How to Pay Your Hendricks Regional Health Medical Bill: A Step-by-Step Guide

Receiving medical care from Hendricks Regional Health leads to facility, physician, and lab charges that must be paid promptly As a patient, you are responsible for paying your hospital and clinic bills on time to avoid collection actions This comprehensive guide explains how to understand your Hendricks Regional Health medical bills and pay them quickly online, by phone, or in person.

Reviewing and Understanding Your Medical Bill

After receiving care at Hendricks Regional Health you will get separate medical bills from the hospital facility, outside physicians who treated you, and diagnostic labs. Each bill may have multiple charges for items like

• Room fees
• Lab tests
• Imaging services
• Surgery and operating room fees
• Physician services
• Medical supplies
• Medications
• Therapy services

Carefully review what you are being charged for on each statement. Key details include:

• Account number
• Date(s) of service
• Itemized list of charges
• Insurance payments made
• Patient responsibility
• Total balance due
• Due date
• Billing office contact information

Contact the respective billing office with any questions about charges or insurance payments. Understanding your medical bills is vital to resolving issues and making accurate payments.

Online Bill Pay Through MyChart

The fastest way to pay your Hendricks Regional Health medical bills is through MyChart, the hospital’s online patient portal.

To pay as a registered MyChart user:

1. Log into your MyChart account at mychart.hendricks.org

2. Click on Billing in the menu bar and select ‘Pay Bill’

3. Choose which outstanding account to pay

4. Enter credit/debit card details or bank account information

5. Verify payment details and submit

To pay as a guest:

1. Go to hendricks.org/billpay

2. Enter your account number

3. Provide credit/debit card information

4. Confirm payment details and submit

MyChart allows 24/7 access to pay anytime. Save payment methods for faster future payments.

Paying Medical Bills by Phone

To pay your Hendricks Regional Health medical bills by phone:

1. Locate the billing office phone number on your statement

2. Call the billing office and provide your account number

3. Inform the agent you wish to make a payment by phone

4. Provide credit/debit card details or bank account information

5. Get a confirmation number verifying payment

6. Note the confirmation number before hanging up as proof of payment

Double check the confirmation number matches your payment amount before ending the call.

Paying by Mail

To pay your Hendricks Regional Health medical bills by mail:

1. Write a check or money order payable to the billing entity for the amount due

2. Write your account number clearly on the payment

3. Mail to the payment address listed on your statement

4. Allow 7-10 days for delivery to avoid late fees

5. Consider certified mail or request delivery confirmation

Always pay attention to mailing timeframes and postal holidays to prevent late payments and penalties.

Paying in Person

To pay your Hendricks Regional Health medical bills in person:

• Bring your statement to the billing office location

• Make your payment by cash, check, or credit/debit card

• Get a printed receipt as proof of payment

• Hours may vary by location

In-person payments allow immediate confirmation of payment and same-day crediting to your account.

Payment Plan Options

If unable to pay your full balance due, contact the billing office to ask about setting up a monthly payment plan. Have your account number and balance ready. Payment plans help avoid further collection actions as long as the agreed upon installments are paid on time. Make sure to get any payment plan agreement in writing.

Avoid Late Fees and Collections

Pay your Hendricks Regional Health medical bills in full by the due date to avoid:

• Late Payment Penalties – Monthly interest charges on past due balances

• Collections Referral – Past due accounts sent to a collection agency

• Credit Damage – Unpaid medical bills can negatively impact your credit score

Stay organized with payment due dates and discuss any financial hardships with billing offices early on. There are options to prevent further financial consequences.

Keep Your Contact Information Updated

Promptly inform all your Hendricks Regional Health providers and billing offices anytime you have an address, email or phone number change. This ensures you receive important billing notices and statements on time. Missing them can lead to avoidable late fees, collections actions or errors.

Request an Itemized Bill

If you have concerns about charges on your statement, you have a right to request an itemized bill listing each charge in detail. Review it closely and contact the billing office with any discrepancies. Ask questions if you don’t understand what certain charges are for.

Adjustment Requests

If an error results in an incorrect charge to your account, contact the billing office right away to request an adjustment. Explain the issue clearly and provide documentation if available. Adjustments remove invalid charges from your balance.

Financial Assistance Programs

Hendricks Regional Health offers financial assistance and charity care programs for uninsured and underinsured patients based on income level and eligibility criteria. Contact the billing office to learn more and apply if you are unable to manage medical costs.

Make Payment of Medical Bills a Priority

While medical bills can present financial challenges, paying them promptly is critical for your credit standing and to avoid collections. Utilize the available online, phone, mail and in-person payment options to keep your Hendricks Regional Health accounts current. Work directly with billing offices for payment plans or assistance programs if needed. Consistently making payments is key, even if paying the minimums over time.