Shakopee Public Utilities (SPU) provides electric, water, and wastewater services to residents and businesses in Shakopee, MN. As a customer, you receive monthly bills for these essential utilities that must be paid by the due date. This article explains the convenient online and mobile payment options offered by SPU for settling your utility bills efficiently.
Overview of Shakopee Public Utilities
SPU is the municipal utility owned by the city of Shakopee, MN serving around 20,000 customers They deliver electricity, drinking water, and sewer service to local homes and businesses
As a customer, you have an account with SPU that includes
- Electricity at your home or business
- Water for household and commercial use
- Wastewater treatment of sewage
SPU sends monthly utility bills with charges for your usage of these services. The due date is typically 20 days from the billing date. You can pay your SPU bill through various methods including online, phone, mail, or in-person.
Benefits of Paying Your Bill Online
SPU offers an online payment system called SmartHub that provides many benefits:
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Pay anytime, anywhere with an internet connection
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Avoid late fees by scheduling automatic payments
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Store payment methods for quick checkout
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Access billing history and usage data
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Go paperless with eBills instead of mailed paper bills
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Receive email reminders about upcoming due dates
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Pay one-time or recurring with bank account or card
With online and mobile access, paying your utility bill is simple and convenient.
How to Pay Your SPU Bill Online
Follow these steps to pay your SPU bill online using SmartHub:
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Visit shakopeeutilities.com and click “Pay Now”
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Select whether you are a resident or business customer
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Enter your 10-digit SPU account number and name
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Choose a payment amount – current balance, minimum due, or custom
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Enter your credit/debit card or bank account details
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Review payment info and submit
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Your payment will immediately post to your SPU account
Once registered, you can login anytime to SmartHub to view previous bills and make payments. Downloading the mobile app also allows you to manage your account on the go.
Enroll in AutoPay for Worry-Free Bill Payment
For maximum convenience, SPU customers can enroll in AutoPay within SmartHub to have bills paid automatically each month.
With AutoPay, your monthly SPU bill will be paid on the due date by debiting your bank account or charging your stored credit card.
Customers report AutoPay is the easiest way to avoid late fees and free up time spent on bill management. Activate it in your SmartHub account settings.
Paying Your SPU Bill Without an Online Account
If you prefer not to create a SmartHub account, you can still easily pay your SPU bill:
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By phone – Call 833-498-1072 anytime using automated system
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By mail – Send check or money order to SPU PO Box 470, Shakopee, MN 55379
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In person – Visit the SPU Service Center at 255 Sarazin St, Shakopee
One-time payments made by 6pm CST via phone, online, or in-person will apply same-day to avoid late fees. Mailed payments take 5-7 days to process.
Getting Account Help from Shakopee Public Utilities
If you have questions or need assistance with your SPU account, contact customer service for help:
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Phone: (952) 445-1988
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Email: [email protected]
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In person at the Service Center lobby
The SPU team can help with bill questions, starting/stopping service, payment arrangements, reporting outages, and any other utility-related needs.
Avoid Disconnection by Paying Your Bill On Time
It’s crucial to pay your SPU utility bill in full and by the due date every month. Late or missed payments can lead to late fees, shutoff warnings, and eventually service disconnection.
If you expect difficulty paying on time, call SPU immediately to set up a payment plan. As long as you communicate and make agreed payments, your service can remain active.
Online bill payment through SmartHub makes managing utility bills quick, easy, and painless. Sign up today to gain control over your SPU account and keep your services flowing.
Penalties for Failure to Access SPU-Owned Equipment
All meters are owned by SPU. Applying penalties to customer accounts is a last-attempt to gain access to our equipment.
“Bagging” Hydrants for Winter
Its that time of year again when we will be bagging fire hydrants to protect the paint finish. Hydrants in high-traffic areas with a lot of salt spray are the primary ones being bagged.
12/29/22 – Aerial Drone video of Shakopee Public Utilities newest water tower in Shakopee, MN
FAQ
How do I pay Shakopee public utilities by phone?
Call 833-498-1072 to make an IVR phone payment. (A PIN# will be required the first time. ) Enroll in SmartHub for additional account management tools.
What do Shakopee public utilities do?
Water and electric services within the city are municipally owned and independently operated by Shakopee Public Utilities. The Shakopee Public Utilities Commission hires its own workers, makes its own budget, decides on rules and laws, and decides how much water and electricity cost.
How much does Shakopee water cost?
The Usage Charge for the first 5,000 gallons of water used is $2. 49 per 1,000 gallons; each additional 1,000 gallons is $2. 98. Additionally, the Usage Charge for irrigation service, when metered separately, is $2. 98 per 1,000 gallons.
What services are billed by Shakopee Public Utilities?
Residents of Shakopee are billed every month by Shakopee Public Utilities for sewer, water, electric, and storm drainage services. For questions about utility bills, contact: The city has a franchise agreement with one cable television provider:
Who owns Shakopee water & electric services?
Water and electric services within the city are municipally owned and independently operated by Shakopee Public Utilities. The Shakopee Public Utilities Commission hires its own workers, makes its own budget, decides on rules and laws, and decides how much water and electricity cost. Commercial Rates [external link].
Who determines sanitary sewer rates in Shakopee?
Rates are set by the City Council, just like for the sanitary sewer system, but Shakopee Public Utilities is in charge of billing and collection.
Does Shakopee have electricity?
A portion of industrial land along County Highway 101 in Shakopee receives electric service from Xcel Energy. See the Minnesota Public Utilities Commission’s Electric Utility Services Area map. For more information, contact: The city contracts with Dick’s Sanitation Inc. (DSI) to provide residential garbage, yard waste and recycling services.
How do I pay my SPU utility bill online?
SPU offers a number of no-cost options for payment convenience. SPU has a new online payment tool called SmartHub that lets you pay your utility bill in a number of ways. To make a one-time payment, click “Pay Now.” You will need your account number and name. Click Auto Pay to setup recurring, automatic monthly bill payments.
What does Shakopee Public Works Department do?
The Public Works Department is in charge of planning, running, and maintaining the storm drainage system and the sanitary sewer system. Water and electric services within the city are municipally owned and independently operated by Shakopee Public Utilities. Additional utility service providers are listed below.
