How To Pay Your City of Greensboro Water Bill

If you live in Greensboro, North Carolina, paying your city water bill on time is important. The City of Greensboro provides several convenient payment options to fit any schedule or preference. Read on to learn the easiest ways to pay your Greensboro water bill.

Why Pay On Time?

There are a few key reasons to make sure your Greensboro water bill is paid by the due date

• Avoid late fees – The city tacks on a 10% penalty for any late payments. This adds an unnecessary expense to your bill.

• Prevent service interruption – If your account becomes 60 days past due, the city can shut off your water until the balance is paid.

• Maintain good credit – Late utility payments can negatively impact your credit score over time.

• Schedule payments in advance – By paying early, you don’t risk forgetting a payment during busy times.

Paying by the due date saves money and the headache of dealing with late fees or disrupted service. The City of Greensboro offers plenty of payment options to make it easy.

Ways To Pay Your Water Bill

The City of Greensboro provides several payment methods to choose from:

Pay Online

The city’s website allows online payments by credit/debit card or e-check You’ll need your account number to log in.

Pay By Phone

Call the city’s automated pay-by-phone line at 336-373-CITY (2489) to pay with your credit, debit or checking account over the phone.

Pay By Mail

Detach the payment stub from your paper bill and mail with a check or money order to:

City of Greensboro
PO Box 1170
Greensboro, NC 27402

Allow 5-7 days for mailed payments to process.

Pay In Person

Bring your payment stub and cash, check or money order to the cashiers office at:

City Of Greensboro Water Resources
300 W. Washington St.
Greensboro, NC 27401

Enroll In Auto-Pay

Set up automatic monthly payments from your bank account through the city’s website. Payments are deducted on your due date.

Use Dropbox

The city has a drive-up drop box at 300 W. Washington St. to drop off check or money order payments.

Pay At Authorized Retailers

Select retailers like Walmart also accept city water bill payments for a small fee.

Tips For Paying Your Bill

Follow these tips for a smooth Greensboro water bill payment process:

• Double check account numbers when paying online or by phone. Errors can cause issues.

• Pay a few days early to account for processing time for mailed or auto-pay options.

• Contact the city immediately if your payment won’t process or your account reflects an error.

• Sign up for email reminders so your due date doesn’t sneak up on you.

• Avoid delays around holidays when mail volume is higher.

• Keep your confirmation or receipt number for reference.

• If paying by mail, don’t send cash. Use a check or money order.

Why Pay Online?

Paying your Greensboro water bill through the city website offers many perks:

• It’s fast and convenient, available 24/7.

• Payment history is securely stored online.

• Receive instant payment confirmation.

• Auto-pay helps avoid late fees.

• It’s environmentally friendly, saving paper.

• Debit/credit card fees are lower than other third-party payment processors.

• Your account dashboard provides a transparent view of your balance.

For City of Greensboro utility customers, paying online is the most convenient and hassle-free option. Just be sure to log in and pay your bill by the due date to avoid any penalties or service disruptions. Maintaining an on-time payment history will make life (and your credit score) easier.