Receiving and paying your monthly electric bill from Tucson Electric Power (TEP) is a regular routine for residents and businesses in Tucson Arizona. TEP provides reliable electric service throughout the greater Tucson area. As a customer you want a simple, convenient way to pay your TEP electric bill on time each month. TEP offers multiple payment options to meet the diverse needs of its customers. This comprehensive guide will walk you through the available methods for paying your TEP electric bill.
About Tucson Electric Power
TEP is the principal electric utility providing electric power to the metropolitan Tucson area. They deliver electricity to over 430,000 residential, commercial and industrial customers TEP is committed to powering Tucson with affordable, reliable electricity from a diverse energy mix.
As a TEP customer, you receive a monthly bill for your electric usage based on meter readings. TEP offers flexible payment options to fit any schedule or preference. Read on to learn how to pay your TEP electric bill.
Understanding Your TEP Electric Bill
TEP bills monthly for your electricity usage and any applicable taxes or fees. Here’s what’s included on a TEP electric bill:
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Account number – For referencing your account.
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Service address – The location receiving electric service.
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Billing date – When the bill was generated.
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Due date – Payment is due by this date to avoid late fees.
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Total amount due – The full balance owed for the billing period.
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Electric usage – Your metered kWh charges.
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Taxes – Any city, state or federal taxes applied.
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Fixed charges – Daily facility or service fees.
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Other fees – Deposit installments, past due balances, etc.
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Billing history – Tracks your usage over the past year.
Review each bill closely and contact TEP if you have any questions. Understanding the charges will help you budget and manage costs.
Ways to Pay Your TEP Electric Bill
TEP offers multiple payment options to fit every schedule and preference. Choose the methods that work best for you:
Pay Online
The fastest and most convenient way to pay is through TEP’s online portal. Make secure online payments by debit/credit card or electronic check. There are no fees for online payments.
To pay online:
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Visit tep.com/payonline and login to your account.
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Select Pay Now and enter your payment details.
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Payments post instantly online.
You can also setup recurring payments through the online portal.
Pay by Phone
Call TEP at 520-623-7711 to pay by phone. Provide your account number, card details and payment amount. Phone payments are applied right away.
Pay by Mail
Detach the payment stub from your bill and mail it with a check or money order to:
Tucson Electric Power
PO Box 80077
Prescott, AZ 86304
Allow 7 business days for mailed payments to reach TEP. Include your stub to ensure proper crediting.
Pay in Person
Bring cash, check or card to pay your electric bill at:
Tucson Electric Power
88 E Broadway Blvd
Tucson, AZ 85701
Payments made at the TEP office are applied same day.
Authorize Bank Draft
Sign up to have payments automatically drafted from your bank account each month. This ensures your bill is paid on time.
Complete the authorization form at tep.com/autopay to enroll.
Pay at Other Locations
TEP allows cash bill payments at retail partners like Walmart, CVS, and 7-Eleven for a small fee. Visit tepcashpayment.com to find a location near you.
Avoid Late Fees and Disconnection
Pay your TEP electric bill by the due date each month to avoid penalties:
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Late fee – 10% if not paid on time.
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Disconnection – Electric service turned off for non-payment.
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Reconnection fee – $75 to restore service once disconnected.
Contact TEP immediately if you expect difficulty with on-time payment in a given month. Payment extensions or arrangements may be available in qualifying hardship cases.
Payment Assistance Programs
If you are experiencing financial difficulties, TEP offers programs that provide bill payment assistance:
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TEP Care – Helps limited income households pay energy bills.
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Project Share – Accepts customer donations to assist with utility bills.
Visit tep.com/assistance to learn more about applying for electric bill assistance.
In Summary
Your New TEP Bill
FAQ
Where can I pay for Tucson electric power?
What is the phone number for Tucson electric power bill pay?
Call 800-650-9138 (eight zero six five zero nine one three eight) to pay by phone. Be ready to enter your account number in the prompts.
Can I pay my APS bill at Fry’s without?
Many stores, like Walmart, Fry’s Food Store, CVS, ACE Cash Express, and a few local convenience stores, let you pay with cash. To find the payment location closest to you, click either link below and search by zip code.
Can you pay your bills with a debit card?
When you pay your bills with a debit card, you don’t have to write checks, buy stamps, or worry about mail delays. This saves you time and money.
How do I pay my Tucson Electric Power Bill?
Welcome to Tucson Electric Power’s payment system provided by KUBRA EZ-PAY. This service allows you to pay your bill by credit card, debit card, bank account or cash. To use EZ-PAY, you will be charged a convenience fee.
Who is responsible for a power reconnection if a bill is not paid?
If an account is referred to a collection agency, the customer is responsible for paying all associated fees. If you don’t pay your bill and your power goes out, you have to pay both the late fee and a reconnect fee before the power comes back on. A deposit or an additional deposit also may be required.
Does EZ-Pay charge a convenience fee?
To use EZ-PAY, you will be charged a convenience fee. Please note that if you got a notice that your service would be disconnected and it already has been or is scheduled to be disconnected today, after making your payment, call (520) 623-7711 to talk to a customer service rep about getting your service back online or maybe stopping the disconnect.
