Paying your Xcel Energy bill by phone is a quick and convenient option for customers. In this guide, we’ll provide the Xcel Energy pay by phone number and walk through the steps to make a payment over the phone.
Overview of Paying Xcel Bills by Phone
Xcel Energy offers its customers multiple options to pay their utility bills including by phone. Below are some key things to know about paying your Xcel Energy bill by phone
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Call 1-800-895-4999 Xcel’s pay by phone number to make payments 24/7.
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The automated phone system will guide you through the process of checking your balance and making a payment,
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You’ll need your 14-digit account number and payment information when calling.
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Phone payments are applied immediately to your account balance.
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A convenience fee applies to debit/credit card phone payments.
Paying by phone is fast, taking just a few minutes. It spares you the hassle of mailing in or dropping off payments. This article will provide step-by-step instructions to pay Xcel bills by phone.
Xcel Energy Bill Pay Phone Number
To pay your Xcel Energy bill by phone, call 1-800-895-4999. This toll-free customer service number will connect you to Xcel’s automated payment system.
You can call this pay by phone number 24 hours a day, 7 days a week. Xcel representatives are also available on weekdays from 7 a.m. to 6 p.m. if you need any assistance with your call.
When you dial 1-800-895-4999, simply follow the voice prompts to check your balance and make a quick payment.
Step-by-Step Guide to Paying Your Bill by Phone
Follow these simple steps to pay your Xcel Energy bill over the phone:
1. Gather Account and Payment Information
Before you call, make sure you have:
- Your 14-digit Xcel Energy account number
- Payment amount owed on your account
- Credit/debit card or bank account details
Having this information ready will allow you to quickly complete the automated payment process.
2. Dial Xcel Energy Bill Pay Number
Use your phone to dial the Xcel Energy pay by phone number:
1-800-895-4999
3. Select “Make Payment” Option
Listen to the voice prompts and press the number for “Make a Payment” to proceed with payment on your account.
4. Enter Xcel Energy Account Number
When prompted, input your 14-digit Xcel Energy account number using your phone keypad.
5. Confirm Account Balance
The system will verify your account details and state your current total balance owed. Confirm that the balance matches your latest bill.
6. Enter Payment Amount
Follow prompts to input the payment amount you wish to make towards your balance. You can pay the total balance due or make a partial payment.
7. Select Payment Method
When prompted, press 1 for credit/debit card or 2 for payment via checking/savings account. Have your card or account info handy.
8. Provide Payment Information
For card payments, you’ll enter your card number, expiration date, and CVV security code. For bank account payments, provide your routing and account numbers.
9. Listen to Payment Confirmation
The automated system will provide a payment confirmation number and confirm that your payment was made.
And that’s it! By following these simple steps, you can pay your Xcel Energy bill quickly over the phone in minutes.
Helpful Tips for Paying by Phone
Keep these tips in mind to ensure a smooth payment experience:
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Call from a quiet area to easily hear the voice prompts.
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Have your account number saved in your contacts for easy access.
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Double check your payment amount before confirming.
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Write down your confirmation number in case you need to reference it later.
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Contact Xcel customer service if you need any assistance during your call.
Benefits of Paying Your Bill by Phone
Paying by phone offers Xcel Energy customers several benefits, including:
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Convenience – Make payments 24/7 without visiting an office or going online.
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Speed – Payment is fast, taking just a few minutes on the automated system.
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Payment Tracking – Account is updated immediately upon payment so your balance is accurate.
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No Late Fees – Payments process quickly, avoiding late payment penalties.
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Multiple Payment Methods – Use your credit/debit card or checking account.
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Accessibility – Make payments from home for those with disabilities or without internet access.
You Can Now Connect Your Xcel Energy Account To Alexa
FAQ
How do I pay my Xcel bill over the phone?
You can use a credit or debit card to pay your bill in one of the following ways: Online with a credit or debit card From the mobile app. Via phone at 800-895-4999.
What is the phone number for Xcel Energy customer service?
Call Xcel Energy at 800-895-4999 if the name on the front of your bill doesn’t belong to a person or business that the bill is due from.
How many customers does Xcel Energy have?
Adrian Rodriguez is the CEO of Xcel Energy’s Southwestern Public Service Company (SPS) in New Mexico and Texas. SPS is a fully owned subsidiary of Xcel Energy Inc. that provides retail electricity to 400,000 customers in western Texas and eastern New Mexico, as well as wholesale electricity and interstate
What is the grace period for Xcel Energy?
Within six months, any customer on either plan can choose to leave the program or switch to the other pricing plan. After this initial 6-month grace period, customers must remain on the rate for a minimum of 12 months.
How can I pay my Xcel Energy Bill online?
To pay your Xcel Energy Bill online, visit xcelenergy. com and click on the link to BillMatrix. You can pay online by following these steps: Visit xcelenergy. com and click on the link to BillMatrix. Please note: There is a $3. 45 transaction fee that applies to both phone and online payments. The maximum payment allowed for each credit card transaction is $3,000.
How much does it cost to pay Xcel Energy ebill?
Pay with a Credit or Debit Card We’ve partnered with BillMatrix to offer convenient, completely secure bill payments. A $3. 45 transaction fee applies to each payment (Xcel Energy does not benefit from this fee). Pay Now View and Pay Online with eBill.
How do payments to Xcel Energy’s bank accounts work?
Through a series of steps linked to the billing system, customers send money to Xcel Energy’s bank accounts. The payments are electronically sent to the account numbers that the customers gave us through the CTX addenda records that were sent with the funds transfer.
Does Xcel Energy charge a transaction fee?
We’ve partnered with BillMatrix to offer convenient, completely secure bill payments. A $3. 45 transaction fee applies to each payment (Xcel Energy does not benefit from this fee). eBill lets you pay your bills online and without paper. You can use your checking account to make payments and set up email alerts and recurring payments. Enroll in Auto Pay.
What are Xcel Energy payment limits?
Payments have transaction limits of $1,000/transaction. Non-residential type customers are those customers not on a residential rate. Payments have transaction limits of $250,000/transaction. All types of credit and debit cards can only be used to make 25 payments in 28 rolling days per Xcel Energy account and per credit or debit card.
How do I obtain Xcel Energy’s EFT bank account number?
To obtain Xcel Energy’s EFT bank account numbers, please email CustReceive@xcelenergy. com. Have the account number available and note it on any payment documentation for all payment options. The hard copy invoice will be sent to you via U. S mail in the coming days.