Dayton Children’s Bill Pay Made Simple

Paying medical bills can be confusing and stressful. At Dayton Children’s Hospital we understand this and aim to make billing as easy as possible for families. This article will explain everything you need to know about understanding and paying your child’s medical bills at Dayton Children’s.

Accessing Your Bill

The easiest way to view and pay your Dayton Children’s medical bills is through our secure online patient portal, MyKidsChart. This provides 24/7 access to your account and bills

If you do not have a MyKidsChart account you can access your bill as a guest using a secure guest pay link.

Starting December 11, 2023, Dayton Children’s will transition all accounts to paperless billing. This means bills will no longer be mailed. Instead, all statements will be accessible through MyKidsChart. Families without a MyKidsChart account can easily sign up for access.

Our billing team is also available by phone Monday-Friday 8am-4:30pm at 937-641-3555 or toll-free at 1-800-228-4594 for any billing questions.

Understanding Your Bill

Medical bills can be confusing with insurance terminology like co-pays, deductibles and coinsurance. Our billing team is happy to explain any charges on your statement and walk you through what you owe.

Some key things to note:

• The bill from Dayton Children’s is for our hospital facility fees and physician services.

• You may receive separate bills from other groups involved in your care like the emergency department physicians, radiologists, anesthesiologists or durable medical equipment companies. Their contact information will be on these statements.

• If you have questions on any bill, always reach out to that provider’s billing office directly.

• Dayton Children’s bills cannot be paid through our online portal. Only Dayton Children’s balances can be paid online.

Payment Options

Online Bill Pay

Paying online through MyKidsChart is the fastest and easiest way to pay your Dayton Children’s bills. This portal allows you to view balances, see statements and securely pay 24/7.

Phone

Call our billing team at 937-641-3555 or 1-800-228-4594 Monday-Friday 8am-4:30pm. We accept credit cards and checks over the phone.

Mail

Mail your check or money order to:

Dayton Children’s Hospital
Attn: Patient Accounts
One Children’s Plaza
Dayton, OH 45404

Please include your account number on the check.

In-Person

You can pay your bill in-person at any Dayton Children’s location. We accept cash, checks, money orders and credit cards.

Financial Assistance

Dayton Children’s provides financial assistance to families who qualify. We offer:

• Discounted care based on family income and size
• Payment plans
• 100% charity care for those who meet guidelines

Apply for financial aid before, during or after your child’s care. Our financial counselors help families through the process and assist with applying for Medicaid if eligible.

Payment Plan Option

If you are unable to pay your full balance, we offer no interest payment plans to fit your budget. Plans can be set up with monthly payments as low as $25 based on your balance.

Contact our billing team to discuss a customized payment plan for your family.

Save on Your Medical Bills

Enroll in AblePay to potentially save up to 13% on your out-of-pocket medical costs like co-pays, deductibles and coinsurance. This free program works with any health insurance, including Medicare. Learn more at www.ablepayhealth.com/daytonch.

We’re Here to Help

Paying medical bills can be overwhelming. At Dayton Children’s, our billing team is dedicated to simplifying the process and working with each family individually to make paying balances as manageable as possible. Reach out with any questions- we’re happy to help explain charges, financial assistance options, payment plans and more. Our goal is providing the absolute best care for kids while easing the billing process for families.