There are multiple ways to make a WUM utility bill payment. We offer several options to meet the needs of our customers, including eBilling and autopay. We are here to answer any questions you may have, please feel free to email us at [email protected] or call our office for more information at (912) 352-9339.
Customers will receive a bill approximately every 60 days. * For more information, please view our Policies and Procedures Page.
Paying your water bill is a necessity, but driving downtown, waiting in line, and getting hit with fees can make it a hassle. Fortunately, the City of Savannah offers a simple online payment option for water utility bills that saves time and money. Read on to learn everything you need to know about paying your Savannah water bill conveniently online.
Overview of Online Bill Pay in Savannah
The City of Savannah provides an online portal where residents can view and pay their water utility bills instantly without leaving home. To access it, you’ll need your 11-digit account number and the barcode from your paper bill.
The site accepts various payment methods including eCheck, credit/debit cards, PayPal, Venmo, and more. eCheck payments are fee-free, while the other options incur a $3.85 convenience fee per transaction to cover processing costs. The minimum payment online is $10.
Once paid, you’ll receive an emailed receipt as proof of payment Going online eliminates the need to mail payments or visit City Hall in person Below we’ll explore the steps to pay online, tips for avoiding fees, and reasons it beats traditional payment methods.
Step-by-Step Guide to Paying Your Water Bill Online
Follow these simple steps to pay your Savannah water bill through the online portal
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Visit www.savannahga.gov and search “pay water bill online” or click the “Online Services” tab.
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Click the link for online utility payments.
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Review the terms and click “Accept and Continue” at the bottom.
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Enter your 11-digit account number exactly as it appears on your printed bill.
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Input the barcode number from your bill in the appropriate field.
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Select your desired payment amount – it must be at least $10.
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Choose your payment method – eCheck or debit/credit card.
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For eCheck, provide your bank’s routing and account numbers. For cards, input your card details.
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Enter your email address to receive a payment confirmation.
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Review payment details thoroughly before submitting.
Once submitted, your payment will process instantly. The funds should deduct from your account within 1-3 business days. Be sure to record your confirmation number for reference.
Tips to Avoid Convenience Fees
The most budget-friendly way to pay your Savannah water bill online is through eCheck since it incurs no fees. To qualify for eCheck, remember:
- Payment must be below $1,000
- Input your routing & account number
- Use a checking or savings account
If paying under $300 by card, the $3.85 fee is usually still cheaper than buying stamps and envelopes. You can lower the fee by:
- Paying as little over $10 as possible
- Paying multiple bills in one transaction
- Using a debit card rather than credit card
Finally, see if your bank reimburses out-of-network ATM fees, as those often apply to convenience fees for online payments. This could make the cost negligible.
Benefits of Paying Your Water Bill Online
Paying your Savannah water utility bill through the online portal provides these advantages:
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Convenience – Pay anytime, anywhere in minutes without visiting City Hall.
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Efficiency – Takes less time than writing and mailing checks.
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Money Savings – Avoid late fees, check costs, stamps, gas for driving, and potential penalties.
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Payment Tracking – Your confirmation email provides proof of payment and payment history.
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Environment – Going paperless with eBills reduces waste and hassle.
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Security – No risk of lost/stolen checks or identity theft from checks.
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Flexibility – Make one-time payments or set up convenient autopay.
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Simplicity – Easy payment website with clear instructions for first-timers.
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Control – Pay any amount above the $10 minimum at your convenience.
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Customer Service – Get help from the City for any payment issues.
For these reasons, the online payment method is vastly preferable to mailing in traditional checks each billing cycle.
What Information You Need to Pay Online
Have these items ready when you log in to pay your water bill online:
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Account Number – Found on your printed bill and must be entered exactly as shown
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Barcode – Located on the payment stub from your mailed bill
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Payment Method – Debit/credit card number or eCheck bank account and routing number
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Email Address – Where you want to receive payment confirmation
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Web Browser – Either Google Chrome, Safari, Microsoft Edge, or Firefox
As long as you have those key details, the online process takes less than five minutes. Keep your water bill handy as you input the numbers.
Getting Set Up for Online Payments
If new to paying your Savannah water bill online, take these steps to get set up:
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Ensure you receive paper bills by mail to access your account and barcode numbers. Contact the utility billing office if you need to start mailed statements.
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Locate your routing and account numbers to pay via eCheck. This appears at the bottom of your checks or bank statement.
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Grab a debit or credit card to make payments below $300 if desired. Note the card number, expiration date, and CVV code.
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Set a reminder on your calendar for 3-5 days before your water bill is due each month.
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Bookmark the payment website on your computer for easy access.
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Set a monthly eBill reminder if you want to go paperless eventually.
Once your account is established, online bill pay is a breeze each month. Just log in, enter your details, and submit payment.
Maintain Account Access Anywhere
In addition to paying your water bill through a computer, you can manage your account on-the-go using the mobile site:
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Use your smartphone’s browser to visit www.savannahga.gov
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Tap the menu icon to access online services and bill pay
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Login and make payments right from your phone
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Add the site to your home screen for one-tap access
Whether at home, work, or traveling, paying your Savannah water utility bill is quick and convenient with mobile support.
Depend on Secure Online Payments
Rest assured your account and payment information remains protected when paying bills online. Security features include:
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Encrypted SSL connections during data transmission
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No account access without entering your account number
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Credentialed payment processor approved by the City
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Ability to report suspicious charges or payments
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Payment notifications to help identify fraud
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Choice of payment methods based on your comfort level
The City of Savannah continuously evaluates its online services to ensure user data protection is up to industry standards.
Pay Savannah Water Bills Online for Convenience
Managing bills involves enough hassle without the added frustrations of late payments, long lines, and unnecessary fees. Paying your Savannah water utility bill online eliminates those headaches so you can focus on more important things. Just visit the payment website, enter your details, and pay from anywhere, anytime. Sign up for online payments today to simplify bill management each month.
e-Billing Enrollment
Stay on top of your water bill by enrolling for e-Billing! E-Billing allows you to receive your water bill by email each new billing cycle. You can even opt-out of receiving a paper statement and help WUM GO GREEN! Follow these steps to get your account enrolled for e-Billing:
· Click HERE to log into or register for our new customer portal.
· Click on “Contact preferences” on the left side of the screen.
· Under the account address where it shows “Sign up for e-billing”, click the email button and then enter and confirm your email address.
*KEEP THE “MAIL PAPER COPY” BUTTON UNCHECKED TO STOP RECEIVING A PAPER BILL.*
Once enrolled, make sure you add the recommended email addresses listed on the enrollment screen to your email contacts list. Once you’ve enrolled, you will start receiving your bill by email with your next bill. Thank you for helping WUM reduce its carbon footprint!
Autopay Enrollment
Let’s face it, you have better things to do than think about your water bill. With Auto Pay, you can schedule your own recurring payment each month you have a balance due and give yourself peace of mind that your bill will be paid if the funds are available. Follow these steps to schedule your own Auto Pay:
· Click HERE to log into or register for our new customer portal.
· Click on “Enroll in auto pay” towards the top-center of the screen.
· Click on the “Enroll” button to the right of the account information.
· Securely store your preferred payment method.
· Click “Enroll now”.
Once enrolled you will receive a confirmation that your account has been enrolled for Auto Pay. It is still your responsibility to confirm your payment is made by the due date.
Pay your Peel water bill online; anywhere, anytime
How do I pay my city of Savannah utility bill online?
Find the Account Number and Barcode on the payment coupon of your City of Savannah bill. These will help you pay your bill online. For a step-by-step guide to using our online payment system, please download our detailed instructions.
Can I pay my Savannah water bill online?
You can pay your Savannah, GA water bill online. You can do this through Data Services of Georgia and the safe and secure PayPal bank card services.
Does the city of Savannah pay for echeck (ACH) online utility bill payments?
Customers can pay their utility bills online with eCHECK (ACH) without having to pay a fee because the City of Savannah pays for the processing of these payments. Customers will pay a $3. 85 Convenience Fee to our online payment processor for all other payment options, which include:
Does Savannah utility department offer nexbillpay?
The City of Savannah Utility Department has teamed up with Nexbillpay to give customers who want to use debit or credit cards an extra way to pay. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your AccountNumber provided on your statement.
