Convenient Ways to Pay Your DTE Energy Bill

Detroit Energy is working with CityBase to provide convenient self-service payment kiosks for their walk-in customers. DTE serves 2.2 million electric utility customers in Southeastern Michigan. Their network of 43 payment kiosks spans the Detroit Metro area, offering customers a free way to pay their electric bills in person using cash, card, and check, with no added fees.

Paying your DTE Energy bill should be quick and easy. With numerous options to choose from, you can pay your bill when and how it’s most convenient for you. In this article, we’ll explore the various ways DTE Energy customers can pay their utility bills.

Pay Online

Paying online at DTE Energy’s website is one of the most popular ways to pay your bill. It’s fast, secure, and you can use a checking/savings account or credit/debit card from Visa, Mastercard or Discover.

To pay online, you’ll need to either sign in to your existing DTE account or create an account if you’re a new customer. You can also make one-time payments as a guest without logging in.

Benefits of Paying Online

It’s fast – Takes just a few minutes to complete. Payments are processed immediately.
Flexible payment options – Use your bank account, credit or debit card.
Choose your due date – Pick the day each month your bill gets paid
Access billing anytime – View payment history and usage data
Paperless billing – Go green with eBills instead of paper bills.
Autopay – Set it and forget it. Your bill gets paid automatically each month.

How to Pay Online

Follow these simple steps to pay your DTE Energy bill online:

Go to DTE Energy’s website.
Click “Pay My Bill” at the top.
Sign in to your account or select “Pay as Guest.”
Enter your payment details and submit.

It’s that easy! Online payments are processed instantly and you’ll have peace of mind knowing your bill is paid.

DTE Energy Mobile App

Today’s world is mobile. The free DTE Energy app allows you to pay your bill and manage your account right from your smartphone or tablet.

With the app, you can:

Pay your bill in seconds
View billing and payment history
Monitor energy usage
Update account and contact info
And more!

Pay in Just 3 Clicks

Paying your bill through the DTE Energy mobile app takes only 3 clicks:

Open the app and select “Pay My Bill”
Choose your payment method
Confirm your payment details and submit

So easy! And there are no fees to pay through the mobile app.

Other Mobile App Features

In addition to fast bill pay, the DTE Energy mobile app lets you:

Compare your current bill to previous bills
Pay as a guest without logging in
Enroll in paperless billing and autopay
View outage maps and report outages
Access energy saving tips and rebates
Find payment locations

Download the free DTE Energy mobile app for your iPhone, Android or other mobile device to start enjoying convenient access on the go!

Payment Kiosks

For those who prefer to pay in cash or don’t have a bank account, DTE Energy has over 300 payment kiosks located across Michigan.

Kiosk Payment Benefits

Open 24/7 – Pay anytime day or night.
Speedy service – Transactions take just a few minutes.
Secure payments – Kiosks offer a safe way to pay with cash.
Same day crediting – Payments immediately post to your DTE account.
No fees – DTE kiosk payments are always free.

How to Pay at a Kiosk

Using a DTE bill payment kiosk is easy. Just follow these steps:

Locate a kiosk near you using DTE’s kiosk locator. Many are at retailers like Kroger, Meijer, 7-Eleven and more.
Choose your language – English, Spanish or Arabic.
Insert your cash payment or scan a check.
Enter your DTE Energy account number.
Confirm your payment details.

And you’re done! For quick, convenient self-service bill payment, DTE Energy’s kiosks can’t be beat.

Pay by Phone

You can easily pay your DTE Energy bill by phone using the automated payment system. Call 800-477-4747 anytime to make a payment with your checking/savings account or credit/debit card.

Advantages of Phone Payments

24/7 access – The automated system is available whenever you need it, day or night.
Fast service – Payments can be made in just a few minutes.
Payment options – Use your banking/credit card info.
No fees – DTE does not charge a fee for phone payments.

How to Pay by Phone

Paying your bill by phone through the automated payment system is simple:

Call 800-477-4747.
Have your DTE account number and payment info ready.
Follow the voice prompts to make your payment.
Enter your payment details when prompted.
Receive your confirmation number.

And your payment will be immediately applied to your account – easy as can be!

Pay by Mail

While not as fast as electronic payments, you can pay your DTE Energy bill by mailing a check or money order using the return envelope included with your monthly bill.

To pay by mail:

Make your check or money order payable to DTE Energy for the amount due.
Include your payment coupon from your DTE bill.
Mail to:

DTE Energy  PO Box 740786Cincinnati, OH 45274-0786

Allow 5+ days for delivery before the due date.
Do not mail cash – checks or money orders only.

Paying by mail is easy and hassle-free. Just remember to mail your payment early so it arrives on time.

Authorized Pay Agents

In addition to DTE’s payment options, you can pay your DTE Energy bill in person at hundreds of authorized pay agents around Michigan. These are third-party bill payment locations that accept DTE payments electronically.

Look for the DTE Energy logo to identify authorized pay agents. Most major retailers like Meijer, Kroger, Walmart, 7-Eleven and more accept DTE Energy payments.

Pay Agent Benefits

Many locations – With hundreds of pay agents, there’s bound to be one near you.
Same day processing – Payments immediately post to your DTE account.
Accept multiple payment types – Pay with cash, check or money order.
May charge small fee – Some locations charge a nominal processing fee.

To find an authorized pay agent near you, use DTE’s payment location finder. Then stop by and make your payment in person for fast, convenient service.

Budget Billing

If you want to avoid seasonal spikes in your energy bills, DTE offers BudgetWise billing to even out payments over 12 months.

With BudgetWise billing, you pay a “fixed” amount each month based on your average annual usage. This makes your bill predictable so you can better manage your monthly expenses.

At the end of 12 months, your account is reconciled or “trued up.” You either get a small refund if you overpaid or owe a small amount if you underpaid.

To qualify, you need 12 months of billing history at your home and a zero account balance. Learn more about BudgetWise on DTE’s website.

Payment Assistance Programs

If you’re struggling to keep up with energy bills, DTE offers several payment assistance programs and resources based on need.

Low-Income Self-Sufficiency Plan

Offers bill credits to low

Dte Energy Bill Pay Locations

Convenient access at local retail locations

The DTE payment kiosks are conveniently located in local businesses where customers frequently visit, including grocery and convenience stores.

To identify retail partners that would provide customers with a comfortable and secure place to pay their bills, CityBase analyzed customer payment trends to pinpoint the neighborhoods where kiosks would be most beneficial to customers. Many of these locations had high volumes of cash-paying customers, who may not have alternative means to pay online via card or bank account.

CityBase recruited interested businesses to apply as an Authorized DTE Kiosk Payment Center. They then conducted site visits to finalize the optimal kiosk locations. Selected businesses only needed a dedicated power outlet and 5’x5’ space in order to accommodate the new payment kiosks.

In total, 33 retail locations house the 43 payment kiosks. The authorized retail kiosk payment centers benefit from increased foot traffic and return customers who pay their utility bill on the kiosk and continue shopping.

DTE customers benefit from extended business hours, convenient locations in their own neighborhoods, and safe and familiar settings where they can comfortably pay their important bills.

One retail hub for the new DTE payment kiosks is Prince Valley Market, 5931 Michigan Avenue, Detroit, MI 48210.

The local market houses three DTE kiosks for customers to pay their utility bills, as well as additional services such as a post office, Vigo – Western Union, check cashing services, and an in-house bakery and kitchen.

“The kiosk terminals are a great system to have in house for our customer base. This is exactly right up their alley,” said Joe Gappy, President of Prince Valley Markets. “We’re very unique in what we offer. Providing all these services helps us grow.”

“Many customers will come to use the kiosk and continue shopping,” Gappy continued. “The wave of the future is kiosks. Customers aren’t going to waste their time going from utility to utility to pay bills. For people who don’t have banking or checking accounts, this is the way to go. Consumers already know how to use the technology. We also offer bill payment services at our window, but you have to pay a fee because of our labor costs. Most people prefer to pay at a free kiosk terminal.”

How to pay your DTE bill online

FAQ

Where can I pay my consumer bill?

Visit our Guest Pay page and enter the energy account details for the bill you are paying. Then enter the appropriate payment method details. Or you can pay someone else’s bill by phone by calling 866-329-9593.

Can I pay my consumer’s energy bill at Walmart?

Walmart Becomes Authorized Payment Location for Leading California Utilities Through CheckFreePay From Fiserv. BROOKFIELD, Wis. –(BUSINESS WIRE)– Fiserv, Inc .

What is the grace period for DTE?

Customers who are having trouble paying their last bill by the due date have an extra 60 days to do so before DTE reports any unpaid balances to credit bureaus.

Where can I make a payment with DTE Energy?

DTE Energy has many authorized payment agents conveniently located across Michigan. Payments are sent electronically and are updated to your account by end of day. Cash, check, or money order can be used to pay in full or in part by authorized payment agents before or after the due date. Look for the DTE Energy logo at the location.

Where are DTE Energy Bill payment kiosks located?

There are DTE Energy Bill Payment Kiosks all over the service area. They are a safe place to get account information and make payments.

When will my payment post to my DTE Energy account?

You can set up payments to go to your DTE Energy account as early as the next business day or up to 60 days ahead of time. Payments made after 1 p. m. will automatically be applied on the next business day. How do I know my online payment has posted?.

Are DTE Energy Bill payment kiosks safe?

DTE Energy Bill Payment Kiosks are located throughout Michigan and offer a safe, secure place to make payments. DTE Bill Payment Kiosks, hosted by DivDat, are safe and secure places to make payments on your account.

What can I do with a DTE Energy Online account?

With an online account, you can easily send documents, pay bills, see how much energy you’re using, buy things, and handle notifications from any device. You can pay your bill, change how you pay, and sign up for energy-saving programs by logging in to your DTE Energy online account.

How do I return a DTE Energy payment coupon?

Pay by Mail: Use the return envelope that comes with your monthly bill to send your DTE Energy payment coupon along with a check or money order. Just put your DTE Energy payment coupon in the return envelope along with a check or money order for the amount of your payment. Do not send cash.