How to Pay Your Mid South Synergy Bill Online, In Person, or By Mail

As a Mid South Synergy customer, paying your monthly electric bill is an important responsibility. I’ve been paying my Mid South Synergy bill for years so I want to share all the ways you can pay your bill easily and on time. Mid South Synergy offers several options including online by phone, using payment kiosks, by mail, or in person. Read on to learn the step-by-step process for each payment method.

Paying Online Through the Mid South Synergy Customer Portal

The fastest and most convenient way to pay is through the Mid South Synergy online Customer Portal Here’s how to pay online

1. Go to https://billing.midsouthsynergy.com/onlineportal and click “Sign In” at the top right.

2. Login with your username and password. If you don’t have an account, click “Create New User” to set one up.

3. Under the Billing & Payments tab, click “Payments”.

4. Enter your payment amount and select whether to pay by credit/debit card or e-check.

5. Review the payment details and click “Submit Payment” when everything looks correct.

6. You’ll see a payment confirmation on the screen and receive a confirmation email.

Paying online allows you to view payment history, set up autopay, and manage your account. It’s fast, secure, and you can avoid late fees by scheduling payments up to the due date.

Paying by Phone

To speak with someone directly when paying your Mid South Synergy bill, you can call:

• 936-825-5100

Have your account number, payment amount, and credit/debit card ready. At the end of the call, you’ll receive a confirmation number for your records. Phone payments post 1 business day after they are made.

Using Payment Kiosks

For self-service bill payment, Mid South Synergy has kiosks at their office locations and select stores. Kiosks take cash or checks and are available 24/7. Here are a few kiosk locations:

• Mid South Synergy Office – 9409 N Hwy 6 Loop, Navasota, TX

• Smiley’s Express – 21925 HWY 90 North, Bedias, TX

• Mid South Synergy Office – 22490 Hwy 105 W., Montgomery, TX

• Mid South Synergy Office – 1424 Hwy 75 N., Huntsville, TX

The kiosks are easy to use. Just enter your account number and payment amount. You’ll get a printed receipt to confirm your payment.

Paying by Mail

To pay the old-fashioned way, you can mail in a check or money order using the payment stub and envelope from your bill. Make sure to:

• Make checks payable to Mid South Synergy

• Include your account number on the check

• Mail to: Mid South Synergy, PO Box 970, Navasota, TX 77868

Allow 5-7 days for mailed payments to process. Pay early to avoid late fees if your bill is due soon.

Paying In Person

You can also pay your Mid South Synergy bill in person at one of their office locations:

• Navasota Office – 9409 N Hwy 6 Loop, Navasota, TX 77868

• Montgomery Office – 22490 Hwy 105 W., Montgomery, TX 77356

• Huntsville Office – 1424 Hwy 75 N., Huntsville, TX 77342

Their offices are open Monday-Friday 8am-5pm. You can pay using cash, check, or credit/debit card when paying in person.

Enroll in Auto Pay for Ease

The easiest way to avoid late Mid South Synergy bills is to enroll in auto pay. This automatically pays your bill from a checking account or credit card each month. To enroll:

1. Login to your Mid South Synergy online account.

2. Under the Billing & Payments tab, click Auto Payments.

3. Enter your payment info and confirm the monthly withdrawal date.

4. Relax knowing your bill is handled automatically!

Review statements monthly and keep your payment method funded to avoid issues.

Consider Prepaid Billing

Mid South Synergy offers prepaid billing where you pay ahead for electricity usage then draw from that balance as you use power. It can help limit overspending. To start prepaid service:

• Contact Mid South Synergy to discuss program details and costs
• Make an initial payment to establish your account balance
• Monitor usage and recharge your balance as needed

With prepaid billing, your power is only on when you have a positive account balance, so stay on top of payments.

Ask About Budget Billing to Spread Costs

To make bills more predictable, Mid South Synergy offers Budget Billing which averages usage over 12 months to create a fixed monthly payment amount. To qualify, you must:

• Be a customer for 12+ months
• Have a good payment history

Under this program, your payment is reviewed and adjusted annually based on actual usage. Call Mid South Synergy to enroll.

Get Payment Assistance if Needed

If you’re unable to pay your Mid South Synergy bill in full, contact them immediately to ask about possible assistance or arrangements. Some options include:

• Payment extensions or plans to pay your balance over time
• Applying for utility bill assistance programs if you meet income requirements
• Energy usage audits and conservation tips to help lower your bills

Don’t ignore past due notices. Contact Mid South Synergy as soon as possible to discuss arrangements before your service is disconnected.

Avoid Late Fees by Paying Before the Due Date

Mid South Synergy charges a 5% late fee on unpaid balances, so make sure to pay your bill by the due date listed on your statement. Due dates vary depending on your billing cycle.

I recommend scheduling online payments 1 week before your bill is due as a buffer. You can also enroll in paperless billing and usage alerts to stay on top of your account.

Stay Organized to Avoid Missed Payments

To avoid forgetting to pay your Mid South Synergy bill, here are some tips:

• Sign up for account reminders by text, email or through the online portal
• Mark due dates on your calendar
• Enroll in auto-pay to have payments scheduled automatically
• Review statements immediately and flag any issues
• Update your contact information if you move or change numbers

By monitoring your account activity frequently and planning ahead, you can maintain an excellent payment history with Mid South Synergy.

Paying Your Electric Bill is Part of Being a Mid South Synergy Customer

Choose the payment method that fits your needs, take advantage of paperless billing and payment alerts, and reach out for assistance if necessary. With these tips, you can easily keep the lights on by paying your Mid South Synergy bill in full and on time every month!