Paying your water bill each month is an essential routine for every household and business. But mailing checks, tracking due dates, and making trips to the payment office can be a hassle. For a simpler approach to water bill payment, Des Moines Water Works offers flexible online options. Read on to learn how you can easily pay your water bill digitally.
Overview of Payment Methods
Des Moines Water Works customers have several convenient ways to pay each monthly bill
- Online via InvoiceCloud account
- Phone payment with a representative
- In-person at the utility office
- Mail-in check or money order
- Outdoor payment drop box
- AutoPay automatic withdrawal
InvoiceCloud provides a quick digital payment portal to avoid the hassle of checks and mail Phone, office, and drop box options fit alternative payment styles as well With this range of choices, paying your water bill can suit different needs and preferences.
Benefits of Online Bill Payment
Paying online through your InvoiceCloud account is the simplest way to pay Des Moines Water Works bills. Here are some key advantages of digital payment:
- 24/7 access – Pay anytime, day or night, weekends included
- Speed – Payment processes in seconds once submitted
- Paperless – No checks or stubs required
- Secure – Encrypted payment processing protects your info
- Payment history – Review past bills and payments in your account
- AutoPay – Set up recurring payments from your bank account
With online bill pay, there’s no waiting for checks to arrive or making a trip to the utility office. Just log in, submit your payment, and receive instant confirmation. It’s the fastest and most convenient way to pay.
Pay Online in Just a Few Steps
Ready to ditch the paper checks and pay your water bill digitally? Just follow these simple steps:
- Visit the Des Moines Water Works website
- Click on “My Account” in the top menu
- If new user, select “Register” to create your account
- Log in with your username and password
- Select “Make Payment” and enter payment details
- Confirm your information and submit payment
The whole process takes just a minute or two. You’ll receive a confirmation email with your payment details. Next month log back in and all your information will be stored for even faster checkout.
Other Features and Account Management
In addition to bill payment, your online account unlocks other useful features:
- Paperless billing and eBills
- Usage history monitoring
- Account settings and profile management
- Notification preferences
Monitor your monthly usage, update contact info, set up autopay, and more all through your InvoiceCloud portal. It provides a complete solution for managing your water account digitally.
Assisting Customers in Need
Des Moines Water Works aims to provide payment options accessible to all customers. They offer assistance for customers facing financial hardship:
- Payment arrangements for past due balances
- Connections to community relief agencies
- Avoiding water shut-offs through active payment plans
Reaching out early to discuss hardships can help avoid service disruptions. The utility wants to keep customers connected through flexible assistance.
Convenience, Security, and Savings
Des Moines Water Works InvoiceCloud portal provides the ultimate convenience and flexibility for paying your bill. Avoid the hassle of paper checks and make payments in seconds online instead.
Sign up for an account today to access the full suite of account management resources. Go paperless, monitor your usage, set up AutoPay, and more. With an array of payment options, paying your water bill has never been simpler.
Legislative Bill Could Upend Des Moines Water Works
FAQ
What is the phone number for Des Moines Water Works pay bill?
If you can’t pay your water bill, call Customer Service at (515) 283-8700 to see if you can make a payment plan or get in touch with a community relief organization.
Who provides water in Des Moines?
Des Moines Water Works (DMWW) and the City of Des Moines work together to make sure that residents can get safe, clean drinking water. The DMWW is a public utility that is run by itself and provides water to about 500,000 people in the Greater Des Moines area.
What is the Des Moines Water Works lawsuit?
The lawsuit said that drainage tiles used to improve the productivity of farmland were breaking natural processes that keep nitrates from getting into rivers and streams. The utility sought damages and penalties for the costs it incurred removing nitrates from central Iowa drinking water.
How do I set up water in Des Moines?
DMWW requires notice of two (2) business days in order to set up service. Service will be connected during normal business hours Monday-Friday. If you are renting the property, you will need to complete and submit a Tenant Application Form.
Does Des Moines water works have a new payment system?
Des Moines Water Works switched to a new payment system, and emails sent to some closed customer accounts got picked up by accident. Please disregard the email you received.
How do I pay my Des Moines Water Works Bill?
Doxo lets you pay your bills safely, but it’s not connected to or backed by Des Moines Water Works. Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.
Is Des Moines water works affiliated with drinking water rates?
The City of Des Moines has nothing to do with the DMWW’s drinking water rates, distribution projects, or customer service because the DMWW is run by itself. The City of Des Moines hires Des Moines Water Works to handle sewer enterprise (stormwater utility and sanitary sewer) fees and garbage collection.
Who provides Des Moines water?
Des Moines has more than one water company. The two main ones are Des Moines Water Works (DMWW) and Waterworks Des Moines – Southeast Polk Blvd. This page provides information about Des Moines Water Works (DMWW). About 233,020 people in the Des Moines area get their water from the Des Moines Water Works (DMWW), which is a publicly owned municipal water utility.
Where can I contact Des Moines water works?
In Person: 2201 George Flagg Parkway, Des Moines. Des Moines Water Works serves many communities in central Iowa. The office is open Monday through Friday from 8 a.m. to 4:30 p.m. You may view information specific to your community by selecting the Rates and Service Areas page.
Does Des Moines water works charge stormwater?
During heavier, infrequent storms some street ponding is expected, and sometimes water may run to a natural drainageway. Des Moines Water Works serves as the billing agent for the City’s Stormwater Utility charges. These charges can be found under the heading “Stormwater Services” on your Des Moines Water Works utility bill.
