Paying your monthly electric bill to Cumberland Valley Electric doesn’t have to be a chore Cumberland Valley offers several convenient payment options to fit any schedule or preference, Read on to learn the quickest and easiest ways to pay your Cumberland Valley Electric bill,
Online Payments Through SmartHub
The fastest and most convenient way to pay your Cumberland Valley Electric bill is through online payments on SmartHub SmartHub is Cumberland Valley’s online account management system accessible on their website or through the free SmartHub mobile app,
To pay online with SmartHub, you can:
- Pay with credit, debit or electronic checks
- Setup recurring autopay
- Go paperless with emailed bills
- View payment history
- Check your usage
Payments through SmartHub are fast, secure, and you can make them anytime day or night. You can even opt-in to get email or text alerts when your bill is available so you never miss a payment!
Automatic Bank Draft Payments
Another easy option is to enroll in Cumberland Valley’s automatic bank draft program. This automatically withdraws the amount due each month directly from your checking account.
To start bank draft payments:
- Call 800-513-2677 to enroll
- Provide your account details
- Each bill will be drafted from your account automatically
You still receive a paper bill in the mail each month for your records. Going paperless through SmartHub gets you emailed bills.
Pay by Phone
Cumberland Valley Electric’s automated phone payment system allows payments by credit, debit or electronic check 24/7 by calling 800-513-2677. Just have your account number and payment info ready when prompted.
Mail-In Payment with Money Order or Check
The traditional option is to mail in a printed check or money order using the provided return envelope. However, mailing a payment does take several business days to process and clear compared to the speed of online payments.
Pay in Person
You can also pay by credit, debit or check in person at Cumberland Valley Electric’s office located at:
6219 North U.S. Hwy. 25 East
Gray, KY 40734
Office hours are Monday thru Friday from 8:00am to 4:30pm.
Pay at MoneyGram Locations
Cumberland Valley accepts cash bill payments at any MoneyGram location such as Walmart or CVS Pharmacy. You’ll need your account number and the receive code 15100. Visit MoneyGram’s website to find pay locations near you.
Summary of Payment Options:
- SmartHub – Fast online payments, mobile app, autopay, paperless billing
- Bank Draft – Monthly auto-pay from checking account
- Phone -Automated payments 24/7 by phone with account number
- Mail – Send check or money order with payment stub
- In Person – Pay by credit/debit or check at the office
- MoneyGram – Pay with cash at retail locations with receive code
No matter which option you choose, Cumberland Valley Electric makes paying your bill quick and convenient. Sign up for SmartHub today to get started with fast online payments!
Frequently Asked Questions About Paying Your Cumberland Valley Electric Bill:
Below are answers to some common questions about paying your electric bill to Cumberland Valley:
What are the fees for paying online or by phone/card?
Cumberland Valley does not charge any fees for payments made by bank draft, check, cash or debit card. Fees may apply for credit card payments.
When is my bill due each month?
Electric bills are due by the 10th of each month. Late fees apply after the due date.
How long does it take mailed payments to process?
Allow 5-7 business days for mailed payments to reach Cumberland Valley Electric and be applied to your account.
If I pay after-hours, when is my payment effective?
Online, phone, and drop box payments are effective the next business day. Payments are not processed on holidays or weekends.
Can I look up my electric usage online?
Yes, SmartHub allows you to view daily, weekly, and monthly usage graphs to monitor your home’s electric usage.
Is SmartHub secure?
Yes, all data transmissions are encrypted and Cumberland Valley will not share your account information.
Paying your Cumberland Valley Electric bill has never been simpler thanks to all the convenient payment options. Enroll in autopay or download the SmartHub app to make payments in minutes from anywhere. Contact Cumberland Valley if you have any other questions about paying your electric bill.
