Paying bills can be a tedious task. Writing checks stuffing envelopes and making trips to the post office take time. Fortunately, when it comes to paying your San Antonio Water System (SAWS) bill, you have a convenient phone payment option.
SAWS offers a pay-by-phone system that allows customers to pay their water bill quickly without ever leaving home In today’s busy world, saving a trip to the post office or SAWS office is a real time-saver The SAWS pay-by-phone system is easy to use, secure, and available anytime day or night.
How the SAWS Pay-By-Phone System Works
Using the SAWS pay-by-phone system is simple. Just dial 210-704-SAWS (7297) and follow the prompts. The automated system will guide you through the payment process.
To get started, you’ll need to have your SAWS account number, service zip code, and phone number handy. The system will ask you to enter this information to access your account.
Next, you’ll be asked to create a PIN number. This 4 to 8 digit PIN acts as your password for the system. Be sure to choose a PIN you can remember easily.
Once you’ve entered your PIN, you can make a payment. You’ll be given the option to pay by check or credit/debit card. For credit/debit card payments, you’ll need to provide your card information.
The system will clearly state the amount due on your account and give you the chance to confirm your payment amount before processing. It only takes a few minutes to complete the whole payment transaction by phone.
Benefits of Paying Your SAWS Bill by Phone
-
It’s fast – No more waiting in line at the SAWS office or for the mail. Payments credit to your account immediately.
-
Available 24/7 – The pay-by-phone system is open whenever you need it – mornings, nights, weekends, holidays.
-
Secure PIN system – Your unique PIN keeps your account safe and private.
-
Flexible payment options – Use your checking account, savings account, or credit/debit card.
-
Confirmation number – You’ll receive a confirmation number at the end for your records.
-
Accessibility – It is accessible for those with disabilities or without transportation.
-
No stamps needed – Save yourself a trip to buy stamps and mail a check.
-
Easy to budget – Schedule payments to match up with your paydays.
-
Mobile friendly – Call from home or on the go.
Tips for Using the SAWS Pay-By-Phone System
Follow these tips to make sure your SAWS pay-by-phone experience goes smoothly:
-
Have your account number, zip code, and phone number ready before you call. This information is needed to access your account.
-
Pick a PIN between 4 and 8 digits that you’ll remember. Don’t use birthdays or easy to guess numbers.
-
Double check the payment amount before approving it. Make sure it matches what you expect.
-
Keep your PIN private and secure. Never share it with anyone.
-
Save the confirmation number at the end in case you need it for your records.
-
Set a reminder to pay your bill to avoid late fees.
-
Update your PIN if you think it has been compromised or shared inadvertently.
Answers to Common Pay-By-Phone Questions
If you are new to the SAWS pay-by-phone system, you may have some questions. Here are answers to some frequently asked questions:
What information do I need to make a payment?
You will need your SAWS account number, service zip code, phone number on your account, and PIN. Have these handy before you call.
What credit/debit cards do you accept?
We accept Visa, MasterCard, American Express and Discover credit and debit cards.
Is there a fee to pay by phone?
If paying by bank account, there is no fee. For credit/debit card payments, there is a convenience fee that will be stated during the call.
Can I set up recurring payments?
Yes, you can schedule recurring payments from your checking account, savings account, or credit card during the call.
When will my payment post to my account?
Payments made before 7:00pm CST will be credited to your account the same day. Payments after 7:00pm will be credited the next business day.
How do I get a confirmation number?
At the end of the call, stay on the line and the system will provide a confirmation number for your payment.
What if I forget my PIN?
Contact SAWS Customer Service at 210-704-SAWS (7297) to reset your PIN. You will need to provide account verification information.
Get Started Paying Your SAWS Bill by Phone
Paying your SAWS water bill has never been easier thanks to the pay-by-phone system. It is quick, secure, available anytime, and offers flexible payment options. Sign up today and start saving yourself time and trips to the mailbox.
To get started, simply dial 210-704-SAWS (7297) and have your account number, zip code, and phone number ready. Follow the voice prompts to enter your information, create your private PIN, select a payment method, confirm the amount, and finish the transaction.
Paying bills can feel like a chore. But by using the SAWS pay-by-phone system, you can conveniently cross that task off your to-do list from anywhere. It is just one more way SAWS is providing excellent service and helpful resources for San Antonio residents. Manage your account on your schedule and enjoy the ease of paying your SAWS bill by phone.
What is new fee on SAWS bills for?
FAQ
How do I get saws pay by phone in San Antonio?
What is the zip code for the San Antonio water system?
The San Antonio Water System is at 2800 US Highway 281, San Antonio, Texas 78212, and is open from 8 a.m. to 5 p.m., Monday through Friday. You may contact the SAWS Call Center by calling (210) 704-7297(SAWS). For water and sewer emergencies, press option 1. For general Customer Service Press Option 2.
What is the phone number for San Antonio Water System Human Resources?
If you need more information about your plans, you can call the Human Resources Benefits Office at 210-233-2025 or go to one of the open enrollment meetings that are scheduled.
Why is my water bill so high in San Antonio?
If you’ve noticed that your water bill has gone up all of a sudden, here are some easy steps you can take to use your water meter to find leaks. Is Your Toilet Running? That leaky toilet could be wasting 1,440 gallons of water every day.
How do I pay my saws Bill?
Enroll online through your My Account page or complete and return a paper application to SAWS. You will continue to receive a monthly SAWS bill as you have in the past. Pay in person at one of the two SAWS Customer Service Center locations. Payment may be in the form of: cash, personal check, traveler’s check, money order, or debit/credit card.
What payment methods does saws accept?
ee applies. Pay by MailPayments can be made using the return envelope includ d with your paper bill. Personal checks, traveler’s checks, and money orders can all be sent to SAWS at mai Antonio, TX 78299-2990. How do I set up automatic payments? It’s easy to set up automatic direct deposit.
How do I pay a saws citation in San Antonio?
For SAWS Conservation citations, violators may pay through the San Antonio Municipal Courts. For SAWS Claims Administration, please call (210) 233-2984 Monday through Friday between 8am-5pm. View Watering Rules and Drought Restrictions here.
What is a summary of my saws Bill?
snapshot of your bill. The summary has your SAWS account number and service address, then a list of charges, the total amount you owe, and the date your payment is due. 2. Edwards Water Aquifer Level: Shows the current level of the Edwards Aquifer along with its all-time high and low points.
What time is saws open?
Open 8 a. m. – 5 p. m. Our main office is open for contracting, engineering, HR and administrative office business. SAWS Main Office Bill payments NOT accepted here. Mailing Address Quick question? Chat gives you fast access to a SAWS agent. Thank you for contacting San Antonio Water System.
How do I pay my bills online?
View and pay your bills using the My Account online tool. Set up recurring payments from your checking or savings account, or use your credit or debit card. To pay online using a debit/credit card, our third-party processor KUBRA can assist you. KUBRA accepts Visa, MasterCard, Discover and American Express. A convenience fee applies.
