Homeowners can pay residential water bills while business owners can pay commercial accounts
To pay online, simply go to the City of San Benito’s website and click on the “Online Bill Pay” link From there you can enter your account number and set up secure online payments The online system accepts Visa, MasterCard, Discover and American Express.
Payments made through the online bill pay system before 5pm will post to your account that same day. Payments after 5pm will post the next business day. It’s the quickest and most convenient way to pay from the comfort of your home or office.
Pay By Phone
If you prefer to pay your San Benito water bill over the phone, that’s an easy option too. Just call toll-free 1-800-444-1187 to reach the payment center anytime 24/7.
When prompted, enter your 10-digit account number and debit or credit card information. The automated system will process your payment securely. Again, payments made before 5pm show up on your account that day while later payments appear the next business day.
The phone payment method allows you to pay your water bill at any time without having to visit city offices in person. It’s great for those who are busy during the day or simply find phone payments more convenient.
Mail-In Payments
For homeowners who prefer slower, more traditional bill payment methods, you can mail in a check or money order to pay your San Benito water bill.
Simply fill out the payment stub from your water bill and enclose it in an envelope with your check or money order. Make sure your account number is written clearly on the payment.
Mail your water bill payment to:
City of San Benito
Attn: Water Utilities
P.O. Box 2706
San Benito, TX 78586
Remember that mail payments take longer to process than online or phone payments. Make sure to mail your payment 7-10 days before the due date to ensure it arrives on time.
Pay In Person
You can also pay your water bill in person at San Benito City Hall located at 401 N Sam Houston Blvd. Take your paper bill with you for faster processing.
In-person payments can be made Monday through Friday from 8am to 5pm, excluding holidays. The city accepts cash, checks, money orders and credit/debit cards. Make sure to allow extra time for parking and potential lines if you choose to pay in person, especially near the monthly due date.
Auto Bill Pay
The easiest option if you never want to worry about missing a water bill payment is to enroll in auto bill pay. This automatically pays your bill from your checking account each month so it’s always paid on time without you having to do anything.
To start auto bill pay, fill out the form on the city’s website and submit a voided check. Your payments will be deducted from your account on the bill due date each month going forward. You can cancel or change your auto bill pay at any time by contacting the city’s utility department.
Financial Assistance Programs
If you’re having trouble paying your San Benito water bill on time, there are resources that can help. The city offers payment plans and extensions for residents facing financial hardship or unexpected circumstances.
San Benito also partners with Community Action Corporation of South Texas which provides utility assistance funds for eligible low income households. Visit their website to apply for help with your water bill.
The Salvation Army and St. Vincent de Paul Society also sometimes have funds available for residents who need help with essential utility bills. Reach out to see if they can offer any assistance.
Avoid Late Fees and Disconnection
Paying your water bill not just keeps the water flowing, it avoids expensive late fees that quickly add up. San Benito charges a 10% late fee if your payment isn’t received by the due date.
If your account becomes past due, the city will issue a written disconnection notice. If the bill isn’t paid within 10 days, your water service may be disconnected until the outstanding balance is paid. Reconnection fees apply to resume service, so it saves major headaches and costs to simply pay your water bill on time.
The city does not offer grace periods for water bills, so be sure to pay the total by the due date, not just the minimum. Late fees add up each month a past due balance carries forward.
Monitor Your Usage and Bill Amount
While San Benito offers payment options to make it easy to pay your water bill, you can also monitor your usage and bill amount so there are no surprises each month.
Sign up through the city’s website to access your online account portal. Here you can view past bills, check your current balance, see payment history, and monitor your monthly water usage.
Tracking your usage can help you identify spikes that may indicate leaks as well as adjust habits if you need to conserve water during hot, dry periods. Understanding your usage and bill amount makes budgeting easier too.
Enjoy Convenient Payment Options
Paying your monthly water bill may not be the most exciting task, but the City of San Benito offers convenient online, phone, mail and in-person payment options to choose from.
Sign up for auto bill pay to make it fully hands-off or take advantage of the online portal and 24/7 phone payments to check it off your to-do list quickly. Just be sure to pay your bill in full and on time each month to avoid late fees or service disconnection.
With these easy options, you can take care of your water bill and get back to enjoying everything that makes San Benito a great place to live and run a business. The city’s utilities department is available if you ever have any questions about your bill or need help managing payments. Don’t let paying your water bill become a headache!
Send payment by mail:
Mail your check or money order to the address below. Please do not send cash. Make your payment payable to “City of San Benito” and please include your utility account number on your check if you are not attaching your bill stub. Payments submitted by mail are posted on the business day they are received.
*Temporary personal or business checks are not accepted*
Mail your payment to the address below: Attn: Utility Billing 485 N. Sam Houston Blvd San Benito, TX 78586
Enroll in Automatic Bank Draft:
The most convenient form of payment we offer at no charge to the customer is the automatic bank draft option. We will automatically draft your bank account on the due date of your utility bill and credit your utility account accordingly. This payment option offers the benefit of paying your utility bill on time to prevent late fees and additional penalties as a result of late payments.
To enroll, please submit the completed Automatic Bank Draft Form (PDF) and attach a voided check.
Pay by Telephone:
For Residential accounts, please call 877-507-4648 (convenience fees apply)
For Commercial/Business accounts, please call 855-427-9222 (convenience fees apply) *Payments processed after 5:00pm will be credited to your account on the following business day*
Pay at alternate Payment Centers:
**Please be advised that payments accepted at these locations take at minimum two business days to post to your utility account.
Pay at H-E-B
Pay at Walmart (PDF)
Drop off your payment in the form of check or money order (no cash please) in the lock box located at City Hall. Make your payment payable to “City of San Benito”. Please include your utility account number on your check if you are not attaching your bill stub. No postdated checks are accepted.
Payments dropped off after 5:00 pm are posted to your account on the following business day. A payment dropped off after 5:00 pm on the due date will incur late fees.
*Temporary personal or business checks are not accepted*
San Benito Resident Concerned with Overcharged Water Bill
How do I pay my utility bill in San Benito?
Make your payment payable to “City of San Benito”. Please include your utility account number on your check if you are not attaching your bill stub. No postdated checks are accepted. Payments dropped off after 5:00 pm are posted to your account on the following business day. A payment dropped off after 5:00 pm on the due date will incur late fees.
How do I get water & sanitation services in San Benito?
Before relying on any information on the map, check with the City of San Benito. New people who want to use the City of San Benito’s water, sewer, or trash services must apply in person at the Business Office in City Hall.
Where is San Benito water company located?
We are located inside City Hall at 485 N Sam Houston in San Benito, TX 78586. Hours of operation are from 8 a. m. to 5 p. m. Monday-Friday. For a listing of our current water and waste-water rates, please refer to the Utilities Ordinance 2409F (PDF) .
What is the San Benito business office?
Thank you for your patience. For the City of San Benito’s water, sewer, and solid waste services, the Business Office is in charge of billing and collecting payments. We are located inside City Hall at 485 N Sam Houston in San Benito, TX 78586. Hours of operation are from 8 a. m. to 5 p. m. Monday-Friday.
