How to Pay Your Bill at Texas Tech Physicians

Receiving medical care should primarily focus on your health, not financial stress. That’s why Texas Tech Physicians aims to make their billing and payment process as simple and convenient as possible for patients. Texas Tech Physicians is the clinical practice of the Texas Tech University Health Sciences Center. With locations across west Texas and eastern New Mexico they serve over a million patients each year.

If you recently had an appointment, procedure, or hospital stay with Texas Tech Physicians, you most likely received a bill for their services. Read on to learn about Texas Tech Physicians’ billing process, online and offline payment options, and ways to get payment help if needed.

Overview of Texas Tech Physicians Billing

After an office visit surgery test, or other medical service with Texas Tech Physicians, your account will be billed. If you have health insurance, Texas Tech will submit a claim to your insurer and bill you for any remaining balance like copays or deductibles. For uninsured patients, Texas Tech Physicians has financial assistance options.

Bills are sent out on a monthly cycle directly from Texas Tech. You typically have 30 days to pay your balance due. Bills show a summary of charges, payments, adjustments, and amount owed.

You can view billing statements and account activity through the online patient portal. Printed paper bills can be mailed upon request. Texas Tech Physicians accepts various payment methods for your convenience.

Paying Your Texas Tech Physicians Bill Online

The fastest and most convenient way to pay your Texas Tech Physicians bill is online through their patient portal. To pay online:

1. Go to the Texas Tech Physicians website

2. Click on “Patient Portal” and log into your account

3. Select “Billing” from the menu

4. Choose “Make Payment” and enter payment details

5.Confirm payment method and submit

You can pay your balance using Visa, Mastercard, American Express, Discover credit/debit card or with a bank account. Online payments are posted instantly with receipt confirmation via email.

Paying By Phone

To pay your Texas Tech Physicians bill over the phone:

1. Call 1-806-743-2772

2. Select Option 1 for billing

3. When prompted, choose Option 1 again for credit card payments

4. Have your bill, card, and contact information ready

5. Follow prompts to enter payment details

6. Take note of the confirmation number at the end

The automated phone payment system is available 24/7. You can call anytime to pay with a credit, debit, or HSA card.

Paying by Mail

If you prefer to pay your Texas Tech Physicians bill via check or money order by mail:

• Use the payment coupon from your printed bill
• Make check payable to Texas Tech Physicians
• Write your account number on the check
• Use the remit envelope to mail to the address printed on your bill

Allow 7-10 business days for mailed payments to process. Send checks to Texas Tech Physicians PO Box 95829, Lubbock, TX 79493.

Paying In Person

For in person bill payment, you can visit any Texas Tech Physicians clinic location. Take your billing statement and payment method to the front desk during office hours. They accept:

• Cash
• Check
• Credit/debit cards
• Money order

Get a receipt for any cash payments. In person payments will be applied to your account right away.

Setting Up AutoPay

For convenient automated payments, enroll in AutoPay through the Texas Tech patient portal. This securely stores your payment method to deduct the balance due each month.

On your bill’s due date, the amount will be automatically paid from your authorized credit card or bank account. You’ll receive email reminders prior to each payment.

Financial Assistance Programs

If paying your Texas Tech Physicians bill is a hardship, financial assistance is available. Options include:

• Payment plans – Set up monthly installments

• Discounts – Uninsured patients may qualify for a discount

• Financial aid – Based on income level and family size

Call 806-743-2772 and press option 2 to speak to a financial counselor about bill payment help. Apply promptly to avoid having the account sent to collections.

Avoid Late Fees and Collections

Texas Tech Physicians bills have a due date, usually 30 days from the statement date. A late fee of $25 is charged if the balance is unpaid after 30 days.

Overdue accounts get turned over to a collection agency after 90 days which damages your credit. Avoid this by paying your bill on time, enrolling in AutoPay, or setting up a payment plan if you need more time.

Keeping your account in good standing lets you continue seeking care with Texas Tech Physicians without payment issues or collections hurdles.

Customer Service is Available to Help

If you have any billing questions or concerns as a Texas Tech Physicians patient, contact their customer service team for assistance:

• Call 806-743-2772 (Option 2 for billing)

• Email [email protected]

• Chat live on their website

Their billing staff can explain charges, take a payment, set up payment arrangements, verify insurance, and more.

Texas Tech Physicians offers various simple ways to pay your medical bills whether online, by phone, mail, or in person. Contact their billing department if you need help managing payments. Keep your account current to avoid collections activity and fully focus on your health and treatment.