Paying utility bills can feel like a chore Making sure payment is received on time, tracking usage each month, and monitoring your account shouldn’t be complicated or stressful The City of Piqua offers an online utility management system called SmartHub to simplify all aspects of paying your municipal utility bill.
SmartHub provides Piqua residents with a convenient portal to track energy usage, view billing history, set up automatic payments, and more Read on to learn how SmartHub can upgrade your utility payment experience.
Key Features of SmartHub
SmartHub comes packed with useful features to make utility account management a breeze:
-
Online bill pay – Securely pay your water, electric, sewer, and trash bill through the SmartHub website or mobile app in just a few clicks.
-
Payment history – Look back at previous utility bills to monitor costs over time and budget accordingly.
-
Usage tracking – See graphs of your daily weekly or monthly energy usage to identify peaks and dips.
-
Notifications – Opt in to receive usage limit alerts, payment confirmations, outage updates, and other important notifications.
-
Auto-pay – Set up recurring automatic payments from your bank account on your bill’s due date.
-
Account management – Update account information, report issues, and contact customer support seamlessly through SmartHub.
This full suite of digital resources completely transforms the bill paying experience for Piqua utility customers.
Benefits of Paying Bills Through SmartHub
From any web browser or the Apple/Android app, SmartHub makes paying Piqua utility bills faster and simpler than ever before:
Convenient Online Payments
No need to mail checks or drop off payments in person. Pay in seconds securely online 24/7.
Automatic Reminders
Never miss a payment with due date reminders and notifications from SmartHub.
Tracking Energy Usage
See graphs of your daily, weekly, or monthly utility usage to identify cost-saving opportunities.
Store Payment Methods
Save your preferred payment info to checkout in just one click for future bills.
Paperless Billing
Reduce clutter and go green by receiving bills and statements digitally.
Account Management
Update contact information, set notifications, report issues, and more through SmartHub.
On-the-Go Access
Use the SmartHub app to pay bills and manage your account from anywhere.
How to Sign Up for SmartHub
Ready to upgrade your utility account management? Signing up for SmartHub is quick and easy:
-
Have your Piqua utility account number handy.
-
Visit PiquaSmartHub.com or download the SmartHub mobile app.
-
Click “New User” and enter your account number and email address.
-
Create a password and complete enrollment.
-
Explore features like usage tracking, bill pay, notifications, and more!
Once registered, you can log in anytime to view or pay your bill, analyze energy use, update account details, and more. SmartHub is available for both desktop and mobile access.
Supporting Seniors and Accessibility
The City of Piqua offers additional resources to support seniors and accessibility needs:
-
Discounted utility rates for seniors and disabled residents
-
Large print paper bills upon request
-
In-person bill pay at City Hall for cash payments
The goal is to ensure all customers can leverage the benefits of SmartHub’s digital utilities management, regardless of age, abilities, or technology access.
Improving Utility Account Management
Ditch the paper bills and tap into the convenience of SmartHub. With online payments, usage tracking, account management, and more, Piqua’s digital system simplifies utility bill management. Paying and monitoring utility expenses has never been easier.
Sign up for SmartHub today to streamline your City of Piqua utility account. Say goodbye to late fees, clutter from mailed bills, and hassling with in-person payments. SmartHub provides a user-friendly portal for reliable utility management at your fingertips.
Water and Sewer Emergency Number
The Piqua Municipal Water System is a division of the Utility Department. The Water Division is responsible for:
- Obtaining and protecting an adequate supply of raw water
- The operation and maintenance of a 7.0 million gallon per day surface water treatment plant
- The operation and maintenance of over 110 miles of water main
- 2 booster pump stations and 3 elevated water storage tanks to supply water
- Meeting federal and state water quality standards for the residential, commercial, and industrial customers of the City of Piqua
The Backflow and Cross-Connection Control Program for the City of Piqua is overseen by the Piqua Municipal Water System. The regulations governing the Backflow and Cross-Connection Control Program can be found in the City of Piqua Code of Ordinances in section 53.47 and the Ohio Administrative Code in sections 3745-95-01 through 3745-95-08.
The Backflow and Cross-Connection Control Program oversees the installation and testing of backflow devices on water service lines to isolate the potable water system from contaminates that could backflow into the potable water system. The types of facilities that are required to have backflow devices are Hospitals, Laboratories, Sewage Treatment Plants, Chemical Plants, Irrigation Systems, and other facilities that (in the judgment of the Plumbing Inspector or the Water System Superintendent) have the potential to have a cross-connection between the public water system and a potentially hazardous substance.
Backflow Prevention Devices are required to be inspected and tested by a person certified by the Ohio Department of Health when they are installed and every 12 months thereafter.
The Piqua Municipal Wastewater System is a division of the Utilities Department. The Wastewater Division is responsible for:
- Sanitary Waste Collection
- Stormwater Collection
Piqua City Manager Explains Recent Utility Bill%
What is the city of Piqua utility business office responsible for?
The Piqua Utility Business Office launched a new web and mobile SmartHub app on December 5, 2022. This is what the City of Piqua Utility Business Office is in charge of. Piqua Utility Customers will be able to create a login with the new SmartHub web and mobile app. Here is what you need to know:
How much does city of Piqua utilities pay per month?
City of Piqua Utilities’ customers pay, on average, a monthly bundled bill of $87. 50. Power facilities owned by or associated with City of Piqua Utilities produce 100. 00% of their electricity from nonrenewable fuels.
What services does the city of Piqua provide?
The City of Piqua provides electric, water, wastewater, stormwater and refuse pick-up which includes recycling service. Charges for the services listed are billed to our customers monthly.
How do I pay my utility bill?
Forms of accepted payments: Mastercard, Visa, Discover, Checking Account, or Savings Account. Credit Card payments are limited to $500. 00 per transaction. Customers are welcome to put their money in the box on the west side of the building, which is between the Utility Billing Office and the Fire Department.
